Shamal Telecom is a private company providing Internet and ICT services that operates in various provinces of Afghanistan, including Herat, Kabul, Mazar-e-Sharif, Takhar, Kunduz, etc. Shamal Telecom tries to provide the best services to its customers by using the technical knowledge of experienced and expert employees.

Shamal Telecom started its activity in 2017 and until now with 8 years of experience, it tries to provide the latest and best internet services to its users. With Shamal Telecom’s internet service, you can have world-class internet in your home. Stream easily and watch long videos in high quality, Enjoy online games, web browsing, social networks and all internet services. With the high speed of this service, you can use the Internet with your friends and family members at the same time without slowing down and easily share its access with others.

The design, presentation and implementation of network systems and cost-effective projects for institutions, public and private offices, large commercial companies and small businesses is possible with Shamal Telecom’s young and technical team.

Shamal Telecom employees are full-time highly qualified Afghans, with educational backgrounds that include graduate, post-graduate and tertiary professional certifications.

The Sales Officer at Shamal Telecom is a key sales professional responsible for promoting and delivering customized internet solutions to both corporate and individual clients. This role involves understanding customer needs, effectively presenting services, and closing sales to drive business growth and expand the company’s customer base

Qualifications:

• Bachelor’s Degree in Business Administration (BBA), Sales and Marketing, Business Development, Sales Management, or a related field.
• Minimum of 2 to 3 years of experience in sales, marketing, or business development.
• Proven ability to sell services to large enterprises, organizations, or similar entities.
• Experience in the ISP, telecom, or technology sectors is a significant advantage.
• Self-motivated and commercially aware, able to work independently and meet/exceed sales targets.
• Strong skills in contract negotiation and completion.
• Excellent communication skills across all mediums: written, verbal, email, telephone, and presentations.
• Fluency in Dari, Pashto, and English

Responsibilities:

• Identify potential customers and assess their unique needs.
• Follow the corporate sales process to deliver tailored internet solutions.
• Meet or exceed agreed-upon sales targets and quotas.
• Engage in both cold and warm outreach to generate leads.
• Schedule and follow up on calls with leads and prospects to maintain engagement.
• Communicate with leads and customers via email, providing clear and accurate information.
• Address all inquiries from leads and customers, ensuring prompt and accurate responses.
• Prioritize and escalate customer inquiries when needed to ensure timely resolution.
• Conduct cost-benefit analysis to offer the best solutions to potential clients.
• Advise customers on the most suitable internet service options for their needs.
• Promote specific internet packages and offers as directed by management.
• Inform leads and customers about current promotions, discounts, and offers.
• Cultivate and maintain positive customer relationships to maximize customer lifetime value.
• Develop and implement strategies for improving sales performance, both individually and as a team.
• Source and nurture customer referrals to expand the client base.
• Track appointments, sales, complaints, and status updates for manager review.
• Consistently meet or exceed monthly and quarterly sales quotas.

• Please write position name in the email subject line. The application closing date is 10-July-2025. Applicants should attach their CV and cover letter in email and send it to hr@shamaltelecom.com