We and Our Inspiring Story!
About MELI

Thriving in the industry for twenty three years, our team consists of over five hundred employees who possess high professional expertise and strive to specialize in a single field; English language. Our vision is to enable a maximum number of people to speak the international language, the international way. With English being the lingua franca of today’s world, we take pride in specializing in teaching the language.

Today’s MELI

Across our 10 branches, we host tens of thousands of students! Within our 250 classrooms, MELI offers up to 240 new classes in a single week under the supervision of hundreds of English language specialists.

JOB SUMMARY

The Assistant Branch Manager at the Muslim English Language Institute is responsible for managing the overall activities of the institute's branch. This includes overseeing operations, staff management, and ensuring the smooth functioning of the branch. The Assistant Branch Manager will work closely with the counselor, finance executive, and other stakeholders to enhance the delivery of services, increase student enrollment, and create a positive learning environment.

RESPONSIBILITIES

• Managing overall activities related to the MELI branch, including operations and staff management.
• Conduct Daily morning briefings and assign tasks and targets to their respective teams.
• Working with the counselor to devise strategies for increasing the number of new students and creating new classes.
• Collaborating with the counselor to enhance the delivery of services to new students.
• Working closely with the finance executive to improve communication with students and increase conversion rates.
• Creating classes and timetables, ensuring effective scheduling and coverage.
• Checking teachers' availability, class timings, and arranging cover-ups when necessary.
• Processing related ERP tasks, including class extension dates, discount processes, and retake student discount processes.
• Approving all requests made by finance executives.
• Managing the purchase of required goods for the branch.
• Conducting daily checks of cashbooks in ERP and hard copies.
• Ensuring accurate creation of payroll and salary disbursement.
• Preparing overall reports, including revenue, student numbers, and other operational reports, and submitting them to top management.
• Handling interactions with other educational institutes, entities, and families of students to enhance MELI's public image.
• Resolving conflicts among students and addressing queries from students and their families regarding main campus services.
• Resolving conflicts within the neighborhood, such as those related to guards and parking issues.
• Conducting monthly meetings with operation staff (guards, cleaners) to ensure their tasks are performed well and students are treated appropriately.
• Dealing with various stakeholders regarding admission, student affairs, and government meetings.
• Providing training and coaching to subordinates in the ERP system, ethics, and behavior.
• Receiving teachers' performance reports and offering constructive feedback to enhance their performance.
• Managing the hostel, ensuring cleanliness, and increasing teachers' satisfaction.
• Ensuring maximum branch security is maintained.
• Maintaining a high standard of cleanliness in the branch.
• Training newly recruited teachers on behavior, MELI policies, classroom management, and student treatment.
• Participating in graduation ceremonies to engage students and offer career counseling.
• Adherence to MELI policies and procedures to ensure a smooth and productive working experience.

• Undertake any other duties as assigned by the COO.

REQUIREMENTS

• Bachelor's degree in BBA, Education, Psychology, Public Administration, or a related field.
• Minimum of 4 years of managerial experience.
• Proficiency in MS Office, internet usage, business communication, and ERP systems.
• Possess qualities of humility, maturity, respectfulness, honesty, and integrity.
• Excellent written and spoken English skills.
• Have command of both National Languages (Dari & Pashto)

For more details kindly open the link and complete the form to apply.

https://forms.gle/4rnNuApq5NzZc9cv7

Please note that only shortlisted applicants will be contacted and called for a test/Interview.