AAP Intern

Organization Background:

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through healthcare training and relief and development programs. 

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and healthcare to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergencies, International Medical Corps rehabilitates devastated healthcare systems and helps bring them back to self-reliance.

To learn more about our mission, visit www.internationalmedicalcorps.orghttps://internationalmedicalcorps.org/who-we-are

Job Purpose:

Provide the intern with practical learning and hands-on experience in Accountability to Affected Populations (AAP) and Community-Based Feedback and Response Mechanism (CBFRM) activities. The intern will support the AAP team in collecting, documenting, categorizing, and following up on community feedback and complaints, as well as supporting community engagement, awareness, monitoring, and reporting activities under appropriate supervision and guidance.

Main Duties and Responsibilities:

·        Gain practical knowledge and experience in AAP, CBFRM tools, procedures, reporting, and community engagement through coaching, mentoring, observation, and supervised learning activities.

·        Develop an understanding of community feedback, complaints, questions, requests, and suggestions and learn how these are collected and recorded through approved feedback channels.

·        Gain practical experience in understanding and updating AAP/CBFRM feedback trackers through supervised learning.

·        Develop knowledge of the procedures for reviewing and following up on pending and open feedback cases with relevant staff and departments.

·        Learn how community feedback is categorized according to established CBFRM categories and procedures.

·        Gain experience in preparing basic feedback summaries, tables, and analysis for internal reporting and monitoring purposes.

·        Develop an understanding of how information about available feedback, complaint, and communication channels is communicated to beneficiaries and communities.

·        Gain knowledge of AAP/CBFRM communication and awareness materials, including posters, leaflets, information cards, and other Information, Education and Communication (IEC) materials, and learn about their use in community engagement.

·        Gain practical exposure to help desks, community consultations, awareness sessions, focus group discussions (FGDs), and other community engagement activities through observation and supervised participation.

·        Gain field-level exposure to AAP/CBFRM monitoring visits and community-level activities related to accountability and feedback mechanisms.

·        Gain practical experience in translating simple AAP/CBFRM-related materials and communications between English, Dari, and Pashto through supervised learning and coaching.

·        Develop knowledge of the documentation and filing procedures for AAP/CBFRM-related records and materials and learn how such information is organized and accessed by authorized staff.

·        Develop an understanding of the importance of confidentiality when handling community feedback, complaints, personal information, and other sensitive beneficiary information.

·        Learn the appropriate procedures for identifying and referring sensitive, safeguarding, Prevention of Sexual Exploitation and Abuse (PSEA), protection, and other high-risk complaints to designated responsible staff.

·        Develop knowledge of organizational policies, procedures, safeguarding standards, data protection, and confidentiality requirements.

·        Participate in relevant AAP/CBFRM trainings, orientations, coaching, mentoring, and learning sessions to strengthen knowledge and practical skills.

Develop an understanding of AAP-related processes and contribute to personal learning and professional development through supervised internship assignments.

Organizational Responsibilities:

Policy Adherence

·        Adhere to the Code of Conduct, maintain humanitarian principles and respect international humanitarian law.

Prevention of Sexual Exploitation and Abuse:

·        Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance and Ethics:

·        Promotes and encourages a culture of compliance and ethics throughout the International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity

Safeguarding

It is all staff’s shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly crisis-affected and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children and adults at risk; and any form of trafficking in persons. 

Qualifications:

University Degree in social science, health sectors, Economics or any other related fields.(2020-2026)

Competency:

·        Good staff management, planning and organizing skills with strong command of context analysis, security management, networking, and collaboration.

·        Communication skills and strong local language correspondence skills. Particularly, fluency in English, Dari and Pashto speaking/writing skills are required.

·        Ability to write logical, clear, and concise reports.

·        Expertise in Microsoft Office including Word, Excel, PowerPoint, and internet is required.

Submission Guideline:

Dear Applicant,

International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website provided at the end of this document. 

Please note that:

·        IMC commits to a fair and transparent recruitment procedure.

·        IMC will conduct his recruitment on the base of need only.

·        Only HR department will contact you during the recruitment process.

·        IMC may keep data of your application for its pool of candidate and might propose you other position than the one you applied for based on your qualification.

·        Only short-listed candidates whose application responds to the criteria will be contacted & local applicants from the same province are encouraged to apply and will be given priority.

To apply for this vacancy, please use the following link:

If the link below does not work by clicking on it, please copy and paste it in the browser address bar.

https://docs.google.com/forms/d/1zciUAaN3QgEZS-9mAhcGyg9BjllOgWfoj2vI5gkpRaw/edit

Make sure that you have Entered All Education, Work Experiences Details Completely, Accurate & at the end of the application you press Submit.

Preference will be given to local residence applicants.

Website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com. Or afcbfrm@InternationalMedicalCorps.org

 Please do not submit your CV or application to this website or email, it will not be considered for review.

-  لطفاً  (CV) یا درخواستی خود را به  این ایمیل آدرس ارسال نکنید، مورد بررسی قرار نخواهد گرفت.

- مهرباني وکړئ خپل سي وي په دې وېب‌سايټ يا د برېښنالیک له لارې مه لېږئ، دا به د ارزونې لپاره نه کتل کږی

Equal Opportunities:

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.

Misconduct Disclosure Scheme:

All offers of employment at International Medical Corps are subject to satisfactory references and background checks. The International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Submission Email:

https://docs.google.com/forms/d/1zciUAaN3QgEZS-9mAhcGyg9BjllOgWfoj2vI5gkpRaw/edit