QA & IT Officer

Nation Security Services (NSS) is one of the few National security companies in Afghanistan with the ability to run any type of security contracts. This is due to its long established links to Afghan and International professionals with extensive experience in hostile security environments, administration and project management. Our experience enables us to provide well-trained, professional security personnel capable of performing in all fields of the security industry. We also have the added advantage of having security and medical advice teams consisting of international consultants and operational management mentors, who have a vast experience in security management worldwide. Our services are tailored to the requirements and demands of our clients

Quality Assurance:

Key Accountabilities:  

• Ensure client satisfaction through 24/7 communication, address complaints/ problems and ensure contractual requirements & standards                                                                                                                
• Ensure implementation of PSC1/ISO 18788/9001:2015 standards across all  projects
• Maintain data base of all company documents samples
• Ensure all staff are trained in accordance with and are aware of PSC1/ ISO standards, policies and procedures…
• Conduct daily, quarterly, biannual and annual internal audits to monitor implementation of PSC1/ISO
• Conduct on-going training of management or staff to update staff on PSC1 / ISO requirements and updates
• Assist in creating PSC1/ ISO systems and procedures
• Daily/ Weekly/ Monthly liaison with consulting PSC1/ ISO auditor (in English)
• Present company policies & procedures in relation to PSC1/ ISO to an international audit panel(in person)
• Any other duties and responsibilities as assigned by line manager

IT:

Key Accountabilities: 

• IT Officer is responsible for the full management of the information technology and computer systems network of NSS Company
• IT officer is responsible to plan, organize, control and evaluate IT data operations
• IT Officer is responsible to design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems are adhered to
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• The file server should be managed and controlled under the supervision and management of IT Officer
• Backups of the data of the company in the server system or in the secured hard disk system weekly or monthly
• To change, edit or disable the email user account as per company policy in case on employee is terminated, moved to other position or leaves the job
• To maintain NSS company website more secure by providing the SSL digital certificates
• To assist in rebranding the websites professionally to grab the client attention
• Quality of internet should be supervised under the management of IT Officer
• Develop and maintain IT policy
• Monitor firewall and Cyber security of all projects and company HQ’s
• Develop overall standard for hardware and conduct training to employees on all new software’s and hardware.
• Any other tasks assigned by line manager 

          Educational Qualification:

• Bachelor’s degree in Quality Management, Computer Science, Information Technology, or a closely related field.
• Formal training or certification in Quality Management Systems or auditing practices is highly desirable.
• Relevant IT certifications in system administration, networking, or IT service management are an advantage.
• Postgraduate qualification in a relevant discipline is considered an asset.

        Professional Experience:

•  Minimum five (5) years of relevant professional experience in Quality Assurance and Information Technology functions.
• Proven exposure to organizational compliance processes, document control, and participation in internal or external audits.
• Practical experience to troubleshoot IT-related issues, users, and basic system testing.

        Technical Knowledge:

• Sound understanding of Quality Management Systems, compliance monitoring, and audit preparation.
• Familiarity with documentation control, corrective action follow-up, and process improvement practices.
• Ability to troubleshoot IT-related issues and maintain reliable system support.

      Skills & Personal Competencies:

• Strong analytical and problem-solving abilities.
• Effective written and verbal communication skills.
• Advanced proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).
• Advanced command of spoken and written English.
• High level of integrity and responsibility.
• Ability to work independently and maintain professional coordination with departments.
• Commitment to professionalism and continuous learning.

Submission Guideline:

Submission Email

Interested and qualified candidates should send their cover letter with updated CV (cv + docs in 1x PDF) to NSS HR department – hrmngr@nss.af.

NSS HR department should receive applications by close of business 22 May 2026 (before 4:00 PM). Applicants should clearly indicate the vacancy number and job title in the email subject line otherwise, their applications will not be considered.

Only shortlisted candidates will be contacted for the interview

IMPORTANT NOTES

1. Applications will be reviewed thoroughly and only those candidates will be contacted for interviews whose qualifications meet the requirement of the job. 
2. Short listed candidates are normally contacted within a week after the deadline for applications.
3. Applicants should have at least three references of the company management where previously worked.
4. All documents/Certificates should be attached to the CV(cv + docs in 1x PDF)