7 hours ago

Call Center Agent

Clocktower Cars
2835

Position Title: Call Center Agent

2026-01-17    Kabul     Full Time     2835

Job Location: Kabul
Nationality: Afghan
Category: Customer Service
Employment Type: Full Time
Salary: As per Company Salary Scale
Vacancy Number: CTUK/025/001
No. Of Jobs: 4
City: Kabul
Organization: Clocktower Cars
Years of Experience: At Least one year
Contract Duration: Permanent (after probation period)
Gender: Female
Education: Minimum: High School Graduate (12th Grade)
Close date: 2026-01-17

About Clocktower Cars:

Clocktower Cars the Best Minicabs Provider was established 15 years are the market leader when it comes to transporting people or packages. Facilitated by market leading dispatch system, we operate a fleet of 100 vehicles serving clients in the Epsom and Ewell boroughs and surrounding areas. We can supply any type of vehicle to suit your requirements from a saloon to a vehicle to accommodate up to 8 passengers with luggage. Our drivers and vehicles are fully vetted and inspected to ensure you receive the best of service. Clocktower Cars are licensed for Private Car Hire Services.  We take great pride in offering our services to clients knowing all our drivers are enhanced DBS Checked and have the necessary documentation to be able to drive passengers on a hire and reward basis. Our services are only available on a pre-booked basis or as an ASAP service and any journeys you require must be booked through our control room. Clocktower Cars the best Minicabs Provider and Local Taxi providers have various contracts and agreements with local organisations to be their preferred supplier. We are keen to work with you with a personal touch, please do not hesitate to contact us.

Job Descriptions:


Clock Tower Cars UK is looking to hire 3 professional female Call Center Agents to provide customer support remotely. The agents will be responsible for answering calls from UK-based clients, providing location and transportation information, assisting with bookings, and ensuring customers are picked up and dropped off on time.
Key Responsibilities:  
 Answer incoming customer calls in a polite and professional manner.  
 Provide accurate information about pickup points, drop-off locations, and estimated arrival times.  
 Assist customers with booking taxis and coordinating with drivers.  
 Record customer details and requests clearly in the system.  
 Handle inquiries, concerns, and changes in bookings with efficiency.  
 Ensure customer satisfaction through timely support and follow-up.

Job Requirements:

Excellent verbal communication skills in English.  
Previous experience in a call center or customer support role preferred.  
Basic computer and typing skills.
Ability to remain calm under pressure.  
Reliable internet connection and a quiet working environment.  
Punctual, responsible, and motivated to work from home. 

How to Apply:  
Interested female candidates can submit their updated CV through the portal.


 

Submission Guidelines:



Interested candidates are kindly requested to submit their updated CV along with a cover letter to the following email address: employment@tjlhealthcare.com  
For any inquiries, please contact us at:+93773420409
The final date for application submission is 17th January 2026. 
Late or incomplete applications will not be considered.

Submission Email:

employment@tjlhealthcare.com

Apply