HHWO, is a humanitarian non-profit, non-governmental, non-political, and non-partisan, national organization founded by its ardent founders in 2014. HHWO is registered in the Ministry of Economy (MOEC) with registration number (#3291) dated 28-09-2014.

At HHWO, we seek to build a future in which all Afghans - regardless of their gender, age, race, ethnicity, or religion - experience a life of dignity and comfort, free from hunger, poverty, ignorance, illiteracy, violence, and backwardness.

Our overall mission is to eliminate hunger, reduce poverty, provide and promote access to health care and education, provide access to clean water, sanitation, and hygiene (WASH), promote gender equality, and provide child protection services to vulnerable and underprivileged children by putting an emphasis on their education, nutrition, health, and participation in sports. We also put a lot of effort into developing the skills of both men and women, increasing their social and legal awareness, assisting them in becoming equal partners, active citizens, and key decision-makers, allowing them to assume leadership positions, addressing women's needs, and advocating for local issues through which the vulnerable groups can assert their dignity and pursue human rights and peace.

Helping Hands for Women Organization (HHWO), under the WADA Joint Programme, has established a women-led WADA Business Center in Badakhshan. The center serves as a hub for women-led businesses by providing training, market access, and administrative support. To ensure smooth operations, logistics, security, and compliance at the center, HHWO seeks to recruit a qualified Operations Consultant to provide technical oversight and build local operational capacity.

The Operations Consultant will be responsible for strengthening the day-to-day functionality of the WADA Business Center. The consultant will assess operational systems, safety protocols, inventory management, procurement, and administrative practices. S/he will build capacity of staff and committee members to implement effective systems and ensure the center’s operational sustainability.

Key Responsibilities

Operational Systems & Efficiency

• Assess and improve the current operations, logistics, procurement, inventory, and administration systems of the WADA Business Center.
• Lead the setup and organization of business units/shops and training hall in the WADA Business Center.
• Develop checklists and protocols for daily operations (opening/closing procedures, cleanliness, inventory control, maintenance, etc.).
• Develop or revise Standard Operating Procedures (SOPs) for procurement, logistics, administration, stock management, and facility usage.
• Ensure proper functioning and management of shared facilities (training hall, shops, equipment rooms, etc.).

Procurement & Asset Management

• Assist in the procurement planning and procurement of equipment, furniture, and supplies for the Business Center and clusters, in collaboration with HHWO Ops & Procurement team.
• Establish and implement an asset registry and inventory control system.
• Oversee maintenance and repair processes for all assets and infrastructure.
• Train staff and center committee members in proper documentation and recordkeeping.
• Support the procurement and supply processes to ensure transparent, timely, and cost-effective operations.

Administrative and Compliance Support

• Set up administrative documentation systems: visitor logs, booking forms, petty cash ledgers, supply request forms, etc.
• Develop templates and procedures for filing, reporting, and logistics tracking.
• Ensure compliance with HHWO/UN Women operational and logistical standards.

Coordination & Capacity Building

• Support orientation of Business Center staff and shop managers on basic operational policies and procedures.
• Provide coaching to staff and committees on procurement procedures, logistics documentation, and safety protocols.
• Collaborate with the Organizational Development Consultant to integrate operational procedures into SOPs.
• Conduct operational training and mentoring for center staff and women committee members.
• Build staff understanding of compliance with donor and HHWO policies regarding asset use, procurement, and documentation.
• Support establishment of a handover system for rotating committee members or staff.

Security & Facility Management

• Review security protocols for the WADA Business Center, ensuring safety of staff, visitors, and assets.
• Recommend improvements in access control, visitor registration, and safety measures in line with HHWO’s security guidelines.
• Develop maintenance schedules and cleaning protocols to ensure a functional and welcoming business center environment.

Deliverable

                                                                                                              Timeline

Operational assessment report with key gaps and recommendations / Week 2

SOPs and manuals for logistics, procurement, inventory, security, and admin / Week 4

Fully functional shops & training hall established  / Week 3-12

Administrative tools/templates (procurement, inventory, petty cash) developed / Week 2-8

Inventory management system established and in use / Week 5

Operational trainings conducted for center staff and committee / Weeks 6–8

Final report on progress, risks, and sustainability recommendations / Week 12

Education:

• Bachelor’s degree in Business Administration, Operations Management, Logistics, or related fields.
• Certification in supply chain management, logistics, or procurement is an advantage.

Experience:

• Minimum 5 years of professional experience in operations, administration, procurement, or logistics.
• Proven experience in establishing and managing operational systems for NGOs, community centers, or development projects.
• Experience in procurement, asset management, and administration.
• Familiarity with donor compliance and community-led business operations.

Skills and Competencies:

• Strong understanding of procurement procedures, inventory systems, and operational policies.
• Effective communicator and trainer, capable of mentoring women-led committees.
• High level of integrity, transparency, and organizational awareness.

Languages: Written and spoken fluency in English and Farsi-Dari.

Location: Badakhshan

• Interested candidates should submit a cover letter and CV to hr.hhwo@gmail.com
• Please write the Job title and Vacancy Number in the subject line of your email.
• Applications received after the closing date will not be considered
• ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED