1. Work to be performed
Output 1: Inception and application design
· Inception report with workplan, stakeholder consultations findings, functional and technical requirements, multilingual approach, content structure, and proposed application architecture.
· Approved user interface/user experience prototype and navigation structure for English, Dari, and Pashto.
Deliverables
Deliverable 1.1
Inception Report, including:
o Detailed workplan and implementation schedule.
o Stakeholder consultation findings.
o Functional and technical requirements.
o Proposed multilingual approach for English, Dari, and Pashto.
o Structure and organization of NCD clinical content.
o Proposed application architecture and technical solution
Deliverable 1.2
User Interface/User Experience Design Package, including:
o Application wireframes and screen designs.
o User journey and navigation structure.
o Search and content access pathways.
o Multilingual interface design for English, Dari, and Pashto
Output 2: Development and testing of the multilingual mobile application
o Functional mobile application providing access to approved NCD clinical guidelines, treatment protocols, algorithms, referral information, and related tools.
o Core features to include multilingual content, search, offline access where feasible, version control, and basic content management arrangements.
o Testing and quality assurance report covering functionality, usability, language display, security/privacy safeguards, and performance.
Deliverables 2
Deliverable 2.1: Functional Multilingual Mobile Application, providing access to:
o Approved NCD clinical guidelines.
o Treatment protocols and clinical algorithms.
o Referral information and related clinical tools.
o English, Dari, and Pashto content.
Deliverable 2.2: Integrated Core Application Features, including, where technically feasible:
o Multilingual content display.
o Search and navigation functions.
o Offline access to selected content.
o Version control and content update arrangements.
Deliverable 2.2: Testing and Quality Assurance Report, covering:
o Functional and technical testing.
o Usability and user experience testing.
o English, Dari, and Pashto language display.
o Basic security and privacy safeguards.
· Acceptance criteria: The application is functional, key features have been tested, and major identified defects have been addressed to the satisfaction of WHO.
Output 3: Deployment, documentation, and handover
· Deployment of the application in the agreed environment and demonstration to WHO/MoPH stakeholders.
· User and administrator guidance, technical documentation, source code/configuration handover, and recommendations for maintenance and future updates.
· Completion report summarizing activities, achievements, challenges, lessons learned, and outstanding actions.
· Deliverables:
Deliverable 3.1: Deployed Mobile Application, including:
o Deployment in the agreed technical environment.
o Demonstration of the application to WHO/MoPH stakeholders.
o Final confirmation that the agreed core functions are operational.
Deliverable 3.2: Documentation and Handover Package, including:
o User guide for health workers and other users.
o Administrator/content management guide.
o Technical and system documentation.
o Source code, configuration files, and relevant technical assets.
o Recommendations for maintenance, hosting, content updating, and future improvements.
Deliverable 3.3: Final Consultancy Completion Report, including:
o Summary of activities completed.
o Output and deliverables achieved.
o Challenges and mitigation measures.
o Recommendations for sustainability and scale-up.
· Acceptance criteria: The application is deployed and demonstrated, the required documentation and technical assets are handed over, and the final report is approved by WHO.
2. Technical Supervision
The selected Consultant will work on the supervision of:
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Responsible Officer:
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Public Health Officer and Head of NCD, MHPSS, and Drug Demand Reduction, WHE
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Manager:
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WHE Team Lead, Afghanistan
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3. Specific requirements
Qualifications required:
· Advanced university degree in computer science, software engineering, information systems, digital health, health informatics or a related field.
Experience required:
· 2 to 5 years demonstrated expertise in mobile application development, digital health, health information systems, user-experience design or multilingual digital solutions Relevant experience in digital health, health information systems or clinical decision-support solutions.
· Experience with multilingual applications, including right-to-left languages such as Dari and Pashto, is highly desirable.
· Experience in offline-capable applications, content-management systems, version control, cybersecurity, usability testing and technical documentation.
· Experience working with health-sector stakeholders and clinical experts is desirable.
Skills / Technical skills and knowledge:
· Mobile application architecture and cross-platform development.
· Android development and, if included in scope, iOS development.
· Backend, database, API, hosting/cloud, synchronization and backup technologies.
· Secure data storage, secure communications, authentication, authorization, encryption, access controls and cybersecurity risk mitigation.
· User-centered design, wireframing, prototyping, usability testing and bug tracking.
· Management and presentation of clinical content, references, source attribution and version control.
· Ability to work with WHO PEN, HEARTS and approved national/programm NCD guidelines without altering clinical recommendations.
· Strong documentation, communication, coordination and knowledge-transfer skills
- Language requirements:
· English: Expert level in reading and writing; strong spoken communication.
· Dari: Ability to support or coordinate accurate localization and clinical content review.
· Pashto: Ability to support or coordinate accurate localization and clinical content review.
4. Travel
No Travel is out of Kabul province is required for the subject consultant
