Receptionist

Momin Hospital is a trusted healthcare provider based in Kabul, Afghanistan, dedicated to delivering high-quality medical services to the community.

With a team of experienced specialists and professional medical staff, the hospital is committed to providing compassionate care, accurate diagnosis, and advanced treatment solutions.

Our mission is to improve the health and well-being of our patients through modern medical practices, ethical standards, and patient-centered services.

The Receptionist is responsible for managing front desk operations and serving as the first point of contact for patients and visitors. The role includes handling patient registration, scheduling, and inquiries, as well as managing billing and cash collection processes with accuracy and accountability.

Qualifications & Requirements

• High school diploma or equivalent required
• Diploma or certification in administration, accounting, or a related field preferred
• Minimum 2-3 years of experience in a receptionist or cashier role, preferably in a hospital or clinic.
• Basic knowledge of billing systems and cash handling procedures

Key Responsibilities

• Greet and assist patients and visitors in a professional and courteous manner
• Manage patient registration, appointments, and front desk inquiries
• Maintain accurate patient records and data entry
• Answer and direct phone calls to appropriate departments
• Coordinate with medical and administrative staff to ensure smooth patient flow
• Collect consultation fees, diagnostic charges, and other payments from patients
• Issue receipts and maintain accurate records of all financial transactions
• Handle cash, card, and digital payments securely
• Reconcile daily cash collections and prepare end-of-day reports
• Maintain billing registers and proper financial documentation
• Coordinate with the accounts department on financial matters and discrepancies
• Ensure compliance with hospital financial and administrative policies
• Safeguard cash and report discrepancies immediately
• May require shift duties, including weekends and holidays
  
  

Skills & Competencies

• Strong communication and interpersonal skills
• Basic computer proficiency (MS Office and billing systems)
• Good numerical skills and attention to detail
• High level of honesty, integrity, and responsibility
• Ability to multitask in a fast-paced environment

interested and qualified candidates are requested to submit their applications by completing the online application form through the link below:
Only applications submitted through the Google Form will be considered. Shortlisted candidates will be contacted for further assessment.
Application Form Link: https://forms.gle/qpU6ncBtXDMZAQ8K7