Liaison Manager

Zubair Masoor Limited has been operating as one of the leading commercial companies in Afghanistan since 2013. With over a decade of experience, the company is involved in various sectors including logistics, transportation services, advanced technology, and large-scale public projects. The company’s goal is to provide high-quality services and continuous innovation to meet the diverse needs of its customers and contribute to the economic and social development of the country.

1. Act as the primary point of contact between the company and various external stakeholders, including government agencies, business partners, clients, regulatory bodies, and community organizations.
2. Develop and maintain strong relationships with key external stakeholders, serving as the primary contact for inquiries, requests, or concerns.
3. Coordinate and represent the company in meetings, discussions, and events with external stakeholders.
4. Monitor relevant regulatory changes to ensure compliance with local, state, and regulations.
5. Act as a liaison between the company and regulatory bodies to resolve any issues or concerns regarding compliance.
6. Ensure the flow of clear and accurate information between internal teams and external parties.
7. Prepare and deliver reports, presentations, and updates to management on liaison activities and stakeholder engagement.
8. Coordinate company participation in external events such as conferences, exhibitions, and community outreach programs.
9. Address and resolve conflicts or misunderstandings between the company and external stakeholders promptly and effectively.
10. Ensure that all external communication reflects the company's values and professional standards.
11. Support the development and execution of the company's external engagement strategy.
12. Provide insights and recommendations on improving stakeholder relationships and enhancing the company's external reputation.
13. Oversee projects related to external partnerships, ensuring timely delivery and alignment with company objectives.
14. Monitor progress and performance of projects to ensure the satisfaction of external stakeholders.
15. Track and analyze the success of liaison efforts, providing regular reports on key metrics and outcomes.
16. Identify areas for improvement and propose strategies to enhance relationship management and stakeholder engagement.
17. Develop and implement strategies for engaging with local communities, media, and industry organizations to promote the company’s brand and initiatives.
18. Work closely with internal teams to ensure alignment between external communications and the company's goals, objectives, and messaging.
19. Organize and lead negotiations, agreements, and partnerships with key stakeholders to support business growth and development.
20. Maintain an updated database of external contacts, regulatory requirements, and communication records.
21. Ensure the company is properly represented in public forums, including government meetings, industry panels, and community events.
22. Manage and facilitate the onboarding process for new external stakeholders and partners, ensuring all relevant information is exchanged and expectations are aligned.
23. Prepare external-facing content, such as press releases, speeches, and newsletters, in collaboration with the public relations team.
24. Act as a point of escalation for any concerns or issues from external stakeholders, ensuring swift and effective resolution.
25. Monitor industry trends and changes to ensure the company remains informed about external challenges or opportunities that could impact business operations.

Education: A Bachelor’s degree in Business Administration, Communications, Public Relations, or a related field. A Master’s degree is preferred.

Experience: Minimum Three years of experience in a liaison, public relations, or stakeholder management role, preferably within Private sector

Proven experience in managing relationships with government agencies, clients, and regulatory bodies.

Skills:

• Strong interpersonal and communication skills, both written and verbal.
• Excellent problem-solving and conflict-resolution abilities.
• Strong organizational and project management skills.
• Knowledge of regulatory frameworks and compliance procedures relevant to the industry.
• Proficiency in Microsoft Office Suite and CRM tools.

Key Competencies:

• Ability to build and maintain long-term relationships with diverse stakeholders.
• Highly diplomatic, tactful, and able to maintain a professional demeanor in challenging situations.
• Results-driven with the ability to work under pressure to meet deadlines.
• Adaptable and open to learning in a fast-paced environment.
• Full-time position with potential for occasional travel.
• Flexibility in work hours may be required depending on the nature of external events and meetings.

Interested afghan candidates should submit their updated CV to the attention of following email address; (hr@zobairmosawar.com)

Also mention the position name and vacancy number (Liaison Manager ZMLTD-002-2024) in the subject line of your email, if not mentioned your application will not be considered.

Please DO NOT send us heavy-sized files such as your certificates or recommendation letters at this stage.

Only shortlisted candidates will be contacted for further recruitment procedures.