Project Assistant (Vulnerability Screener)

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Under the overall supervision of Regional Coordinator, the administrative supervision of the Head of Sub-Office and the direct supervision of the Senior Programme Associate (Protection), and with day-to-day work direction from the Senior Programme Associate (Protection) at the assigned site, the Project Assistant carries out routine vulnerability screening, data collection and referral tasks at border crossing points, reception facilities, transit centres and areas of return. 

The incumbent applies the approved screening form, eligibility criteria and standard operating procedures, records information accurately, flags cases with specific needs to the team lead, and contributes to timely and protection-sensitive assistance during routine operations and emergency influxes.

Core Functions / Responsibilities:

• Conduct screening interviews with individuals and households using the approved screening form and eligibility criteria and record the answers accurately on paper or on the assigned tablet or mobile device.
• Enter, update and check screening data in the data-collection application (KoBo or equivalent), and correct errors identified by the supervisor.
• Explain to beneficiaries, in clear and respectful language, the purpose of the screening, the assistance available, the eligibility criteria and the referral options, and obtain informed consent before the interview.
• Flag to the supervisor individuals who appear to have specific needs or vulnerabilities and complete the standard referral form for onward referral to protection, health, psychosocial, legal, child protection, GBV, shelter, WASH, cash or other services, as instructed.
• Check the supporting documents presented by beneficiaries against the list in the SOP and note any gaps for the supervisor's attention.
• Assist with beneficiary selection, verification and validation exercises by preparing lists, calling names, checking identities and recording attendance, under the supervisor's direction.
• Help organize the screening area and the queue so that beneficiaries access the service in a safe, orderly and dignified way.
• Keep daily records of the number of individuals screened, referrals made and beneficiaries selected, and hand over the completed forms and the daily tally to the supervisor at the end of each shift.
• Report immediately to the supervisor any protection concern, safeguarding risk, suspected fraud, complaint, security incident or urgent humanitarian need observed during screening.
• Keep the assigned tablet, forms and beneficiary information secure, and return equipment and documents to the supervisor as required.
• Attend refresher training, daily briefings and simulations as scheduled; assist with post-distribution monitoring and outreach activities when requested.
• Perform such other relevant duties as may be assigned. 

Required Qualifications and Experience

Education:

• Bachelor's degree in social work, psychology, health, human rights, law or a related field from an accredited institution with one year of relevant professional experience. or
• High school diploma with three years of relevant experience. 

Experience:

• Experience in protection programming, rights-based approaches, registration, and screening.
• Experience supervising field teams in border, reception center, camp, transit center, or emergency response settings.
• Experience conducting or overseeing vulnerability assessments and beneficiary targeting processes.
• Experience working with digital data collection tools such as Kobo and SQL databases.
• Experience coordinating with government authorities and humanitarian partners is desirable.
• Prior experience managing responses during high-volume influx situations is an advantage. 

Skills:

• Proficient in Microsoft Office applications (Word, Excel, Outlook) and mobile data-collection applications;
• Attention to detail and the ability to record information accurately and keep records in order;
• Good communication and interviewing skills; ability to deal with beneficiaries respectfully and patiently;
• Discreet, client-oriented, impartial and willing to learn;
• Basic knowledge of humanitarian and protection principles (confidentiality, consent, do no harm);
• Ability to work in a high-volume, fast-moving field environment and on a shift schedule. 

Languages:

• For all Applicants, fluency in English is required (oral and written).
• Working knowledge of Dari and Pashto
• Fluency in all national language(s) are highly advantages. 

Note: Qualified female candidates are highly encouraged to apply.

Required Competencies: 

VALUES - All OUR CLIENT staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and treated.
  

CORE COMPETENCIES - Behavioral indicators:

• Teamwork: Develops and promotes effective collaboration between and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explaining complex matters in an informative, inspiring and motivational way.
  

• Please rename your application with your full name as per your National ID, otherwise the system will not pick up your application.
• Interested candidates are required to apply through Tayo. Also, please take note that CTG does not accept applications in hard copies.
• Before applying the candidate must carefully read the advertisement.
• Applicants are advised to fill in all mandatory fields otherwise they will not be able to apply and should fill their correct and active e-mail address in the online application as any correspondence will be made by CTG through e-mail only.
• Due to the high volume of applications received, only shortlisted candidates will be contacted. Please ensure that the e-mail address and phone number that you will indicate are accurate.