Receptionist

Shefajo Medical Center is a Gynecology and Obstetrics center in Kabul, Afghanistan, established in 2016. It is a unique center which is providing healthcare service for women and child of Afghanistan. SMC has partnership with Government and non-government organization like; Ministry of Public Health, USAID, WIE-Promote and many other organizations.

In 2016 SMC started its service in medical laboratory tests and radiography services for people of Afghanistan, in 2018 SMC provide the first service of Gynecology and Obstetrics for patients and fortunately at the end of 2018 provide the first service for child of Afghanistan.  SMC is focusing to provide high quality and assured healthcare to mother and child. 

1) Perform key reception functions such as:
- greeting and registering patients
- screen visitors to determine nature of request or problem; send patients to the appropriate location
- schedule, reschedule and cancel appointments for OPD and surgical clinics
- take standard information for registration, administrative or other purposes
- ensure all data (from clinical services and registration) is entered into the computer on a daily basis
- provide daily registration report to finance office in the format requested
Other responsibility will be provide by her supervisor
2) Perform various data entry and information retrieval tasks using computerized and hard-copy patient records system.
3) Upon inpatient discharge, receive 2 copies of the IPD invoice from the patient/patients family; collect payment or discuss payment plan options with family. Complete waiver forms as necessary, attach to receipt and submit all to Cashier in reception area.
4) Assist emergency patients in receiving immediate medical care.
5) Assist department head in ordering reception supplies (files, receipts, etc) on a regular basis.
6) Perform related duties as assigned.
Supervision
Reports to the Finance.
7) Perform various data entry and information retrieval tasks using computerized and hard-copy patient records system.
8) Follow-up with patient as appropriate to schedule further appointments or consultations.
9) Discuss payment, prices and hospital procedures with patients and/or family members prior to treatment.
10) Perform related duties as necessary.

A combination of education and experience from which comparable knowledge and skills are acquired.
- Competent verbal and written skills in English, Dari and preferably Pashto.
- Good typing/word processing, spelling, filing, reception, and other general office skills. Possess good basic reading, writing and math skills.
- Ability to speak clearly and comfortably to and use tact, discretion and sensitivity in dealing with patients; and to deal courteously and efficiently with physicians, hospital personnel, and others.
- Ability to use discretion in handling confidential information.
 

To apply for this position, please submit a detailed CV and a cover letter explaining your interest in the job to hr@shefajo.com , or info.shefajohospital@gmail.com , and type the position title (Receptionist) in the subject line. Please send your applications / CV before 30 Septemer 2024. You may also submit a hard copy of your CV and cover letter to the Shefajo Hospital Office at (15^th street of Wazir Mohammad Akbar khan Shefajo Hospital , Kabul-Afghanistan.