About Mercy Corps:

Mercy Corps is a leading global organization powered by the belief that a better world is possible.  In disaster and hardship, in more than 40 countries around the world, we collaborate to put bold solutions into action, helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Enhancing resilience is at the heart of what Mercy Corps does and how we work. Resilience means that people and systems can protect and improve wellbeing in the face of shocks and stresses. Mercy Corps strengthens sources of resilience to enhance the capacities of people, markets, and institutions to handle shocks, reduce risk, build more equitable and responsive systems, and improve well-being. Through our programs, partnerships, and influence, we support communities to cope, adapt, and ultimately thrive.

Since 1986, Mercy Corps Afghanistan has supported communities to recover and build resilience to future shocks and promote sustainable change by supporting community-led and market-driven initiatives, with a focus on the most marginalized. Our objectives include meeting immediate food and nutrition needs through cash, voucher, and WASH assistance, strengthening capacities for crisis preparedness and response, and in so doing, contribute to resilience through inclusive, climate-smart water systems, enhanced livelihoods opportunities, food security, and social cohesion. 

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

ساتنه او اخلاق

مرسي کورپس ژمن دی چې ډاډ ترلاسه کړي چې ټول هغه کسان چې موږ د خپل کار له لارې اړیکه ونیسو، که د ټیم غړي، د ټولنې غړي، د پروګرام ګډون کوونکي یا نور، د درناوي او وقار سره چلند کیږي. موږ د جنسي استحصال او ناوړه ګټه اخیستنې د مخنیوي اصلي اصولو ته ژمن یو چې د ملګرو ملتونو د عمومي منشي او IASC لخوا ترتیب شوي او د اداري فساد افشا کولو سکیم ته یې لاسلیک کړی. د دې رول لپاره غوښتنلیک ورکولو سره یو غوښتونکی تاییدوي چې دوی دمخه د ګمارونکي جنسي ناوړه چلند، جنسي استحصال او ناوړه ګټه اخیستنې، د ماشومانو د ساتنې یا قاچاق کولو پالیسي څخه سرغړونه نه ده کړې. موږ به د خپل ټیم ​​​​غړو یا د ماشومانو ناوړه ګټه اخیستنه، جنسي استحصال، ناوړه ګټه اخیستنه، یا ځورونې ونه زغمو. د خوندي او ټول شموله کاري چاپیریال لپاره زموږ د ژمنې د یوې برخې په توګه، د ټیم غړو څخه تمه کیږي چې خپل ځان په مسلکي ډول ترسره کړي، د سیمه ایزو قوانینو او دودونو درناوی وکړي، او هر وخت د مرسي کورپس د چلند پالیسیو او ارزښتونو پیروي وکړي. د ټیم غړي اړ دي چې د اجباري چلند کوډ د بریښنایی زده کړې کورسونه په کرایه او کلني اساس بشپړ کړي. د یو غوښتونکي په توګه، که تاسو د استخدام پروسې په جریان کې د کوم ډول جنسي ناوړه چلند شاهد یاست یا تجربه کوئ، مهرباني وکړئ دا د (integrityhotline@mercycorps.org) ته راپور کړئ.

حفاظت و اخلاق

مرسی کورپس متعهد است که اطمینان حاصل کند که با تمام افرادی که از طریق کار خود با آنها در تماس هستیم، اعم از اعضای تیم، اعضای جامعه، شرکت کنندگان برنامه یا سایرین، با احترام و وقار رفتار می شود. ما به اصول اصلی مربوط به پیشگیری از بهره کشی و سوء استفاده جنسی که توسط دبیرکل سازمان ملل متحد و IASC ارائه شده است متعهد هستیم و طرح افشای سوء رفتار بین سازمانی را امضا کرده ایم. با درخواست برای این نقش، متقاضی تأیید می کند که قبلاً تخلفات جنسی، استثمار و سوء استفاده جنسی، سیاست محافظت از کودک یا قاچاق کارفرما را نقض نکرده است. ما کودک آزاری، استثمار جنسی، سوء استفاده یا آزار و اذیت توسط یا اعضای تیم خود را تحمل نخواهیم کرد. به عنوان بخشی از تعهد ما به یک محیط کار ایمن و فراگیر، از اعضای تیم انتظار می رود که به شیوه ای حرفه ای رفتار کنند، به قوانین و آداب و رسوم محلی احترام بگذارند و همیشه به خط مشی ها و ارزش های کد رفتار مرسی کورپ پاپند باشند. اعضای تیم ملزم به تکمیل دوره های آموزش الکترونیکی آیین نامه رفتار اجباری پس از استخدام و به صورت سالانه هستند. به عنوان یک متقاضی، اگر در طول فرآیند استخدام شاهد یا تجربه هرگونه سوءرفتار جنسی بودید، لطفاً این موضوع را به خط تلفن جامع مرسی کورپس (integrityhotline@mercycorps.org) گزارش دهید.

