Medical Activity Manager

Over the past few years, Afghanistan has witnessed a relative improvement in security and stability across much of the country. This has allowed humanitarian actors like INTERSOS to maintain uninterrupted access and expand services in areas that were previously hard to reach. Despite this progress, the humanitarian situation remains critical, with millions of Afghans continuing to face acute vulnerabilities due to prolonged economic hardship, natural disasters, and limited access to essential services.

In 2025, more than half of the population is in need of humanitarian assistance, with food insecurity, child malnutrition, and displacement remaining key concerns. Natural disasters, such as floods and recent earthquakes, have further compounded the needs of already struggling communities.

INTERSOS continues to operate through a community-based approach with field bases in Kabul, Kandahar, and Zabul, delivering primary healthcare, nutrition, and protection services with a focus on women, children, and persons with disabilities. The organization enjoys strong community acceptance and collaborates closely with relevant national authorities, including maintaining the full participation of female staff in all activities.

While the operational environment is largely stable and conducive, funding shortfalls and systemic barriers such as restrictions on financial flows and administrative bottlenecks continue to impact the scope and scale of humanitarian response. Sustained support is crucial to ensure the continuity of life-saving services and to address the urgent needs of Afghanistan’s most vulnerable populations

Define, coordinate, and monitor medical activities of the project under his responsibility according to INTERSOS protocols, standards and procedures in order to ensure the delivery of quality medical care for patients and their local communities as well as to improve the health conditions of the target population of the project.

●       Coordinate, assess, and supervise the proper functioning of medical activities, ensuring adherence to INTERSOS protocols, standards, and procedures.

●       Oversee the efficient implementation of medical activities, ensuring proper compilation and analysis of medical data regarding patients' health conditions.

●       Coordinate with the TMM, PM, and HR to plan, recruit, train, evaluate performance, and manage the staff under his/her responsibility.

●       Participate in defining the annual project planning and budget and monitor the achievement of medical objectives, reporting any issues to the technical referent.

●       Contribute to monthly, quarterly, interim, and final reports in line with INTERSOS guidelines.

●       Participate in exploratory missions and situation assessments to define medical operational priorities.

●       Coach, train, and monitor the medical team to ensure the quality of care provided to patients.

●       Develop and facilitate the circulation of internal communication to enhance team capabilities and operational efficiency.

●       Coordinate and monitor the daily work plan of the team, including handling absences, vacations, and leave tracking.

●       Ensure all administrative procedures related to patient follow-up (e.g., card filling, registers, discharges, transfers) are correctly applied according to INTERSOS policies.

●       Examine and inspect the efficacy of these procedures, making improvements as needed.

●       Prepare and manage medical orders for the activities under his/her responsibility, including identifying non-medical support needs (materials, infrastructure, transport, etc.).

●       Ensure efficient pharmacy management, rational drug use, and proper supervision of medical devices, while anticipating future needs.

●       Facilitate smooth communication within the medical team and across other sectors and departments.

●       Cooperate with TMM and ensure regular exchange with other NGOs, Hospital representatives, DOPH representatives, and local medical actors.

●       Organize and participate in interdepartmental meetings to ensure seamless collaboration across activities.

●       Contribute to the development of action plans with TMM and technical referents in SRH, nutrition, and mental health.

●       Perform any additional related tasks assigned by the supervisor to support the projects’ objectives.

Education

·       Advanced university degree in medicine or other paramedical studies

Professional experience

·       Minimum 2 year’s relevant work experience in the humanitarian sector especially in fragile and unstable environments

Professional requirements

·       Essential computer literacy (word, excel and internet)

·       Demonstrate experience with different donors’ compliance and reporting.

Personal requirements

·       Leadership, people management and development

·       Teamwork and cooperation

·       Strategic vision

·       Service orientation

·       Understanding of humanitarian operations principles, standards and best practices

Commitment to INTERSOS principles

Languages 

·       Fluency in spoken and written English is mandatory.

·       Fluency in Dari and Pasto is desirable