Job Location: | Herat |
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Nationality: | National |
Category: | Business Development |
Employment Type: | Full Time |
Salary: | As per the organization salary scale |
Vacancy Number: | WES-HE-001 |
No. Of Jobs: | 1 |
City: | Herat |
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Organization: | Western ICT Solutions |
Years of Experience: | At least 5 years of experience in a management role, preferably in the telecom or internet services industry. |
Contract Duration: | One year |
Gender: | Male/Female |
Education: | Bachelor's degree in business administration, Marketing, or a related field.- Proven track record of success in sales, customer service, and team management. - Strong leadership, communication, and problem-solving skills. - Ability to work in a fast-paced |
Close date: | 2024-05-01 |
Western ICT Services Company began its business operation as a hardware and network solutions providing company in January 2016, and the company has developed the team for running ISP business during the year of 2017 and collaborated with leading ISP and GSM companies in Afghanistan. The company invested in ISP section and in a short period of time it has built it’s infrastructure to operate as an independent ISP company and acquired it’s ISP license from Ministry of Communication and information technology – ATRA (Afghanistan Telecommunication Regulatory Authority in May 2022. Western is focusing exclusively in high quality and cost-effective software development and hardware or network implementation of services and Internet Services across Afghanistan. We are advancing on a tremendous pace and with involvement of skilled and experienced people working in the organization. Western is aimed to provide solutions and ISP services for all sectors and sections in Afghanistan.
We are seeking an experienced and results-driven Branch Manager to lead our Herat branch, overseeing the sales, customer service, and operations teams. The successful candidate will be responsible for managing the branch's overall performance, ensuring excellent customer experience, and driving business growth across various customer categories, including resellers, home users, commercial entities, and sub-branches.We are seeking an experienced and results-driven Branch Manager to lead our Herat branch, overseeing the sales, customer service, and operations teams. The successful candidate will be responsible for managing the branch's overall performance, ensuring excellent customer experience, and driving business growth across various customer categories, including resellers, home users, commercial entities, and sub-branches.
What we offer :
Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
Manage the Herat branch's sales, customer service, and operations teams to achieve sales targets, customer satisfaction, and revenue growth.
- Develop and implement effective sales strategies to expand the customer base, increase market share, and enhance brand visibility.
- Foster strong relationships with resellers, home users, commercial entities, and sub-branches to ensure customer loyalty and retention.
- Monitor and control the performance of sub-branches, providing guidance and support to ensure compliance with company policies and standards.
- Analyze market trends, competitor activity, and customer needs to inform business decisions and drive growth.
- Ensure excellent customer service, resolving customer complaints and Requirements:
Interested Afghan candidates who are a motivated and experienced professional looking to take on a new challenge, please submit your application, including your resume and a cover letter, to jobs@western.af not later than 1st May 2024
NO APPLICATION WILL BE ACCEPTED WITHOUT SUBJECT LINE. THE APPLICATION MUST HAVE SUBJECT LINE INDICATING TITLE AND VACANCY NUMBER. However, do not email us heavy sized files such as your certificates, recommendation letters etc, Therefore, it is kindly requested you to adjust your Cover Letter & CV in three Pages. THOSE WHO DO NOT FULFILL THE APPLYING REQUIREMENTS WILL NOT BE CONSIDERED FOR SHORTLIST. Only shortlisted candidates will be contacted with and called for the test and interview. The test & interview dates, time and place will be determined and communicated with the shortlisted candidates only sooner after the deadline of the vacancy announcement.