17 hours ago

PSEA/GRM & Capacity Building Officer

CAF
88

Position Title: PSEA/GRM & Capacity Building Officer

2026-01-27    Kabul     Full Time     88

Job Location: Kabul
Nationality: Afghan
Category: Health Care
Employment Type: Full Time
Salary: According to organization salary scale
Vacancy Number: 747/2026
No. Of Jobs: 1
City: Main Office Kabul
Organization: CAF
Years of Experience: Experience in the relevant field is must (5 years)
Contract Duration: End of Dec 2026 (Extendable )
Gender: Male
Education: Medical Doctor (MD)
Close date: 2026-01-27

About CAF:

INTRODUCTION:

Care of Afghan Families (CAF) is a non-governmental, non-political, not-for-profit, and independent Afghan organization. The organization was established in January-2003 in Kabul and is registered with the Ministry of Economy. CAF is mainly involved in health, education research, & community development. For further information about CAF, please visit the website: www.caf.org.af

Job Descriptions:

PSEA (Protection from Sexual Exploitation and Abuse)

  • Ensure full implementation of CAF’s PSEA Policy and Procedure across all projects.
  • Act as focal point for PSEA awareness, training, and reporting mechanisms.
  • Coordinate survivor-centered reporting and referral pathways in line with CAF and donor requirements.
  • Conduct background/reference checks for new staff to verify prior misconduct related to SEA.
  • Organize and document PSEA training sessions for staff, partners, and community stakeholders.
  • Maintain confidential records of SEA cases and ensure timely reporting to senior management and external agencies.

2. GRM (Grievance Redress Mechanism)

  • Serve as focal point for CAF’s GRM/Complaint Handling Mechanism at central and provincial levels.
  • Ensure complaint boxes, hotlines, and reporting channels are functional and accessible at all health facilities and offices.
  • Register, triage, and escalate sensitive grievances (fraud, harassment, SEA, corruption) within 24 hours.
  • Facilitate GRM committee meetings at head office and provincial offices.
  • Prepare monthly and quarterly GRM reports for submission to CAF management and donors.
  • Conduct awareness sessions at community and facility levels to ensure beneficiaries understand complaint mechanisms.

 

3. Capacity Building

  • Ensure SAFE project Training Plan is implemented in line with the project Work plan
  • Lead CAF’s Training & Development Policy implementation for HR and program staff.
  • Conduct annual Training Needs Assessments (TNA) and prepare consolidated training plans.
  • Facilitate functional and project-specific trainings (HRM, Code of Conduct, GRM, PSEA, Anti-Fraud, AML/CTF, Gender, Child Protection, etc.).
  • Identify internal trainers and external certified trainers for competency-based and non-competency-based trainings.
  • Ensure training reports, feedback forms, and post-training evaluations are completed and filed.
  • Support staff development through mentoring, coaching, and workshops.

 

4. Compliance & Reporting

  • Ensure compliance with CAF policies, donor agreements, and national laws.
  • Prepare monthly, quarterly, and ad hoc reports on PSEA, GRM, and training activities.
  • Support HR department in induction of new staff, ensuring orientation on PSEA, GRM, and Code of Conduct.
  • Liaise with external stakeholders (MoPH, UNICEF, UN agencies, donors) for coordination on safeguarding and accountability.

 

  1. Minimum Requirements

 

  • Bachelor degree in Social Sciences, Human Resources, or related field.
  • At least 5 years of experience in safeguarding, grievance redress, HR development, or NGO program management.
  • Proven knowledge of PSEA, GRM, HRM, and Training & Development policies.
  • Strong facilitation, training, and capacity-building skills.
  • Excellent communication skills in English, Dari, and Pashto.
  • High computer literacy (MS Office, HRMIS, databases).

Strong ethical standards, impartiality, and commitment to CAF’s mission and values.

Job Requirements:

QUALIFICATION AND REQUIREMENTS:

  • Medical Doctor (MD)
  • Fluent in English and local languages.
  • Good communication, problems solving and presentation skill.
  • Familiarity with Kabul Province.
  • Travel to the different districts of Kabul Province is must

Submission Guidelines:

CV along with cover letterhead should be sent to:

HQ Office Address: House # 2194, Street # 7th Qala-E-Fatullah Khan District # 10th -Kabul Afghanistan

Email: jobs.kbl.caf@gmail.com

Only short-listed candidates will be contacted for Interviews.

Important Note: Applicants should copy and paste the Vacancy Announcement (VA) Number, # 657/2023 and select the provinces into the email subject line.

Note: Due to the requirement of the position whenever we found qualified candidates according to the announcement we will do the recruitment process before the due date.

Submission Email:

jobs.kbl.caf@gmail.com

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