Knack Rise Company is a leading provider of telecom services, partnering with Salaam Telecommunication to sell SIM cards, credit cards, and provide electronic Tazkira registration services. With several branches across the region, we are dedicated to offering excellent customer service and expanding our reach.

We are looking for a highly motivated and experienced Branch Manager to oversee the daily operations of our branch. The Branch Manager will be responsible for leading a team, ensuring smooth branch operations, delivering outstanding customer service, and achieving sales targets. The ideal candidate should have strong leadership skills, a deep understanding of the telecom industry, and a passion for driving business growth.

Duties & Responsibilites:

Key Responsibilities:

• Branch Operations: Manage all operational aspects of the branch, including daily activities, staffing, and inventory management.
• Team Management: Lead, mentor, and motivate branch staff to achieve sales targets and maintain high service standards.
• Sales & Customer Service: Drive sales of SIM cards, credit cards, and other services. Ensure exceptional customer service and address customer complaints or issues.
• Staff Training: Train and develop branch employees on product knowledge, sales techniques, and customer service skills.
• Compliance & Reporting: Ensure all operations comply with Salaam Telecommunication’s policies and legal requirements. Maintain accurate records and generate sales and performance reports.
• Inventory Control: Manage inventory levels to ensure availability of products and services, and conduct stock audits as necessary.
• Customer Relations: Build and maintain strong relationships with customers to promote loyalty and repeat business.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Management, or a related field.
• Experience: Minimum of 1 years of experience in telecom sales or retail management, with at least 3 years in a supervisory or managerial role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Good problem-solving abilities.
• Strong sales and customer service focus.
• Ability to work under pressure and meet targets.
• Knowledge: Familiarity with Telecommunication products and services is a plus.

Qualified applicants are encouraged to submit their up-to-date resumes with an application letter mentioning the vacancy title and number, and province name via email to below email address.

hr@knackrise.com

Note: Please include the Position title and vacancy number (Branch manager KR-028-2025, Bamyan or Takhar.) in the subject line while applying