Bank-e-Millie Afghan (BMA) is the foremost first financial institution of Afghanistan established in 1933. Similarly, it was the first financial institution established in a public-private partnership set up with a 72% share held by the private sector. As the first bank in the country, BMA introduced formal banking services to the people and government of Afghanistan. Since then, the bank’s competitive strength and ongoing market leadership philosophy lays in its strong capital base and proven trustworthiness. In 1976, it was fully nationalized by the government of Afghanistan. Since its establishment, BMA has been a leading bank in providing modern and secure banking services. Securing depositors' funds is the top priority of the bank. At the same time, the bank is contributing considerably to the development of manufacturing, agriculture, services, and international trade in the country. BMA is operating based on strong corporate governance principles, financial risk management, and strict compliance to keep its credibility and trust. At present, BMA has 17 City Branches including the HQ and 4 Counters in Kabul, 22 Provincial Branches and 3 Counters accompanied by a broader outlook and prospect for growth and expansion in near future, and equity investments in the USA and England.

IT Support officer is responsible to help staff for providing technical assistance and support related to computer systems, hardware, and software. He is responsible for answering queries and addressing system and user issues in a timely and professional manner.

Job Responsibilities:

1. Install and configure computer hardware, operating systems and BMA business related software’s and applications.
2. Troubleshoot system and network problems, diagnosing and solving hardware and software issues and replace parts as required.
3. Setup new users’ accounts and profiles, email configurations, antivirus installation and data backup.
4. Troubleshooting of all IT related equipment’s (IP phones, Printers, Scanners, Copiers, etc...), as well as providing quick response to daily created problems.
5. Install network points, patch panels, network switches, racks, cables, printers and VPN boxes with in BMA HQ, city and provincial branches.
6. Provide training in use of software, hardware and troubleshooting problems to newly hire IT /WU Assistants for BMA City and Provincial branches.
7. Participate in composition of purchasing board for procuring IT related equipment’s for BMA HQ, city and provincial branches.
8. Test and evaluate newly purchased IT equipment’s.
9. Provide remote support to BMA city and provincial branches.
10. Provide daily activity reports and perform any other duties assigned by Helpdesk supervisor.

• Must be Bachelor in Computer Sciences or other relevant IT Field.
• Must have A+ certifications.
• Must have knowledge about Microsoft Windows Platform, Cisco Platform
• Must have knowledge about Computer Hardware.
• Must have knowledge about Network and System Servers
• Must have at least 3 years’ experience in the related areas.

Qualified and interested applicants should apply online to vacancies@bma.com.af or submit their CVs and applications to the BMA’s HRM department in Kabul (Bank-e-Millie Afghan (BMA), Head Office, Ibne-Sina Watt) or to any of the BMA’s city and provincial branch before the closing date.

When applying, please clearly mention vacancy name and number in subject line of your email and/or papers and only shortlisted candidates will be contacted.