Aga Khan Health Services (AKHS) is one of the most comprehensive private, not‐for‐profit health care systems in the developing world with community health programs in large geographical areas in Central and South Asia, as well as in East Africa.

The Aga Khan Health Services, Afghanistan (AKHS, A) was established in 2003 as part of the Aga Khan Development Network (AKDN). AKHS, A provides health care services mainly on behalf of the government including the Ministry of Public Health’s of Afghanistan’s Basic Package of Health Services (BPHS) and Essential Package of Hospital Services (EPHS). AKHS, A is unique both in scale and scope, delivering critical health services along the continuum of care, from Community Health Workers (CHWs) to ISO certified hospital facilities.

Since 2003 AKHS, A is implementing Healthcare services in Bamyan, Baghlan and Badakhshan provinces. The agency’s scope of work includes the provision of primary and secondary Healthcare, Preventive and curative medical care, Nursing and Midwifery education, Human Resources Development and Hospital Management. The current working modality and role of AKHS, A in Bamyan and Badakhshan provinces as BPHS and EPHS implementer. AKHS, A provides technical support as well as capacity building of health personnel, immunization services, nutrition trainings and the training of Community Health Nurses and Community Health Midwifery.

AKHS, A tapped into internal and other donor fundings to continue supplementary and complementary supports to the national health system. Moreover, AKHS, A scale up AKDN innovations, including, expansions of e-Health services, e-learning initiatives, and cross border arrangements. To promote healthy environment, AKHS, A is implementing net zero and greenhouse gas emission.

• Enhance, develop, and implement HR procedures and practices to ensure alignment with relevant laws, regulations, and HR policies for regional offices and NPO.
• Review, implement, and monitor internal control mechanisms to ensure accurate execution of HR processes in compliance with policies and regulations.
• Review legal amendments and AKDN HR policies to update the AKHS, A HR Manual accordingly.
• Enhance stakeholder support by conducting 50% of on-site reviews of regional HR offices, focusing on identifying gaps and areas for improvement in HR practices, processes, and documentation.
• Partner with regional HR teams to implement compliance controls and monitoring to mitigate legal and reputational risks.
• Develop and deliver a standardized HR orientation program for new staff, and train regional HR teams to consistently implement this program.
• Lead the design and implementation of a strategic recruitment process, working closely with the Head of HR AKHS, A, to develop job descriptions, manage applicant files, and facilitate the recruitment process.
• Develop and deliver refresher training programs on HR procedures, policies, Code of Conduct, Conflict of Interest, and Safeguarding Framework for existing employees and management.
• Contribute to the training needs assessment, performance planning, and performance review processes as needed.
• Leverage HR systems to support NPO-HR and regional HR staff throughout the annual performance appraisal process, ensuring timely completion and form submission.
• Manage annual performance planning and review process, supporting managers in addressing under-performance and termination if necessary.
• Ensure the timely and accurate preparation of HR reports for AKHS A management, MOPH, and AKDN Head Office.
• Ensure monthly Staff Payroll Report accuracy and compliance, verifying all employee information (hires, existing staff, departures) and related communication and documentation.
• Partner with auditors during recruitment audits, providing complete and accurate documentation.
• Prevent and resolve workplace conflicts, cultivate a positive work culture, and maintain compliance with labor laws and company policies to achieve effective employee relations.

Lead the implementation and ongoing management of the Odoo HRMS system, collaborating with global HR and external partners to optimize its functionality, ensuring seamless user support, leveraging data-driven insights for decision-making.

Academic and Professional qualifications including technical & soft skills:

• Bachelor’s degree in Human Resource Management, Business Administration, Public Administration (or a related field).
• Knowledge of performance management and target setting.
• Knowledge of Afghanistan labour laws including NTA and salary entitlements.
• Ability to communicate clearly and have the potential to be able to train.
• Highly organised and able to deliver results according to time-bound deadlines.
• Must have exceptional interpersonal skills.
• Must have strong communication skills.

Work Experience:

• 5+ years’ experience in a progressively responsible relevant HR manager role, ideally within a multinational or complex organizational structure inclusive of managing a workforce of approximately 100- 200 personnel.
• Experience in a non-profit environment is a plus.
• Experience working with HRMS systems, particularly Odoo, is highly desirable.

Qualified applicants who are exactly suitable with the above criteria are requested to send their applications + CVs through this link: https://forms.gle/MtbY9ZfjFjW2SWGu8

Note: Applications are reviewed on active bases and after receiving sufficient eligible applications we may process the position before closing date. 

Aga Khan Health Service, Afghanistan strives to promote diversity as well as provide an equal employment opportunity to each candidate, regardless of age, color, disability, ethnicity, gender, language, marital status, origin, political affiliation, religion, sex, or social statuses.

Aga khan Health Service- Afghanistan is an equal opportunities employer. Female are encouraged to apply.

AKHS is concerned about the climate and environmental crises we face and is doing everything possible to reduce our own impact, encouraging others to do the same, and advancing understanding in this field. AKHS has set itself the task of getting as close to net-zero carbon operations as possible by 2030. We expect all staff to contribute to achieving these aims in the context of their roles. We encourage applicants with previous experience or an interest in this field to app.

(AKHS, A enforces a zero-tolerance stance towards behaviors inconsistent with the goals of AKDN and AKHS, A, encompassing sexual exploitation and abuse, sexual harassment, authority abuse, and discrimination. The organization is committed to stringent child safeguarding principles. Successful candidates are required to align with these standards, undergoing thorough reference and background assessments, which involve validating academic credentials and employment history. Additional information may be requested for a comprehensive background check.)

“AKHS, A is an equal employment opportunity organization, and with the mandate of transparent, open, and fair recruitment process. Any follow up during the recruitment process by the applicant/candidate can disqualify the querier”.