CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

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Project Information:
Following the political events in Afghanistan in August 2021, the subsequent economic collapse has led to an unprecedented humanitarian crisis putting over 24 million people in immediate need of aid. To provide immediate short-term livelihood opportunities and deliver urgent essential services in rural and urban areas, UNOPS is working with funders to implement a large-scale community resilience program. The initiative aims to reach an estimated 1.1 million households, or 7.5 million Afghans,with livelihoods and income support. In addition, 9 million Afghans in some 6,200 rural communities and 8 cities will benefit from improved access to essential social services through strengthening the capacity of community institutions in inclusive service delivery. Most recently, UNOPS added specific services in relation to the prevention of sexual exploitation and abuse and sexual harassment to the project..

Job-Specific Information:
Under the direct supervision of the Senior Project Manager supports a) the implementation of SEA/SH risk assessments in project areas; b) develop, review and update of training plans and facilitation training for all stakeholders involved in the management of SEA/SH complaints, c) supports the prevention of  SEA/SH by project workers, and d) oversees the grievance redress mechanism for SEA/SH cases. The Diversity and Inclusion Senior Associate (Gender) will be required to travel across all project sites and work in cooperation with the Afghanistan Inter-Agency Information and Accountability Centre (IAIAC) referred to as “Awaaz” Afghanistan, a toll-free humanitarian helpline, which acts as a link to the partnership between those who wish to assist and those who need assistance and is accountable to both constituencies, promoting two-way communication for the affected populations.

Specific responsibilities and duties include, but are not limited to:
1. Develop survivor-centered SOPs to receive SEA/SH complaints, intake forms, referral protocols, information-sharing tools, protocols to store data, etc. in coordination with HQ and Regional Office Specialists
2. Develop, review and update training plans and facilitate training for all stakeholders involved in the management of SEA/SH complaints
3. Revise community awareness strategy and implement community awareness and information (IEC materials) dissemination sessions and materials on SEA/SH awareness and reporting.
4. Provide technical guidance to Training Consultants, provide training directly and support in training to all project workers.
5. Ensure all project workers have been sensitized to and have signed a code of conduct that prohibits SEA/SH and that communities know how and where to report SEA/SH grievances.
6. Develop methodology and lead on local SEA/SH risk assessments in the project locations in close coordination with donor and UNOPS HQ focal points .
7. Amend activities where necessary based on the findings of the risk assessments
8. Lead on the implementation of GRM channels specifically for SEA.SH cases, including liaison with Awaaz Afghanistan (Humanitarian Helpine) as the key grievance recipient. Training to the AWAAZ operators and staff of appropriate handling of sensitive cases related to the Project.
9. Coordinate with Awaaz and ensure the provision of GBV referral services by Awaaz takes place in the manner agreed with the donor.
10. Ensure appropriate protocols and mechanisms are in place for addressing SEA/SH grievances and serve as a permanent member of the grievance redressal committee related to gender-based violence or sexual harassment. Conduct a Safety SEA/SH audit for Project locations.
11. Assist the project in the implementation and compliance with the SEA/SH Prevention and Response Plan, in accordance with the agreed timeline and budget.
12. Prepare required reporting on SEA/SH prevention and response activities outlined in the SEA/SH Prevention and Response Plan.
13. Collect and promote good practices and lessons learned, contributing to a collection of replicable good practices for GBV: Document the lessons learned from the different interventions and develop best practices and knowledge management capacity.

Education
    ● A university degree (e.g. Bachelor) in Sociology, Development Studies, Gender or other social science is required.
   ● Specific gender-focused training by the UN, World Bank or international non-governmental (INGOs) organizations is an asset.
     ● Training in PSEA and demonstration of understanding of the basic tenets of the PSEA framework is an asset

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Work Experience
   ● A minimum of 4 years of relevant experience in gender, women’s empowerment and/or diversity management.
   ● Experience working with the UN agencies or other donor agencies, international organizations / IFI, government ministries, and/or non-governmental organizations (NGOs) is valued.
   ● Experience in developing and facilitating training courses on GBV or related subjects.

Language Requirements:
   ● Excellent knowledge of both written and oral English is required.
   ● Fluency in Pashto and/or Dari is required.

Competencies

1 - Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

2 - Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles

3 - Demonstrates understanding of the impact of one's own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

4 - Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

5 - Open to change and flexible in a fast paced environment. Effectively adapts one’ own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

6 - Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an
unbiased, rational approach with calculated risks. Applies innovation and creativity to
problem-solving. 

7 - Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge.  Handles conflict effectively, by overcoming differences of opinion and finding common ground.

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