17 hours ago

Receptionist / Customer Service

Rashad Faizi Tourist & Travel Agency
49

Position Title: Receptionist / Customer Service

2025-11-28    Kabul     Full Time     49

Job Location: Kabul
Nationality: Afghan
Category: Marketing
Employment Type: Full Time
Salary: As per Travel Agency salary scale policy
Vacancy Number: 10
No. Of Jobs: 1
City: kabul
Organization: Rashad Faizi Tourist & Travel Agency
Years of Experience: one or two year
Contract Duration: one year and extending
Gender: Male
Education: Bachelor's degree
Close date: 2025-11-28

About Rashad Faizi Tourist & Travel Agency:

We are a reputable and growing travel agency that provides a full range of travel services — including flight bookings, tour packages, hotel reservations, visa assistance, and group travel planning.

Join our friendly team! Full-time position, Monday–Friday.
Requirements: good communication in English, Dari and Pashto, organized, computer skills.

Job Descriptions:

We are a trusted travel agency offering international and domestic travel services, including ticketing, hotel reservations, tour packages, and visa support. Our company is growing, and we’re looking for a friendly, well-organized Receptionist to be the first point of contact for our clients.

The ideal candidate will have strong communication skills, a professional attitude, and a passion for customer service.

 

Must able to speak in English, Dari, Pashto fluently 

Job Requirements:

Key Responsibilities

  • Greet customers and visitors in a professional, friendly manner (in-person or online)
  • Answer phone calls, emails, and WhatsApp inquiries about travel bookings
  • Assist clients with basic information about flight schedules, prices, and package details
  • Maintain appointment schedules and coordinate with travel agents and ticketing staff
  • Handle document filing, scanning, and data entry for customer records
  • Support the office with general administrative and front-desk duties
  • Ensure the reception area and client communication channels are well-managed and organized

Qualifications

Required:

  • Excellent verbal and written communication skills in English, Dari and Pashto 
  • Friendly, professional, and well-presented personality
  • Basic computer skills (Microsoft Word, Excel, Email)
  • Strong organizational skills and ability to multitask
  • Good customer service attitude and patience

Preferred:

  • Previous experience in Receptionist / Customer Service
  • Knowledge of Forigen languages specailly in English 
  • Comfortable working with international clients and schedules

Submission Guidelines:

If you have a passion for travel and enjoy helping customers plan their dream trips, we’d love to hear from you!

👉 Please send your resume and a short cover letter to [   rashadfaizi.travel2024@gmail.com   ].
Subject Line: “Receptionist Application 

Submission Email:

rashadfaizi.travel2024@gmail.com

Apply