PSS Provider

General Conditions of Employment

PU-AMI is a humanitarian organization committed to safeguarding and protecting individuals affected by our activities and to ensuring a safe and respectful environment for all staff and beneficiaries. Adherence to the ethical framework (including sexual exploitation, abuse, and harassment (PSEAH), child safeguarding, fraud, corruption, and other forms of misconduct) is a fundamental requirement for all roles. All selected candidates must sign the Code of Conduct, complete all mandatory training and demonstrate a clear understanding of, and commitment to, PU-AMI’s ethical framework and safeguarding policies, including their responsibilities to prevent, report, and respond to concerns in accordance with the established reporting and referral procedures, and to uphold accountability to affected populations.

As part of PU-AMI's commitment to safe recruitment, all candidates will be subject to appropriate screening procedures, which may include reference checks, verification of employment history, and disclosure of any past misconduct related to safeguarding, PSEAH, or other serious violations.

PU-AMI considers the diversity of race, beliefs, languages, gender, background, and status within its human resources as a key asset to its humanitarian work and is fully committed to upholding the principle of non-discrimination throughout its recruitment processes.

Please note that PU-AMI will under no circumstances request any financial contribution for administrative fees related to recruitment. Any such request should be considered fraudulent and disregarded.
The employee shall abide by this job description, his/her employment contract, and the PU-AMI Afghanistan National Staff Regulations, including their annexes and attachments, as well as any rules, regulations, and internal policies that may be adopted by PU-AMI Afghanistan.

د استخدام عمومي شرایط
کارمند باید د دې دندې د تشریح، د خپلې کاري قرارداد، او د (PU-AMI) د بشري منابعو د تګلارې له ضمیمو او اړوندو اسنادو سره سم، همدارنګه د هغو ټولو اصولو، مقرراتو او داخلي تګلارو پر بنسټ چې د (PU-AMI) له‌خوا منل کېږي، عمل وکړي.

Work Relationship

Responsibilities and particular assignments

General  summary of responsibilities

The main duties of the PSS provider include conducting group and individual psycho-social support, psychological first aid, stress management, and relaxation activities to promote mental well-being for survivors of war trauma, torture, gender-based violence (GBV), and natural disasters. They also provide psycho-social support to pregnant and lactating mothers, caregivers of malnourished children, and individuals with psychological distress and psychosocial disabilities within the cultural context. This involves offering awareness, psychoeducation, and individual consultations based on screening and admission criteria. The PSS provider follows program guidelines for admitting and discharging beneficiaries from PSS interventions, shares activity data with supervisors and database officers, and engages in sensitization, problem-solving, and mediation with community groups and leaders on mental well-being issues related to war, economic crises, trauma, and GBV. Additionally, collaborate with other sectors for integrated service delivery, and assist in organizing workshops and training sessions for community health workers and stakeholders to enhance MHPSS services. 

Objective 1: Psycho-Social Support Responsibilities:

·       Sensitize, problem-solve, dialogue, and mediate with the wider population on issues related to war, economic crises, torture, trauma, and GBV.

·       Conduct community awareness sessions on psychological distress and available mechanisms of psychosocial support.

·       Provide group and individual psychosocial support to mothers and caregivers of malnourished children at the health facility, and TFU level.

·       Refer patients to specialized services as per area-wise service mapping when necessary.

·       Promote individual and familial self-sufficiency and resilience.

·       Preserve beneficiaries' safety, confidentiality, and independence.

·       Follow PU-AMI Code of Conduct, humanitarian and IASC MHPSS principles while delivering PSS services to wider groups of communities in crises. 

·       Ensure safety, dignity, and confidentiality across project activities for the beneficiaries and other actors being served by the program.

·       Priorities appropriate selection of beneficiaries following project guidelines and promote and protect mental health and psychological well-being of all concerned.

·       Report project-specific challenges and difficulties timely and amicably to project supervisors, and find mutual solutions in the larger interest of the project.

·       Attend project team meetings, progress review sessions, supervision sessions, and orientation and refresher trainings as planned by the project team. 

Objective 2: Data Collection and Reporting:

·       Conduct screening and assessment of psychological distress among beneficiaries.

·       Utilize PU-AMI data collection tools proficiently to collect, screen, and assess data accurately and submit reports in a timely manner.

·       Collaborate closely with PSS Supervisor and database staff to ensure quality reporting.

·       Perform data entry of collected information from the field/health facility level.

·       Craft individualized progress reports to share relevant data with stakeholders.

·       Fill necessary documents to ensure quality reporting.

·       Provide monthly-based reporting and ensure confidentiality in data protection.

·       Ensure provision of ad-hoc base reports for some specific issues such as security, challenges against the work progress and so on.

·       Maintain project data and beneficiary information confidential and keep the data-records in locked cabinets at the respective work-stations.

