Etisalat Afghanistan is 100% owned subsidiary of Etisalat UAE. Etisalat is one of the largest telecommunications companies in the world and the leading operator in the Middle East and Africa, headquartered in the UAE.

Etisalat Afghanistan is committed to developing the Afghan national work force as an organizational priority. It’s an equal opportunities employer and will ensure development of Afghan nationals by capacity building and using training facilities.

Role Purpose

To provide functional support for the company’s ERP and financial systems, primarily Microsoft Dynamics 365 Finance & Operations (D365 F&O), ensuring smooth day-to-day operations, accurate financial processing, and effective user support across finance-related modules.

Duties & Responsibilities

• Provide functional support for D365 Finance & Operations across General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Budgeting, and Procurement processes.

• Handle day-to-day ERP incidents, user queries, troubleshooting, and basic configuration support related to financial transactions.

• Support month-end and year-end closing activities, including sub-ledger to General Ledger checks, reconciliations, and exception analysis.

• Assist in maintaining system configurations such as posting profiles, financial dimensions, calendars, and basic security roles under supervision.

• Generate standard and ad-hoc financial and operational reports from ERP and support data analysis activities.

• Support User Acceptance Testing (UAT) for finance-related system changes, including test execution and post-deployment validation.

• Assist in documenting SOPs, user guides, and process flows for ERP and finance processes.

• Coordinate with IT ERP, vendors, and internal stakeholders to log tickets, track resolutions, and validate fixes.

• Provide day-to-day user training and guidance on ERP usage and controls.

• Support internal and external audit requests by extracting system data and explaining transactional flows.

• Ensure compliance with internal policies, controls, and data accuracy standards.

Required Qualifications & Experience

• Bachelor’s degree in accounting, Finance, Business Administration, IT, or a related field.
• 4 years of experience in ERP functional support, finance systems, or accounting systems.
• Hands-on experience with Microsoft Dynamics 365 Finance & Operations or similar ERP systems.
• Good understanding of core accounting processes (GL, AP, AR, Fixed Assets).
• Strong analytical skills and ability to troubleshoot transactional and posting issues.
• Good communication skills and ability to work with cross-functional teams.

Preferred / Plus Qualifications

• Experience with other ERP systems in addition to D365 F&O (e.g., Dynamics AX, SAP, Oracle, NetSuite, Odoo).
• Exposure to or progress toward professional accounting qualifications (ACCA / FIA / CA / CPA).
• Hands-on experience with QuickBooks or similar accounting software.
• Experience supporting month-end close, audits, or financial reporting activities.
• Familiarity with reporting and data tools (Advanced Excel, Power BI, SSRS).
• Experience working in telecom, FMCG, manufacturing, or asset-intensive environments.

Competencies & Skills

• Strong problem-solving and analytical mindset
• Attention to detail and data accuracy
• Ability to manage multiple tasks and priorities
• Willingness to learn ERP best practices and controls
• Team-oriented with a customer-service mindset

To apply for this vacancy, please use the following link; https://careers.etisalat.af/ 

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For further information, please contact us via WhatsApp at +93 (0) 788 887 363.