World Vision International (WVI) began emergency relief operations in Afghanistan in 2001 by addressing the urgent needs of children and families affected by natural disasters and decades of conflict. More than a decade later, World Vision Afghanistan’s (WVA) programs have expanded to development sectors such as health, nutrition, WASH, child protection, and education, empowering women to engage in civil and social change through interfaith partnership.

WVA targets the most vulnerable in its interventions; including children, women, Internally Displace Persons (IDPs), and returnee refugees, as well as the most impoverished and marginalized families. These priorities have been chosen to contribute to our Goal of: “Improved survival and well-being of Afghan girls and boys, building the foundations for a better future for Afghan children and their communities.” 

Our work is well established in Herat, Badghis, Ghor, and Faryab provinces in the western region of Afghanistan. We work closely with all levels of society including children, parents, teachers, village councils, religious leaders, ministries, provincial departments, and other national and international agencies.

Job Porpuse

In light of the increasing number of returnees arriving from neighbouring countries—particularly from Iran—and returning to their areas of destinations, World Vision Afghanistan is implementing a multi-sectoral response at both the border and in the returnees’ destination areas.

The Returnees Response Manager (RRM) will be responsible to support design and  overseeing the planning, coordination, implementation, and monitoring of services provided to returnee populations. This role ensures effective emergency service delivery, reintegration, access to basic services, and the protection of rights. Additionally, the RRM will lead early recovery and reintegration efforts aimed at addressing the long-term needs of destination communities.

Key responsibilities include coordinating humanitarian and early recovery interventions targeting returnee populations, and host communities. The RRM will liaise with government authorities, UN agencies, NGOs, and community leaders to ensure a comprehensive, needs-based response. S/he will represent WVI in all returnees' coordination forums.

This position is based in Herat, with regular travel to border areas and returnee settlements.

Major Responsibilities 

Response Plan and Management

• Lead the planning and implementation of the returnee-focused interventions across sectors including shelter, WASH, protection, health, livelihoods, and food security.
• Develop, update, and implement returnee response strategies and action plans in line with World Vision Afghanistan policies.
• Ensure integration of programming with WV interventions in areas of return where WV is operational, aligning efforts with the organization’s broader recovery and resilience objectives.
• Providing needs-based emergency services to the returnees at the border and also in the areas of return.
• Coordinate and support MEAL in assessments for the timely information gathering and decision making
• Work closely with the communications and advocacy team on providing Project content for all media publications and to develop and disseminate technical-advocacy pieces to donors and external stakeholders
• Work closely with local structures to facilitate the implementation and sustainability of recovery interventions
• Coordinate with Supply Chain department for timely and quality procurement of response inputs
• Coordinate with People and Culture department for timely onboarding of required person.

Stakeholders Engagement

• Represent the organization in coordination forums such as Returnee Working Groups, Border Coordination Forum, and inter-agency clusters and other relevant coordination meetings.
• Strengthen coordination mechanisms among NGOs, UN, and government actors to avoid duplication and enhance complementarity.
• Facilitate partnerships with local authorities, communities, and civil society for sustainable reintegration approaches.
• Ensure that WV is reporting its services in 5Ws, and other reporting channels such as sitrip, report hub and clusters reporting platforms

Monitoring, Reporting, and Analysis

• Monitor evolving needs of returnee populations and adjust plans accordingly.
• Ensure timely reporting on returnee assistance provided, gaps identified, and emerging trends.
• Lead returnee mapping and vulnerability assessments in coordination with MEAL team, and sector leads
• Conduct routine visits to project sites for purposes of monitoring and advisories to field teams
• Constantly monitor and report on progress of the Program to all stakeholders

Capacity Building and Technical Support

• Train and mentor field staff and partners on returnee-focused programming, conflict sensitivity, and protection standards.
• Provide technical guidance on inclusion of returnees in community-based programming and resilience initiatives.
• Ensure staff appraisal and feedback mechanisms in place and updated;
• Manage staff leaves to ensure that staff take leave during their contract period
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Budget Management:

• Manage response budget within approved spending levels and ensure accurate and timely financial reports to donors and steering committee. 
• Ensure grant/project compliance whereby project expenditures are reasonable, allocable, prudent, and spent in accordance with donor rules and regulations to ensure compliance with external audit.
• Oversee supply and equipment procurement, acquisition, disposition, and management in compliance with WV internal and donor requirements.
• Liaise with host government officials, local communities, farmers, partners and other organizations as appropriate;

Monitoring, Reporting, Documentation & Knowledge Management

• Maintain effective project quality assurance mechanisms, including monitoring system for tracking of project progress against indicators, activities and key project milestones, reporting, evaluation, and communication systems
• Conduct routine visits to all project sites for purposes of monitoring and operational support.
• Submit timely accurate and quality reports that meet donor requirements.
• Develop Standard Operating Procedures for monitoring, reporting, documentation and knowledge management, including establishment of standard tools and systems for documentation and information sharing of project progress, best practices, lessons learnt and success stories.
• Ensure documentation of lessons identified, case studies and evidence of impact for reflection, learning and dissemination.

Required Professional Experience and Education

• Minimum of a Bachelor’s degree in Agriculture, Economics, Social Sciences, Public Health, Management, Business Administration, International Development, or a related field. Equivalent experience in grant management and practical experience in livelihoods or agriculture programming will also be considered.
• At least five years of experience in response and program management and administration, monitoring and evaluation system design, financial management, award cooperative agreement compliance and tracking project performance and costs
• Proven ability to manage partnership relationships including effective coordination with host country government
• Strong experience in managing FSL, Health, WASH, health, and protection
• Experience and skills in partnership management, especially with the donors, private sector, NGO and local community organizations
• Previous experience as PD or other similar roles is required
• Has strong networking, team spirit, partnership, coordination and harmony skills
• Experience adhering to the Red Cross and Red Crescent Code of Conduct, HAP-I Standard, ECB Good Enough Guide, Sphere Standard (Humanitarian Charter and Participation Standard), donor requirements and WV Humanitarian Accountability Framework

Preferred Knowledge and Qualifications

• Familiarity with Government of FCDO and other major donor grants regulations
• Excellent capacity in facilitating training and preparing user friendly manuals and toolkits.
• Understanding of humanitarian relief, recovery and development work i.e. triple nexus in fragile contexts.
• Excellent networking, relationship building and people management skills.
• Ability to work in difficult, insecure and stressful conditions.
• Demonstrated ability to think strategically, manage to plan and meet deadlines.
• Prior experience with World Vision is a distinct advantage.

The application closing date is 14-Jul-2025. Qualified applicants can apply for the position by filling in the online application form in WV Career portal. applicants can also attach their CV and cover letter in the online system. Please note that only the applications received through the online portal will be considered for this position.

Applicants can login to WV online application system by copying and pasting the following link into their browsers:

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