1. Key Responsibilities
1.1 Project-Specific Responsibilities
Ø Prepare and implement a project communication, visibility, advocacy, and outreach plan for Kabul and Balkh, including audience profiles, key messages, channels, approvals, risk controls, and a content calendar.
Ø Lead communication support for waste and plastic-reduction campaigns, rainwater harvesting, climate-risk mapping, community micro-projects, tree planting, women’s bio-briquette activities, youth innovations, university collaboration, and ALCOY.
Ø Coordinate professional outreach with relevant line ministries, local authorities, schools, universities, communities, youth and women’s networks, civil society, media, and other stakeholders.
Ø Produce accurate multilingual content, social-media materials, press notes, event materials, stories of change, photographs, videos, presentations, and donor-visibility products with documented informed consent.
Ø Track reach, participation, engagement, feedback, media coverage, and digital analytics; use evidence to refine outreach and report results.
Ø Apply safeguarding, data-protection, copyright, branding, approval, conflict-sensitivity, and reputational-risk controls to all public content.
1.2 Functional Responsibilities
Ø Develop and implement project and organizational communication and outreach plans aligned with SWOE’s mission, target audiences, donor visibility conditions, and approved messaging.
Ø Produce high-quality content for reports, websites, social media, newsletters, press materials, campaigns, presentations, and knowledge products in appropriate languages and formats.
Ø Plan and facilitate environmental awareness campaigns, community outreach, youth engagement, consultations, media events, and public-information activities.
Ø Collect human-interest stories, quotations, photographs, video, and other evidence only with informed consent and with special safeguards for children, survivors, and at-risk individuals.
Ø Maintain consistent organizational identity, editorial quality, factual accuracy, accessible language, copyright compliance, and correct donor/partner acknowledgement.
Ø Build and maintain constructive relationships with media, civil society, youth networks, educational institutions, communities, and relevant public-information counterparts.
Ø Monitor media and digital engagement, analyze audience reach and feedback, and use findings to improve communication strategies and counter harmful misinformation through verified, non-partisan content.
Ø Support crisis and risk communication under authorized protocols; refer sensitive, political, security, safeguarding, or reputational matters to senior management before publication.
Ø Maintain an organized, consent-based archive of communication assets, media contacts, approvals, publications, and outreach evidence.
Ø Train staff and volunteers on key messages, communication protocols, responsible storytelling, digital safety, and public representation of SWOE.
1.3 Coordination, Reporting and Learning
Ø Maintain effective working relationships with relevant internal functions and authorize external stakeholders.
Ø Provide accurate and timely inputs to monthly, quarterly, annual, donor, management, and ad hoc reports as relevant to the position.
Ø Document implementation challenges, corrective actions, good practices, lessons learned, and recommendations for adaptive management and future programming.
Ø Participate in planning, review, coordination, and learning meetings and follow through on assigned actions.
1.4 Safety, Security, Gender, Inclusion and Safeguarding
Ø Comply with SWOE safety and security procedures and contribute actively to individual and team duty of care.
Ø Integrate gender equality, youth participation, disability inclusion, cultural sensitivity, conflict sensitivity, and do-no-harm principles into assigned work.
Ø Uphold the code of conduct and zero tolerance for sexual exploitation, abuse and harassment, child abuse, discrimination, retaliation, fraud, corruption, and conflicts of interest.
Ø Protect confidential and personal information; obtain informed consent; and immediately report safeguarding, security, fraud, or serious environmental and social concerns through authorized channels.
2. Key Working Relationships
Internal: Project Manager / Executive Director; project team; MEAL/accountability; finance and administration; human resources; safeguarding/security focal points; and senior management. External: relevant line ministries and local authorities, communities, schools, universities, youth and women’s groups, civil society, suppliers/service providers, media, donors, and partners, as appropriate to the role and delegated authority.
3. Qualifications and Experience
Ø Bachelor’s degree in communications, journalism, public relations, social sciences, development studies, environmental communication, or a related field.
Ø At least three years of relevant experience in communications, outreach, campaigns, media, advocacy, or community engagement.
Ø Demonstrated ability to write and edit professional content and manage digital communication platforms.
Ø Basic photography, video, graphic design, or content-production skills are an advantage.
Ø Excellent Dari and/or Pashto and strong English writing and speaking skills.
4. Required Competencies
Ø Strategic and audience-centered communication
Ø Professional writing and editing
Ø Ethical storytelling and informed consent
Ø Public engagement and facilitation
Ø Digital literacy and analytics
Ø Creativity, judgement, and reputational awareness
Ø Proven ability to analyze problems, identify practical solutions, and work effectively under changing field conditions.
Ø Proficiency in Microsoft Office and relevant projects, financial, HR, communication, or data-management systems.
5. Languages
Professional proficiency in written and spoken Dari and/or Pashto is required. Working proficiency in English is required for positions involving donor reporting, technical documentation, external communication, finance, HR, or project management. Fluency in all three languages is a strong advantage.
