| Job Location: | Badakhshan |
|---|---|
| Nationality: | National |
| Category: | IT |
| Employment Type: | Full Time |
| Salary: | As per company salary scale |
| Vacancy Number: | JR109179 |
| No. Of Jobs: | 1 |
| City: | Faizabad |
|---|---|
| Organization: | United Nations World Food Programme |
| Years of Experience: | Six or more years of progressive experience in ICT, data management and software services/support delivery. |
| Contract Duration: | 12 Months |
| Gender: | Male/Female |
| Education: | Bachelor’s in computer science, Information Technology, or Computer Application is required. |
| Close date: | 2025-01-28 |
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
To coordinate and guide Information Technology maintenance and support activities to enable the effective delivery of IT services.
KEY ACCOUNTABILITIES
Liaison with the Country Office and SCOPE team members to ensure that country Office IT requirements are addressed in the implementation.
Coordinate all communications to stakeholders (users, product development, technical support etc.) on implementation progress.
Provide training and advice to clients, comporting partners and end-users of IT services, understand and resolve issues and ensure IT policies, procedures, systems and tools are correctly applied to assist WFP staff in conducting their work.
Coordinate the collation of a range of complex data, conduct data analysis, including the impact of changes, and support the development of accurate reports to identify and recommend solutions.
Manage the implementation of new standard applications to provide WFP staff with the tools they need to perform effectively.
Work with groups in IT service delivery and other staff to understand needs and support integrated IT support services.
Identify SCOPE requirements (functionality, modularized equipment needs, staff etc.) for implementation and working with relevant teams to provide resources.
Coordinate configuration and deployment of SCOPE equipment and services to support beneficiary registration, enrolment into food assistance Programmes, distribution planning, distribution, reconciliation, and reporting.
Participate in capacity building initiatives to build country office IT and other business unit expertise on the use of SCOPE.
Ensure that controllers and data subjects are informed about their data protection rights, obligations and responsibilities and raise awareness about them.
Contribute to installation, configuration, and customization of IT systems and integration and immigration of data between systems, ensuring compliance with WFP's IT standards, guidelines, and procedures.
Consider humanitarian and partnership principle while dealing with partners and other UN agencies.
Preparing, contribution and drafting of ICT documentation including, but not limited to APP (Annual Performance Plan), DRP, SOPs, MoUs, NFRs, System manuals and directives.
To ensure staff have access to the required ICT services and products both on Intranet and Internet 24/7.
Handle queries or complaints on request by institution, the controller or person, according to the WFP protection policy.
Ensure all data exchanges follow the global Data protection rule and regulations.
STANDARD MINIMUM QUALIFICATIONS
EDUCATION:
Bachelor’s in computer science, Information Technology, or Computer Application is required.
WORK EXPERIENCE:
Six or more years of progressive experience in ICT, data management and software services/support delivery.
KEY COMPETENCIES:
Knowledge of work routines and methods in order to complete processes under minimal supervision.
Has experience project managing small country level IT initiatives.
Has coached, trained and mentored junior staff on building their technical capabilities.
Ability to identify data discrepancies and rectify problems requiring attention.
Knowledge of safety precautions
Ability to inspect and evaluate equipment/appliances and resolve malfunctioning quickly with other ICT staff.
Ability to carry out the installation of the ICT equipment/appliances expertly and sometimes under difficult and awkward physical circumstances.
Ability to multi-task and respond simultaneously and in a timely fashion to job requirements.
Ability to communicate clearly both orally and in writing and draft various correspondence.
Ability to work in a multicultural environment.
LANGUAGE:
Fluency (level C) in English language, plus Pashto and/or Dari, preferably both.
This vacancy announcement is for Afghan nationals only and WFP encourages especially Afghan females and Afghans with disabilities to apply.
Please copy and paste the following link into the web browser in order to apply for this position:
https://wd3.myworkdaysite.com/recruiting/wfp/job_openings/job/Faizabad-AfghanistanThe-Islamic-Re/IT-Operations-Associate---G6_JR109179
https://wd3.myworkdaysite.com/recruiting/wfp/job_openings/job/Faizabad-AfghanistanThe-Islamic-Re/IT-Operations-Associate---G6_JR109179