Programme Support and Communications Assistant

The International Assistance Mission (IAM), established in 1966, is a non-profit charitable organisation where staff from Afghanistan serve in partnership with international volunteers to build capacity in the sectors of health and development, working together in hope for the welfare of the people of Afghanistan.

Job Purpose: To support IAM’s programme and external communications, serving as the link between programme teams and the Communications and Media (CAM) team.

Overarching Purpose: Ensuring that IAM’s programme work is accurately documented, communicated, and reflected in external-facing content, while supporting the Programme Development, Quality, and Impact Director (PDQI) team with coordination, correspondence, and administrative tasks.

Key Responsibilities:

Programme Support and Liaison

• Maintain the programme calendar, tracking key deadlines for donor reports, proposal submissions, and partner correspondence, and sending timely reminders to relevant staff.
• Follow up with programme staff on outstanding inputs and documentation needed for reports and proposals.
• Assist with light formatting, collation, and filing of donor reports, proposals, and programme updates, ensuring the right pieces are in the right place ahead of deadlines.
• Contribute to proposals, reports, and correspondence when asked.
• Help manage the PDQI Director’s inbox when and where delegated, flagging priority emails, drafting simple acknowledgements or follow-up reminders, and keeping correspondence organised.
• Regularly check in with programme and field staff to gather stories, photos, and activity updates.
• Help coordinate between programme staff and the CAM team when follow-up is needed on content, consent forms, or photo requests.

External Engagement

• Develop social media content and post regularly on Facebook, Instagram, LinkedIn and the IAM website.
• Support CAM team on IAM publications by providing content.
• Monitor social media engagement and respond to basic queries or comments.
• Track and log any public mentions of the organisation, flagging anything sensitive or incorrect for CAM review.
• Develop content for donor communications including short videos, stories, newsletters, and programme updates, working under the direction of the CAM team and PDQI Director.
• Support the planning and coordination of donor engagement events and visitor visits, including logistics, communications, and follow-up.
• Help identify gaps in IAM’s online presence and suggest new content angles to the CAM team.

Editorial Support

• Assist in editing and proofreading newsletters, web content, and reports (light touch, under supervision).
• Translate and review documents and content across English, Dari, and Pashto.
• Manage CAM folder system (particularly the photos/images) in coordination with CAM team.

• Minimum a bachelor’s degree in international development, development studies, communications, journalism, or a related field
• At least two years of experience in communications, programme support, or administrative role, preferably within an NGO
• Fluency in English, Dari, and or Pashto, with strong written skills in all three languages
• Some translation experience across English, Dari, and Pashto
• Familiarity with social media platforms and basic content management systems.
• Proficiency in Microsoft Office
• Good written communication and editing skills
• Attention to detail and ability to manage multiple tasks and deadlines
• Basic design, photo and video editing skills are desirable
• Proactive in following up and gathering content without needing to be chased.
• A team player, comfortable working across both programme and communications functions.
• Calm under pressure and able to balance several tasks at once.
• Willingness and ability to travel to field locations as required.
• Committed to IAM’s values and to representing beneficiaries with care and accuracy.

When applying for this position, please pay attention to the following points:

• Only applications submitted using the official job application form attached in the link below will be accepted.
• Please send your educational documents along with the completed application form to the email address mentioned on the last page of the application form.
• Kindly mention the title of the position you are applying for, such as "Programme Support and Communications Assistant (IAM/HQ/202627)", in the subject line of the email.
• Complete the application form in full and submit it by Monday, 27 April 2026. Applications received after this date will not be considered.
• The file and documents you send must be renamed with your name.