Women Activities & Social Service Association (WASSA) established in 2002 in Afghanistan, as non-governmental organization, committed to seeking ways for women empowerment in Afghanistan. WASSA aims to promote women equal participation in socio-economic sectors of the country. WASSA works directly with communities in order to bring change in social attitude of the community regarding women.

An envision “Equal participation of women & men in all sectors of the country.

• Equal Opportunities: WASSA is dedicated to offering equal employment opportunities to all employees and qualified candidates, regardless of race, color, religion, gender, ethnicity, age, or disability.
• Safeguarding and Conduct: WASSA will contact previous employers to inquire about any history of sexual exploitation, abuse, or harassment during the candidate's employment, including incidents under investigation at the time the candidate left. Job offers are conditional on satisfactory reference checks. By applying, candidates confirm they understand and accept these procedures.
• Final Selection: The selected candidate must pass a background check and reference check. They will also be required to sign WASSA's Code of Conduct, PSEA (Prevention of Sexual Exploitation and Abuse), Safeguarding, and other relevant policies before receiving a final job offer/contract.

Responsicilies 

• Be patient, have communication skills, show respect and empathy, and have the capacity to listen to people and manage crowds.
• Be informed and knowledgeable about the project and have access to all the information and messaging material for the specific activity in order to be able to provide information in a timely and accurate manner to people who access Help Desks. 
• Ensure confidentiality and data protection standards are upheld by meticulously documenting cases while maintaining the utmost discretion.
• Have digitalized in-take MODA forms installed in devices (tablets or laptops) and be trained on how to use them for correct in-take, escalation and resolution of received cases.
• Be trained on WFP CFM mechanisms and case management, including case categorization and prioritization, triage, escalation and closure.
• Other duties as assigned by line manager.

Skills/Competencies:

• Demonstrated ability to build relationships and work directly with authorities and local leaders.
• Strong communication skills in Pashto and/or Dari.
• Strong analytical skills.
• Ability to work well in a cross-cultural environment.
• Excellent decision making and negotiation skills.
• Good time management and prioritization skills.
• Good adaptability and ability to work under extreme pressure.
• High level of integrity independence and initiative.
• Familiar with MS office and internet.
• Ability to work on a team or independently.
• Good understanding of humanitarian principles, standards and frameworks.

• Bachelor's degree or higher in related field is required.
• 3 years of relevant experience interacting with authorities and local leaders in sensitive environments required.
• Experience working in remote rural areas required.
• Experience working in districts preferred.
• Ability to travel as part of WASSA field team to local districts.
• Previous experience working with international organizations and/or non-governmental organizations required.

• Interested qualified candidates should submit their information/request thourgh this link (https://airtable.com/appA3wB17OJxrPpoT/shrTjqllT4F9GegYZ).
• Academic certificates or references do not need to be submitted at this time. These will be requested if called for an interview.
• Only short-listed candidates will be invited for written tests and interviews upon project approve.