Change and Development Youths organization (CDYO) is a dynamic and impactful NGO and is registered with Afghanistan Ministry of Economy (No: 4810- 29/08/ 2019), CDYO is Committed to compliance with Afghanistan’s government laws, rules, and regulations, CDYO also adheres to donor guidelines and regulations. And is committed to creating positive change in the communities. With focus on humanitarian response, emergency relief, health, agriculture, WASH (Water, Sanitation, and Hygiene), education, CDYO is dedicated to addressing the pressing needs and challenges faced by vulnerable population. CDYO considers itself accountable to the government of Afghanistan, partnering agencies, and the communities it serves.

The Crowd Controller is responsible for managing and controlling the crowds during food distribution activities to ensure a safe, orderly, and efficient process. The role involves maintaining crowd discipline, preventing conflicts, and ensuring the safety of both beneficiaries and staff.

Key Responsibilities:

1. Crowd Management:

• Manage the entry and exit points to control the flow of beneficiaries during food distribution.
• Ensure that beneficiaries form orderly lines and follow the established procedures.
• Monitor the crowd to identify and address any potential issues or conflicts promptly.

2. Safety and Security:

• Ensure the safety of all individuals present at the distribution site, including beneficiaries, staff, and volunteers.
• Implement and follow security protocols to prevent theft, violence, and other security breaches.
• Coordinate with local law enforcement or security personnel if needed.

3. Communication:

• Provide clear instructions and guidance to beneficiaries regarding the distribution process.
• Address questions and concerns from beneficiaries in a calm and respectful manner.
• Communicate any significant issues or incidents to the Security Manager or Project Manager immediately.

4. Coordination:

• Work closely with distribution staff to ensure smooth operations and timely distribution of food supplies.
• Assist in setting up and dismantling distribution points, barriers, and signage as needed.
• Collaborate with other team members to ensure a coordinated approach to crowd control and distribution.

5. Record Keeping:

• Maintain accurate records of attendance and distribution as required.
• Report any incidents or irregularities in a timely and accurate manner.
• Participate in debriefing sessions and provide feedback on crowd control measures.

6. Training and Development:

• Participate in training sessions related to crowd management, security, and emergency procedures.
• Stay informed about best practices in crowd control and safety measures.

• • High school diploma or equivalent; additional training in security, crowd management, or related fields is a plus.
  • Proven experience in crowd control, security, or similar roles, preferably in humanitarian aid or emergency settings.
  • Strong communication and interpersonal skills.
  • Ability to remain calm and composed in high-pressure situations.
  • Physical ability to stand for extended periods and manage large crowds.
  • Good problem-solving and conflict-resolution skills.
  • Knowledge of safety and security protocols.
  • Basic first aid training is an advantage.

Working Conditions:

• • The role may involve working in challenging environments and conditions.
  • Flexibility to work outside regular office hours, including weekends

Equal Opportunity:

CDYO is an equal opportunity employer and considers all applicants on the basis of merit without regard to race, gender, color, national origin, religion, sexual orientation, age, marital status, veteran status, or disability.

Please note that:

• CDYO commits to a fair and transparent recruitment procedure.
• CDYO will conduct his recruitment on the base of need only.
• Only HR department will contact you during the recruitment process.
• CDYO has the option to retain your application information in its candidate database and may suggest alternative positions that align with your qualifications, in addition to the one you originally applied for.
• Only short-listed candidates whose application responds to the criteria will be contacted & applicants from the same province are encouraged to apply and will be given priority.

Interested and qualified applicants should submit their CV and cover letter in single PDF to  the following email address: cdyo.hr@gmail.com and cdyo.logistic@gmail.com  not later than the deadline. Please indicate the position title and vacancy number and district name  in the e-mail subject line. Any application without position title and vacancy number will not be considered. 

Only shortlisted candidates whose education and experience meets the above criteria will be contacted for written test and interview.