IT Officer

Hassel Microfinance Institution is a wholly owned subsidiary of the Agriculture Development Fund. Hassel is a standalone financial institution that provides microfinancing to the entire agriculture value chain. Hassel was established in November 2024 and received an operational license from the Central Bank of Afghanistan (DAB). Hassel is a national microfinance institution exclusively supporting agricultural and livestock businesses. Through Shariah-compliant financing products, Hassel provides accessible financial services designed for the agricultural sector, empowering both male and female clients to enhance productivity and sustainability. With a mission to uplift farmers and agribusinesses, Hassel aims to improve economic growth, resilience, and improved quality of life across agricultural communities.

• Tracking of IT equipment and assigning equipment to employees following the proper chain of command with the appropriate approvals and handover documentation
• Knowledge of security infrastructure, including anti-virus & firewalls.
• Knowledge of office 365
• Assist with network and security management
• Assist with data storage architecture
• Provide user lever technical support for end-users, computers, printers, etc.
• Monitor printers, copiers, and fax machines to make sure they are working properly and getting regular maintenance.
• Ability to troubleshoot common hardware/software issues
• Ability to meet deadlines and adjust to changing priorities
• Ask questions and get information in order to diagnose computer problems and discern what level of support is needed when a problem is presented
• Assist IT Manager in providing IT-related support to all staff with a friendly and customer service-driven attitude
• Check and load papers on the printers in each office daily
• Troubleshooting experience with Microsoft Windows and Office.
• Understanding of PC hardware setup and configuration.
• Knowledge of networking concepts and technologies.
• Self-motivated to seek out answers, generates ideas, and develop new skills.
• SQL Server installation and configuration.
• Responsible for all above mentioned in Project’s field offices
• Manage, control, and secure all software.
• Check systems to optimize performance and initiate recovery action after system failures.
• Create and maintain an effective inventory of IT and communication equipment.
• Provide assistance in procurement and evaluation of IT technical equipment as needed
• Advise in the procurement process and assist with IT Inventory
• Service the printers on daily basis.
• Flexible regarding working hours and travel to provincial branches.
• Be able to cope with the stress and meet deadlines.
• CCTV installation and configuration.
• any other task assigned by supervisor.

• Bachelor’s degree in Computer Science.
• Good knowledge of MS Windows, MS Office, and other popular IT software and systems.
• Cisco or Sofas certificate will be highly preferred.
• 3 to 5 years of relevant experience
• Sound knowledge of laptop/desktop computing hardware and proficiency in network administration
• IT Officer will be based in Kabul and will travel to regional offices as per office needs.
• Demonstrated ability to resolve IT problems both independently and collaboratively
• Demonstrated ability to identify priorities and work to tight deadlines
• Excellent communication and interpersonal skills

           Excellent in Dari, Pashto, and English

The application package, only acceptable in the English language, should comprise an up-to-date resume and a cover letter explaining your interest and suitability for the position, salary, and benefits expectations, and the earliest joining date if selected.

Interested candidates should submit only an application letter along with their CV via email with mentioning in the subject line vacancy number and position – IT Offocer   to vacancies@adf-af.org.