Quality Management Officer (QMO)

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About MATC:

The MATC is a UN Mine Action Service (UNMAS) supported project and plays a pivotal role in supporting the coordination of humanitarian mine action efforts. MATC provides vital technical support in areas such as Quality Management, Operations Coordination, Information Management, Planning and Priority setting, Gender & Diversity Inclusion, as well as Explosive Ordnance Risk Education (EORE) and Victim Assistance (VA) services to the Mine Action Programme of Afghanistan (MAPA) and Directorate of Mine Action Coordination (DMAC).

Role objectives:

Quality Management Officers play a crucial role in supporting humanitarian mine action activities within their designated region. Their responsibilities include quality assuring and quality controlling of the work of Implementing Partners (IPs) and providing technical support to IPs and the Directorate of Mine Action Coordination (DMAC) on the coordination, planning, implementation, and quality management of mine action activities at the regional level.

QMOs work directly under the supervision of the QM Manager and will collaborate with other departments within the Mine Action Technical Coordination as needed, depending on the relevance of their functions.

Under this recruitment, the MATC is seeking to hire one QMO to be deployed across Afghanistan (the duty station of this position will change depending on the operational needs). The recruitment will also be used to establish a roster/pool of experts of QMOs to be recruited rapidly in case operational needs require it and additional funds are obtained.

Key Responsibilities:

The responsibilities of the QM Officer include but are not limited to:

• Assist the QM Manager in the planning and implementation of quality management activities of humanitarian mine action projects in Afghanistan.
• Prepare the regional monthly Quality Assurance (QA) and Quality Control (QC) plan based on the set procedure and the instructions of the QM Manager.
• Verify that mine action activities are conducted in accordance with national mine action standards, SOPs, project proposal and work plans by conducting QA monitoring field visits on mine action projects and teams in the region, identify operational issues, provide recommendations for improvement and monitor the implementation of recommendations.
• Conduct QC inspections on cleared land and raise any identified issues along with recommendations for resolution.
• Ensure that the resources of humanitarian implementing partners (IPs) are utilized effectively and efficiently.
• Review and verify IPs' monthly progress and field reports (including land release, Explosive Ordnance Risk Education (EORE), and Victim Assistance (VA)) and send them to relevant departments for further processing.
• Conduct regional level operations meetings as needed.
• Conduct pre plan and confirmation assessment on recorded and newly reported hazards to ensure their validity and accessibility.
• Track the IPs mine action projects productivity/progress against the plan and using IMSMA analysis tools.
• Provide reports on mine action operations to the MATC and other stakeholders as requested.
• Investigate demining accidents and incidents.
• Coordinate with IPS to ensure mine action requests are responded to in a timely manner.
• Verify IPs field mine action documents are maintained properly.
• Provide technical recommendations/suggestions to the QM Manager and MATC departments in accordance with the observations made during the QA/QC process.
• Ensure the completed tasks belonging to the specific projects are properly handed over to the end users and the required procedures are met.
• Ensure that civilian casualty records  are properly collected, maintained and any required mine action response is provided by IP to the community where the accident occurred.
• Conduct regular analysis of External and internal QA/QC output, using the IMSMA data.
• Develop case studies (success stories) promoting the vital role of the MATC in the implementation of the program, quarterly.
• Conduct Community Impact Evaluations as requested
• Carry out any additional tasks as requested by the QM Manager

Qualifications required

Essential- High School Certificate

Desirable- Bachelors degree, Masters degree

Years’ experience- At least 5 years of proven experience in mine action, including quality management experience.

Languages- 

• English: Intermediate proficiency in speaking, reading, and writing.
• Pashto and Dari: Full fluency in speaking, reading, and writing.

Other qualifications

• EOD Level 3 Qualification
• Thorough knowledge of all mine action assets, including survey, manual demining, mechanical operations, EOD, IM, EORE and VA
• Thorough knowledge of AMAS and mine action SOPs

The applicant must be proficient in Microsoft Office packages (Excel, Word, PowerPoint) and possess cross-functional team management, business writing, communication, and presentation skills.

• IMSMA Knowledge/Certificate

Project Management Knowledge/Certificate

• Note: When applying, please rename your CV with your full name (e.g., Ali Ahmad). Otherwise, the system will not accept your CV.
• Click on the link below and then click on ‘Register and Apply’ if you are not already registered with CTG.
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