Momin Afghan Microfinance Institution is a newly established Islamic Microfinance Institution providing Islamic Financing to low-income individuals or groups who otherwise wouldn't have access to traditional financial services. The primary goal of Momin Afghan Microfinance is to help people become self-sufficient by providing them with the financial tools they need to start or grow small businesses, manage their finances, and improve their overall economic well-being and earn Halal income through Halal products according to Sharia rules and principles.

• Lead, motivate, and develop the operations team to achieve the institution’s strategic goals.
•  Oversee the day-to-day operations, ensuring that all processes are efficient, effective, and compliant with relevant regulations and standards.
• Develop and implement operational strategies that align with the institution’s objectives and growth plans.
• Prepare and manage the operations budget, ensuring cost-effectiveness and optimal resource utilization.
• Conduct regular trainings to the operation team on marketing, client/business appraisal and due diligence, KYC, financing process flow and delinquency management
• Prepare staff bonus and incentives based on their performances (disbarment and repayments)
• Review financing files before financing committees and suggest changes to the relevant staff
• Participate in financing committees
•  Select and propose new locations for branch opening
• Develop or amend financing policies
• Establish and monitor key performance indicators (KPIs) to track the efficiency and effectiveness of operational activities.
• Ensure high-quality service delivery through regular audits, process reviews, and continuous improvement initiatives.
• Identify operational risks and develop mitigation strategies to minimize their impact on the institution.
• Implement and manage technology solutions that enhance operational efficiency and customer service.
• Ensure all operations comply with local laws, regulations, and internal policies.
• Enhance the customer experience by optimizing service delivery processes and addressing any operational issues that may arise.
• Prepare and present regular reports on operational performance to senior management.

• Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in operations management, preferably within the financial services or microfinance sector.
• Strong leadership, communication, and interpersonal skills. Excellent problem-solving and decision-making abilities.
• Proficient in using operations management software and tools.
• Proficiency in English and local language(s) is required.

Interested candidates are invited to submit their resume and cover letter to (Hr@mominafghanmfi.af) by May 14, 2025.