Akramzada Group of Companies is a diversified conglomerate with a strong presence across various industries, delivering exceptional services to its clients and stakeholders. With deep roots in Afghanistan, the group has established itself as a prominent regional enterprise, strategically expanding its footprint across Asia and the Middle East. Its diverse portfolio spans multiple sectors, reflecting a commitment to innovation, quality, and growth. As a progressive organization, Akramzada Group of Companies upholds the principles of equity and inclusivity. It is an equal-opportunity employer that ensures a fair and unbiased workplace for all employees and applicants. The group strictly prohibits discrimination on the grounds of race, color, gender, gender identity, religion, creed, citizenship, national origin, age, veteran status, or disabilities unrelated to job performance. This dedication to diversity and inclusion underscores the company’s mission to foster a collaborative and respectful working environment, empowering individuals to contribute meaningfully to its ongoing success.

The Western Union Cashier is responsible for processing inbound and outbound money transfers, verifying customer identities, maintaining accurate transaction records, and ensuring transparency and efficiency in daily financial operations. The successful Western Union Cashier will demonstrate integrity, attention to detail, strong customer service skills, and the ability to comply with regulatory and operational requirements.

The Western Union Cashier is also responsible for providing effective daily transaction services within the branch to ensure compliance with company and Western Union policies and regulations. He is also responsible for:

1. Processing Western Union money transfer transactions accurately and efficiently in accordance with company and Western Union procedures.
2. Verifying customer identity and ensuring full compliance with Know Your Customer (KYC), Anti-Money Laundering (AML), and Counter-Terrorism Financing (CTF) regulations.
3. Maintaining accurate transaction records and ensuring proper documentation for all transfers.
4. Ensuring transparency, accountability, and security in all cash handling and financial transactions.
5. Providing excellent customer service and responding professionally to customer inquiries and complaints.
6. Managing daily cash balances, conducting cash reconciliations, and reporting discrepancies immediately.
7. Safeguarding company funds, assets, and confidential customer information.
8. Preparing daily, weekly, and monthly transaction reports and submitting them to branch management and the head office.
9. Ensuring compliance with company policies, Western Union operational standards, and internal audit requirements.
10. Coordinating with supervisors, compliance officers, and IT support when required to resolve operational issues.
11. Identifying suspicious or fraudulent transactions and reporting them according to company and regulatory procedures.
12. Participating in training programs, workshops, and meetings to enhance professional skills and service quality.
13. Supporting branch operational activities when required to ensure smooth business operations.
14. Performing any other duties as assigned in accordance with company policies, Western Union guidelines, and organizational objectives.

1. Educational Background:
   • Bachelor’s degree in Business Administration, Finance, Management, or a related field.
2. Experience:
   • At least 3 years of relevant experience working in a financial institution 
3. Skills and Competencies:
   • Proficiency in English (both written and spoken).
   • Proficiency in Dari (both written and spoken).
   • Proficiency in Pashto (both written and spoken).
   • Strong knowledge of computers and financial service systems.
   • Excellent communication, leadership, and problem-solving skills.
4. Residency:
   • Must be a local resident of the province where the candidate is applying.
5. Other Attributes:
   • Ability to work independently and make sound decisions under pressure.

To apply for this position, please carefully follow the steps outlined below:

1. Apply through the Google Form Link:
   • Click on the following link to access the application form: https://docs.google.com/forms/d/e/1FAIpQLSfTvMmzWUvpCLT6P5qKfReOHz_bgoY_-lTtc1AVtvICHK_vig/viewform?usp=dialog
   • Complete all required fields in the form accurately. Ensure that your contact details, educational background, and experience are provided in full.
2. Upload Your CV:
   • Prepare your CV as a PDF file before uploading.
   • Name your CV file using your full name; Ex: (Name CV.pdf).