General Position Summary

The program Coordinator will oversee the implementation of all support water, sanitation, and hygiene (WASH), and Cash activities throughout Kandahar Province. This position with supervisory and managerial responsibilities, including direct project management responsibilities for the WASH and Cash activities in Kandahar province. Reporting to the Multisectoral Program Manager, s/he will oversee and develop the highquality design and implementation of emergency response activities to effectively address the humanitarian gaps and needs while building a base for later activities of early recovery. S/he is responsible for ensuring that activities run smoothly by providing technical leadership, supervising, training, and mentoring the WASH and Cash team members.

Essential Job Responsibilities:

Program Management

• Manage implementation of the WASH, Cash, vouchers, and NFI activities in Kandahar province;  Manage and update WASH and cash project management monitoring trackers and tools for Kandahar as part of the master trackers and tools for the entire country.
• Oversee the successful implementation of WASH and cash project activities, ensuring that teams are following work plans, that activities are on schedule, and those project deliverables are completed according to the grant agreement.
• Create and manage procurement requests for WASH and cash activities, follow-up with support functions including finance and payment requests.
• Manage contractors and suppliers to ensure compliance and project success.
• Support market assessments, mapping, beneficiary selection, Post Distribution Monitoring (PDM) surveys, Knowledge, Attitudes and Practices (KAP) and other surveys to inform program design and implementation.
• Work closely with both WASH and Cash & NFI specialists.
• Contribute to effective budget management, forecasts, work planning, and regular field monitoring of project activities and project impact, per Mercy Corps Monitoring, Evaluation, and Learning and in accordance with existing related guidelines; (HAP, SPHERE and donor regulations).
• Support cross-cutting interventions including protection, gender, and cash and market programming.  Actively participates in the preparation of tender and contracts, including technical specifications of works to be performed by contractors.
• Ensure monthly reporting of the project achievement internally (weekly and monthly) and externally through the cluster system activity info.
• Ensure protection mainstreaming in implementation of Cash program activities.
• Assist in proposal/concept note development and report writing as necessary.
• Ensure that communities are informed about our projects and what we do, are aware of their entitlements, are comfortable giving feedback and that feedback is used to improve the quality of our projects.
• Engage community members and local partners in the verification of beneficiary households that promote accountability.
• Manage the distribution of hygiene kits, dignity kits, and other NFls that are an integral part of the project.
• In coordination with WASH specialist and Multisectoral Program Manager to identify the locations for hygiene kits and other WASH kits for the distribution.
• Lead teams for WASH and cash assessments prior to the interventions and ensure MOUs are developed and signed prior to any intervention,
• Liaising with local authorities and relevant sectorial departments to clarify project details and roles and responsibilities,
• Ensure all records including meeting minutes, field visit reports, trackers, donor correspondence, project pictures, BOQs, distribution lists, and other project documents are uploaded on the share drive.
• Adhere to all Mercy Corps areas of operations and transport/logistics information related to programming.
• Carry out any other task as requested by the supervisor.

Team Management

• Ensure staff are provided with timely and constructive feedback to improve their performance and enable them for future growth,
• In coordination with WASH and Cash Specialists provide support and technical oversight to the field teams and mentor field staff in the planning and implementation of WASH and cash activities.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence;
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews;
• Hire, Supervise, train, and mentor the new team members as necessary;
• Provide team members with information, tools, and other resources to improve performance and reach objectives;
• In coordination with WASH and Cash Specialists provide technical direction and advice in emergency response in an insecure environment, and develop work plans in collaboration with the team;

Finance and Compliance Management

• Ensure WASH and cash forecast sheet for Kandahar is timely updated,
• Updating procurement plan at the inception of the award and on a quarterly basis,
• Ensure procurement plan and forecast sheet are in line against approved budget,
• Ensure compliance with donor and Mercy Corps regulations related to emergency programming;
• Ensure internal and donor compliance through strong knowledge of rules within grant agreements;
• Ensure all necessary purchase requests are accurately prepared and submitted on time;
• Ensure documentation and filing of project activities in compliance with Mercy Corps policies and procedures.

Influence, Representation & Coordination

• Represent Mercy Corps at local coordination meetings, regional WASH cluster meetings, regional Emergency Shelter and NFI cluster, regional Cash and voucher working group, and other relevant meetings.  Ensuring activity info and FTS are fully updated,
• Representing Mercy Corps in WASH, Shelter and NFI technical workings groups.  Develop and maintain working relationships and coordinate with relevant international and local agencies active in the water and sanitation, Shelter, NFI and cash sectors of emergency response, and, other humanitarian and human rights organizations, local authorities and local partners,
• Communicate effectively to ensure overall project targets and donor obligations are met
• Liaise with local officials including the Local and the Directorate of water, Municipality, Directorate of Health, local NGOs and project pattners, community leaders and other community members to ensure support for and acceptance of Mercy Corps projects in the AOR;

Security

• Ensure compliance with security procedures and policies as determined by country leadership;
• Proactively ensure that team members operate in a secure environment and are aware of policies;
• Stay informed of incidents as they arise through the field and are raised through the program coordination mechanism.
• Liaising with operations and liaison teams for access letters and relevant approvals,

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards, guiding relief and development work, whilst actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

• Bachelor's or Master's Degree in Engineering, Public Health, Architecture, Program Management.
• 4-6 years of relevant WASH, Cash and NFI experience.
• Previous experience (min 2 years) in a managerial leadership position
• Experience in management of humanitarian projects, throughout the full project management cycle
• Experience in complex and diverse settings, with time sensitive deliverables in unstable environments
• Experience in budget management, report writing and program coordination.
• Strong experience of mentoring a team, identifying talent and capacity building
• Knowledge of humanitarian standards and codes, including SPHERE
• Knowledge of participatory approaches and community sensitization and mobilization
• Demonstrated ability to manage and communicate effectively with and ethnically diverse team in a sensitive environment
• Demonstrated flexibility and creativity in planning and problem solving
• Experience with the humanitarian, implementation and compliance of BHA programs
• Ability to effectively represent Mercy Corps and it interests to key stakeholders including relevant government institutions, including national and international NGOs
• Excellent oral and written skills in English and Pashto are required, Dari is desired.
• Previous experience in similar contexts
• Advanced computer skills in basic, office programs

Consent Language: 

“Mercy Corps collects your personal data for the purposes of managing Mercy Corps recruitment related activities as well as for organizational planning purposes globally. Consequently, Mercy Corps may use your personal data in relation to the evaluation and selection of applicants including, for example, setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. 

Mercy Corps is an international organization consisting of multiple affiliated companies in various countries. Mercy Corps has international sites and uses resources located throughout the world. Your data may be held on secure platforms globally, including outside of the EU. All personal data whether relating to recruitment or employment, is held on a secure platform and system which is subject to regular testing and audit. Unless stated in the job description that the post involves other organizations with which the information will be shared as part of the recruitment process, your personal data will only be shared with third parties where consent is given. Mercy Corps participates in the Inter-Agency Misconduct Disclosure Scheme (the “Scheme”) (www.schr.info/the-misconduct-disclosure-scheme). Accordingly, we request information from a job applicant’s previous employer(s) about any investigations which found that the applicant committed sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents of misconduct under investigation when the applicant left employment. By applying, you confirm your consent to Mercy Corps collecting your prior employment history under the Scheme as part of the application process. Your data will be stored for up to four years.” 

By applying for this position, I attest that I have never violated a sexual misconduct, sexual exploitation and abuse, child safeguarding or human trafficking policy and that I have never been disciplined for violating an employer’s code of conduct.”

To apply for this position, please submit your CV and Cover letter, with the vacancy number and position title (MCA136-2024 - Program Coordinator) in the subject line, by emailing  af-vacancieskbl@mercycorps.org.

The deadline for submission is the close of business on 22- October-2024, applications received after the closing date and without a subject line will not be given consideration so, please make sure you put the vacancy number and title on the subject of your email, or your application will be disregarded by the system.

Please note that only shortlisted candidates whose application responds to the above criteria will be contacted for the written test/interview.

Note: Please note that MCA will provide office space and facilities only and is not providing any lodging facilities for its Team Members/Employees in HQ and field offices and it is the employee’s responsibility to arrange the lodgings for themselves if they work in a field office other than their home province.