·       Discuss data related challenges and difficulties (including project activities) with Project Supervisor and PSS Supervisor during their field visits and/or supervision sessions and find amicable solutions in consultation with MHPSS Coordinator. 

Objective 3: Working Environment and Coordination:

·       Provide psycho-social support and psychological first aid to survivors who have experienced war trauma, torture, gender-based violence (GBV), and natural disasters.

·       Work closely with the health facility staff to ensure internal referral.

·       Follow the instructions of the director and PSS supervisor for on-the-job training.

·       Attend timely stimulation sessions. 

Objective 4: Professional Development and Self-Care:

·       Engage in self-care practices through supervision, debriefings, on-the-job training, and shared sessions.

·       Attend all PSS/PFA-related trainings facilitated by PU-AMI.

·       Participate in weekly MHPSS supervision/on-the-job training meetings.

·       Follow up on MHPSS cases as needed and develop action plans for beneficiaries' progress. 

Objective 5: Accountability:

·       Provide awareness raising on feedback and complaints mechanisms and channels available to every patients/beneficiary;

·       Timely inform line managers on channels unavailability or damage at HFs level (IEC material, speakers, etc.);

·       Adhere to PU-AMI organizational policies (incl. CoC, Child protection policy, anti-fraud and anti-corruption policy, PSEA policy) and report any policy violations, suspicions, or allegations through the whistle-blower mechanism. 

Additional Responsibilities:

·       Assist with any other related activities as required by the expatriate MHPSS Coordinator or Deputy MHPSS Coordinator.

·       Undertake any official tasks assigned by the managers of MHPSS departments and other relevant program departments to improve project activities.

Accountability 

Activities/main duties:

ð   In coordination with MEAL team, ensure that feedback channels are available and accessible to project’s participants

ð  Coordinate timely, complete and accurate response to complaints as per Program Manager instruction

ð  Contribute to technical and programmatic solutions, and to integration of feedback into programming (adaptive management)

ð  Actively participate in Monthly Accountability Meetings

ð Adhere to PU-AMI organizational policies (incl. CoC, Child protection policy, anti-fraud and anti-corruption policy, PSEA policy) and report any policy violations, suspicions, or allegations through the whistle-blower mechanism

Qualification/ Requirements تحصیلات و شرایط لازمه 

Education Background:

• Primary / or Higer Health Program certificate / diploma in Nursing, Midwifery, or other similar health education,
• Minimum two (2) years of experience providing PSS Group and Individual support session, or therapy to individuals, and groups, with complex trauma histories,
• Bachelor's degree in Psychology, or Certified diploma in Psychosocial Counseling by MoPH is an assist;
• Local residency of Paktika province will be an assist.
• Familiarity with the local context, language, culture, and stakeholders is essential; individuals from the relevant province will be preferred.
• Ability to speak, read, and write in local languages is preferred, especially Pashto and Dari.
• Ability to travel independently across project sites and locations within and between provinces.

·       Ability to work committedly for humanitarian causes and principles. 

Work Experience:

ð  At least 2 years’ experience working with NGO on similar

position.

Knowledge and skills:

·       Interest in working in the humanitarian sector and a good understanding of humanitarian principles

·       Observation, active listening, and analysis skills

·       Strong interpersonal skills and ability to interact with diverse people

·       Strong organization skills and attention to detail

·       Good communication and reporting skills

·       Very good team spirit! Ability to work within a team.

·       Willingness to improve own knowledge and skills by actively participating in any training sessions and capacity-building activities and willingness to share experience and build capacities of a team.

·       Willingness to look beyond his/her job description and cooperate with all departments

·       Ability to deal with stress and tight deadlines

·       Experience/training in MHPSS will be an asset

·       Experience working in the South East region 

Languages:

·       Fluency in written and spoken Pashto, Dari and English is an asset

·       Computer skills:  knowledge of MS Office software (including Word, Excel, PowerPoint and Outlook) will be an asset

Dear candidates,     

To apply for this vacancy, please use the following link provided below:

https://forms.cloud.microsoft/e/Zyin3WPqKy   

If the link does not work by clicking on it, please copy and paste the link in the browser address bar.

While applying, if you face any technical issues, please send only a message to the WhatsApp number below: 0093708265988  

Make sure to press submit at the end of the application.  

Please note:  

• You are allowed to apply only before the closing date  
• Only the candidates who meet the mandatory qualifications/requirements will be considered for the long list.  
• A maximum of 15 best candidates from the ones who meet the mandatory qualifications/requirements (longlist) will be invited for a technical test (shortlist)  
• If you are not invited for a technical test within a month period, please consider that your application was not considered for this vacancy.
• Validated copies of academic certificates/diplomas will be requested only if called for an interview.   

Kind regards,

The PU-AMI HR Team