Afghans Humanitarian Aid and Development Organization (AHADO) is a non-government, non-profit humanitarian social welfare organization. AHADO established in October 2013 and registered with Ministry of Economy (MoEc), through license Number 3053. AHADO based in Kandahar and delivered humanitarian and development projects in various regions of the country including southern, central and northern regions. Implemented projects were in various sectors of child protection, community education, gender equity, WASH, health/hygiene, capacity building, livelihood and advocacy. AHADO is committed to the humanitarian principals and is PSEA Signatory, therefore AHADO would strictly  follow all its provisions in its daily operation and apply the considered measurement on the perpetrators.

It’s a fulltime job and the position holder would work six days/week. The Grievance Redress Mechanism (GRM) Officer is responsible for the establishment of transparent feedback mechanism of GRM in all project sites that cover each CBE classes.

He/She ensures that all beneficiaries and community resident are aware from the GRM system and know how to voice their concerns, suggestions, and satisfaction levels. He/She is responsible to follow all received feedbacks and concern and through transparent response system provide clear feedback to the complaint person.

He/She should work closely with the PSEA Officer and make sure all concern including the SEA incidences properly and impartially followed and investigated.

He/She should consider and treat the community concern properly and wisely and through AHADO leadership should be share with the UNICEF to be considered in the future planning and programs design.

He/She report to the Education Program Manager (EPM).

Key Responsibilities:  

• Establishment of transparent feedback mechanism of GRM in all project sites that cover each CBE classes.
• In coordination with the EPM and project team plan the conduction of GRM awareness sessions for the CBE teachers, School Management Shuras (SMSs), beneficiaries and community residents.
• Make sure that all teachers, SMSs, beneficiaries and community resident know who to utilize and share their concern and issues through the GRM mechanism.
• Participate in the  grievance redress committee meeting to ensure all received concerns and complains are treated properly and impartially and clear feedback provided to the complaint person,
• Attend in any capacity building training conducted by the UNICEF and or AHADO.

Prepare and submit activity weekly, bi-weekly and monthly report to the EPM.

AHADO commitment on PSEA awareness and  implementation

AHADO has a zero-tolerance policy for (sexual) misconduct.

AHADO SEA policy sets minimum standards that must be followed by all employees to protect beneficiaries and members of the community from sexual exploitation and abuse. Furthermore AHADO would follow and apply all provisions of the UNICEF, PSEA and Child Safeguarding Policies,

Earlier issuing any contract all candidates must complete the SEA Reference check that include the completion of following steps:

Reference Check for new candidates/employees

The candidates should submit two to three references from his/she former employers and complete the reference check forms Annex 1 to introduce his/her current and former employers for reference check to confirm that the candidate did not commit any ESA and Harassment.

B-Candidates with any committed SEA and harassment back-ground should not be hired.

C- To ensure that the candidate is honest and did not commit any SEA and harassment, AHADO would share the Annex 2, (candidates Reference check table) to be completed by  the candidates references, and based on the provided information, honest candidates who did not commit  any SEA and harassment , should be considered for hiring.  The annexes 1 and 2 would be shared with the final candidates.

• The applicant must have Bachelor Degree;
• 3 year social work experiences with the community and NGOs.
• Familiarity and experiences  with the GRM System is a plus.
• Good communication and facilitation skills
• Able to travel to all districts of Nimroz Province.

 Sign and agree on the Children Safeguarding and PSEA policies

All interested applicants must send their application to hr@ahado.org by stating name and VA number AHADO-24-048 in subject line e.g ( acb, VA AHADO-24-048 or submitted application to AHADO main office in Kandahar to the following address: House no. 00, block, 26, Lane 01, Aino Mina Kandahar City, Kandahar, or  AHADO Provincial office in Nimroz Province