SME Client Support Afghanistan LLC (“SCSA”) is a consulting and service company registered with the Ministry of Commerce and Industries with its headquarter in Kabul. SCSA is fully owned by ACGF - Afghan Credit Guarantee Foundation (“ACGF”), a foundation with legal incorporation in Germany. ACGF is a credit guarantee fund with the mission to improve access to finance for Afghanistan’s micro, small and medium-sized enterprises (“MSMEs”) by sharing the credit risk of the Afghan partner financial institutions (“PIs”) and by improving their MSME lending capacity with technical assistance (“TA”). Governed by a service contract concluded between ACGF and SCSA, SCSA provides a broad range of ancillary services in the context of ACGF’s credit guarantee technical assistance operations, and program execution.

SCSA is a consulting company, not a financial institution, and it does not provide any financial services. SCSA does not have contractual relationships with the Afghan PIs; it acts as service provider to ACGF carrying out a range of various services, e.g. conducting market research on MSME finance, conducting training needs assessment, providing ongoing technical assistance to PIs (e.g. training-on-the-job and coaching of MSME credit staff), providing support services for the credit guarantee appraisal and guarantee claim appraisal, carrying out monitoring support for the guarantee portfolio and the compliance of PIs as well as collecting various types of information for ACGF (market-, portfolio-, risk-relevant information).

The Operation Support Officer supports the Credit Analysts with the arrangement of loan documentation, review of documentation as per the SCSA, ACGF and PI procedure requirements, performs compliance reviews and is responsible for data management particularly MIS function for loan files. The Operation Support Officer has the core responsibilities to screen the associated parties involved with financing and ensure internal policy and procedure fulfilled. In addition, the Operation Support Officer assists the Credit Analysts in calculation of business’ financial figures. 

Duties & Responsibilities

Data Management and Storage:

• Support the Credit Analyst in the appraisal process particularly, loan file arrangement and administration, documentation review, compliance check and incorporate of financial & non-financial information in MIS
• Responsible for proper and safe electronic and physical data storage of different documents, including scanning and filing of documents
• Check, document, and archive information, correct or complete if necessary and ensure completeness and quality, in line with internal guidelines and within the administrative process

Guarantee Operations Support:

• Support the preparation of monitoring reports
• Entry of monitoring report in MIS
• Post disbursement verification of loan documents
• Closely work with Credit Analyst in calculation of financial figures of loan applications

Sanctions Screening:

• Screen potential guarantee and grant beneficiaries against international sanctions list, and document findings in line with relevant manuals

Other administrative support tasks:

• Support in the preparation of other administrative files, e.g., loan -related documents.
• Prepare translations of files.
• Provide ad-hoc assistance to the ACGF and SCSA operations divisions and other departments as per the instructions of management.

• Academic background in finance or business administration
• Professional Experience of at least 1 year
• Excellent command of English, Dari, and Pashto Languages,
• Excellent Communication skills
• Excellent analytical skills
• Good reporting skills
• Good computer skills, especially Word, Excel, and PPT
• Flexibility and mobility
• Ability to act on own initiative and to work confidentially

Please apply at https://acgf.bamboohr.com/careers/202 including a 1-page cover letter, CV, and three references until January 30, 2025.

Please mention “Application for the position of SCSA Operation Support Officer” in the subject line of the cover letter.

Only shortlisted candidates will be contacted. Female candidates are highly encouraged to apply.