Afghan Development Association (ADA) is a Non-Government, Non-Profit, and Non-Political Organization. It promotes and provides development and humanitarian-related services to the people of Afghanistan. Since its inception in 1990, ADA has provided assistance in a myriad of sectors to the most poverty-stricken communities across Afghanistan. Too often; services fail to reach poor people, in access, quantity, and quality. Realizing this, ADA’s primary goal is to improve service provision by making it a people-center. ADA is highly sensitive to communal and individual differences, and ADA strives to pay the utmost respect to the communities it aims to serve. ADA has been setting the building blocks and formulating and implementing development projects that tackle deep-rooted Socio-economic, institutional, and other structural causes that underlie immediate symptoms of conflict at the local levels. Transparency, accountability, and efficiency are the driving factors when delivering services and goods to the people of Afghanistan.

Additionally, ADA is dedicated to creating and maintaining a safe working environment for all staff and beneficiaries. ADA upholds a zero-tolerance policy against PSEA, GBV, and all forms of discrimination. Consequently, ADA prioritizes hiring individuals committed to respecting and upholding safeguarding policies and procedures, with no history of exploitation, abuse, harassment, or discrimination.

ADA believes that women, youth, the disabled, the marginalized, and disadvantaged people are the key factors when building and furthering the development of communities across Afghanistan. Hence, ADA has developed several programs that are people-centered, participatory and involve broad participation of key stakeholders including women, youth, and the disabled

Afghan Development Association (ADA) is a Non-Government, Non-Profit, and Non-Political Organization. It promotes and provides development and humanitarian-related services to the people of Afghanistan. Since its inception in 1990, ADA has provided assistance in a myriad of sectors to the most poverty-stricken communities across Afghanistan. Too often; services fail to reach poor people, in access, quantity, and quality. Realizing this, ADA’s primary goal is to improve service provision by making it a people-center. ADA is highly sensitive to communal and individual differences, and ADA strives to pay the utmost respect to the communities it aims to serve. ADA has been setting the building blocks and formulating and implementing development projects that tackle deep-rooted Socio-economic, institutional, and other structural causes that underlie immediate symptoms of conflict at the local levels. Transparency, accountability, and efficiency are the driving factors when delivering services and goods to the people of Afghanistan.

Additionally, ADA is dedicated to creating and maintaining a safe working environment for all staff and beneficiaries. ADA upholds a zero-tolerance policy against PSEA, GBV, and all forms of discrimination. Consequently, ADA prioritizes hiring individuals committed to respecting and upholding safeguarding policies and procedures, with no history of exploitation, abuse, harassment, or discrimination.

ADA believes that women, youth, the disabled, the marginalized, and disadvantaged people are the key factors when building and furthering the development of communities across Afghanistan. Hence, ADA has developed several programs that are people-centered, participatory and involve broad participation of key stakeholders including women, youth, and the disabled

1. Assessing and Strengthening the GRM/CRM System

• Review the existing GRM mechanism and provide technical recommendations for improvement.
• Develop a systematic GRM recordkeeping system (digital and manual).
• Propose cost-effective and sustainable feedback communication channels with beneficiaries (including hotline promotion).
• Coordinate with existing feedback networks for collaboration.

B. Enhancing Data Protection and Security

• Review ADA’s existing Data Protection Policy and recommend improvements for compliance with donor and international standards.
• Develop and implement an internal data-sharing guideline, defining access levels and confidentiality protocols.
• Provide technical guidance on:
  • Password protection and encryption of data files.
  • Secure data storage using cloud-based solutions.
  • Regular data backup mechanisms.
  • Procedures for data access and user permissions within the M&E unit.
• Provide training and capacity-building sessions for ADA’s team on data security and ethical data handling.

C. Strengthening M&E Structure and Systems

• Review ADA’s current M&E framework, reporting structure, and formats
• Recommend an effective organizational MEAL structure
• Support the development of an M&E manual and data management SOPs.
• Provide technical support in designing a secure and efficient MEAL database (Excel-based or cloud-based).
• Build capacity of MEAL staff through training on MEAL and result based monitoring and evaluation
• Develop a plan to ensure the M&E unit’s independence and accountability to management.

D. Capacity Building and Sustainability

• Assess current MEAL capacities of ADA staff and design a capacity development plan.
• Conduct tailored training sessions on M&E tools, data quality assurance, reporting, and feedback handling.
• Provide mentorship and coaching to M&E and program teams for at least  3 months

4. Deliverables

1. Detailed Assessment Report of existing MEAL, GRM, and data protection systems.
2. Updated and finalized Data Protection and Data Sharing and M&E Policy.
3. Revised and operational GRM/CRM System with templates and guidelines.
4. Draft M&E Structure and Manual (with reporting templates, tools, and feedback loops).
5. Developed Database System (with clear security protocols).
6. Capacity-Building Report and post-training evaluation.
7. Final Consultancy Completion Report with recommendations for long-term sustainability.

. Required Qualifications and Experience

• Master’s degree in Monitoring & Evaluation, Social Sciences, Statistics, IT, or related fields.
• Minimum 5 years of experience in MEAL system design and implementation with NGOs or UN agencies.
• Proven experience in data protection, data management systems, and digital MEAL tools.
• Strong knowledge of accountability and feedback mechanisms (GRM/CRM).
• Demonstrated experience in capacity building and policy development.
• Excellent analytical, communication, and reporting skills.
• Proficiency in English, Dari, and Pashto is an advantage.

• Updated CV.
• Technical proposal outlining the approach and work plan.
• Financial proposal (consultancy fee and other costs).
• At least two references from similar assignments.