P.S.S. Counselor and child protection case Management Officer

World Vision International (WVI) began emergency relief operations in Afghanistan in 2001 by addressing the urgent needs of children and families affected by natural disasters and decades of conflict. More than a decade later, World Vision Afghanistan’s (WVA) programs have expanded to development sectors such as health, nutrition, WASH, child protection, and education, empowering women to engage in civil and social change through interfaith partnership.

WVA targets the most vulnerable in its interventions; including children, women, Internally Displace Persons (IDPs), and returnee refugees, as well as the most impoverished and marginalized families. These priorities have been chosen to contribute to our Goal of: “Improved survival and well-being of Afghan girls and boys, building the foundations for a better future for Afghan children and their communities.” 

Our work is well established in Herat, Badghis, Ghor, and Faryab provinces in the western region of Afghanistan. We work closely with all levels of society including children, parents, teachers, village councils, religious leaders, ministries, provincial departments, and other national and international agencies.

Job Purpose: 

The child protection case management and referral Officer is responsible for managing, referring, following up, monitoring and reporting of the child protection cases of the SWCEC project beneficiaries and conduct counselling sessions to the street working children and their parents/caregivers.

KEY RESPONSIBILITES:

Conduct immediate risk assessment and develop a safety plan for high-risk cases.

·       Obtain informed consent from child/guardian and age-appropriate assent from child before case opening.

·       Conduct intake and vulnerability assessment for eligible children based on project criteria. C

·       Develop individual case plans for each child at risk with clear goals, timelines, and required servicesFollow up and refer the cases to a proper source such as CPAN and other relevant services provider for street working children.

·       Maintain confidential case files using CPIMS+ 

·       Apply case closure criteria upon supervisor approval

·       Conduct advocacy meeting with families of street working children to solve to problem and cases

·       Conducing advocacy session on child protection and case follow up.

·       Participant in monthly CPAN meeting.

·       Follow up the cases discussed in the CPAN meetings and support if is related to our project activities.

·     Maintain daily counselling schedule with children/family

·     Provide counselling sessions with children’s families on monthly basis and maintain case records.

·     Provide life skill sessions for vulnerable children and Prepare children to sheer life/success stories with children in pairs

·     Provide wash up sessions such as sesame garden for  vulnerable children.

·     Provide weekly group counselling sessions with vulnerable children according to the prepared schedule.

·       Conduct regular protection monitoring through community-level observations, key informant interviews, and spot checks in identified locations to identify newly arrived or unreported vulnerable children.

·       Provide Psychological First Aid (PFA) for children in acute distress.

·       Identify severe mental health conditions and refer to specialized mental health services.

·       Track referral outcomes and follow up with service providers to ensure service delivery.

·       Maintain data sharing protocols and confidentiality breach notification procedures.

·       Participate in clinical/technical supervision and regular self-care/stress management sessions.

·       Ensure accessibility of PSS activities for children with disabilities or special needs.

·       Document lessons learned and success stories beyond "sheer life stories" for donor reporting.

·     Maintain close cooperation with religious/stakeholder leaders regarding community awareness of children’s rights.

Reporting and any other task assigned by PM

·       Participant in any job-related meeting nominated by supervisor.

·       Celebrate universal children days, international day for street working children and girl’s day.

·       Prepare monthly job-related report and submit to project Manager.

·       Other tasks assigned by the project manager

·       Adhere to WV Child and Adult Safeguarding policy and standards.

·        To be aware and prepared to implement WV Afghanistan Humanitarian and Emergency Affairs plan under the context of street working children enrichment center interventions.

KNOWLEDGE, SKILL AND EXPERIENCE:

Required Education, training, license, registration, and/or Certification

1.       Associate/diploma degree related to the position

2.       Experiences on conducting counselling for children.

3.       Working experiences with street working children.

Required Professional Experience

• Experiences on child protection case referral mechanism.
• Computer literacy with good knowledge of MS Office applications.
• 3 years of child protection related activities experience with street working children related projects. 

4.       Excellent relationship-building skills and the ability to interact effectively with diverse groups.

Required Language(s)

Fluency in English, Dari, and/or Pashto, and Uzbek both written and spoken

Required travel and/or work environment accommodations

  Project is located in Faryab Province, position owner is supposed to work with the most vulnerable community and street working children in Faryab Districts.

Position’s physical

requirements

Being in good health and physical condition.

Preferred Experience, Knowledge, and/or other Qualifications

• Experiences on child protection case referral mechanism.
• Computer literacy with good knowledge of MS Office applications.
• 3 years of child protection-related activities experience with street working children related projects. 
•  Excellent relationship-building skills and the ability to interact effectively with diverse groups.
• Ability to deal with many different types of people and child protection cases 
•   Prior experience working in complex security environments

The application closing date is 28-May-2026. Qualified applicants can apply for the position by filling in the online application form in WV Career portal. applicants can also attach their CV and cover letter in the online system. Please note that only the applications received through the online portal will be considered for this position.

Applicants can login to WV online application system by copying and pasting the following link into their

Submission Email: 

P.S.S. Counselor and child protection case Management Officer