CRS began working with local partners in Afghanistan in 1998 and launched its own direct operations in 2002. CRS carries out development and emergency relief efforts in Afghanistan with a focus on rural livelihoods through diverse programs that promote food security, natural resource management, and access to quality primary school education for marginalized communities and emergency response as needs arrive. CRS currently maintains 5 main provincial offices in Kabul, Bamiyan, Ghor, Daikundi and Herat provinces, as well as sub-offices that support the direct implementation of program activities.

The HR Manager will partner with the Country Program (CP) Senior Management Team to provide overall strategic Human Resources (HR) direction for the CP in support of high-quality programs serving the poor and vulnerable. HR Manager will analyze and anticipate HR programs, services, and operations needs and challenges in the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff care, and employee administration and introduce improvement solutions.

Roles and Key Responsibilities:

• Manage HR processes and activities to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.
• Provide professional HR advice and coaching to managers, staff, and partners on daily HR issues, especially in regard to recruitment, performance management, and employee relations.
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
• Lead training and professional development needs assessment and analysis and ensure the provision of focused and precise development programs for CRS staff and partners.
• Ensure staff retention strategies reflect competitive and equitable compensation and benefits and a work environment that fosters staff engagement, empowerment through proper supervision, and personal and professional growth.
• Monitor the culture to ensure staff actions reflect CRS guiding principles, where dignity, diversity, community, and rights and responsibilities of all staff are valued.
• Act as the CP’s key point of contact, internally and externally, on all HR-related matters. Represent the organization in forums related to HR management issues to stay abreast of standards, local laws, and industry best practices and to maintain peer contacts.
• Oversee record keeping through personnel files and/or HRIS that adheres to required CRS, donor, and local law regulations. As needed provide analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.
• Lead staff payroll/benefits and compensations and make sure they are processed at the right time.

• Bachelor’s degree in Human Resources Management or Business Administration required. Master’s degree in HR Management, Business Administration or Organizational Development is preferred.
• Minimum of five years work experience in HR, preferably with an International or local NGO, with at least three of these years managing an HR function and strong knowledge of HR best practices and standards.
• Additional education may substitute for some experience.
• Experience with and demonstrated ability to analyze and interpret employment laws, regulations, policies, principles, concepts, and practices. Thorough knowledge of the local labor law.
• Staff management experience.
• Strong experience in presenting, facilitating, and coaching on HR topics.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.
• Experience with typing/word processing, data entry into online databases and forms, and working with various office equipment.

Knowledge, Skills, and Abilities:

• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how they approach each relationship.
• Excellent strategic and analytical skills with ability to make sound judgment and decisions
• Very good planning, monitoring and organizational skills
• Able to maintain confidential information
• Proactive, resourceful, solutions oriented and results-oriented
• Strong customer service orientation with excellent communication, interpersonal and negotiation skills

Supervisory Responsibilities: HR Officers

  Key Working Relationships:  

Internal: CR, HoOps, Deputy HoOps, HoP, Program Managers, Head of Offices, Finance Manager, Compliance Officer, Region/HQ HR Team.

External: MoLSA, HRs of other agencies.

Required Languages – Desired Foreign Language.

Travel – 30% travel is required to other CRS offices across the country program.

"CRS is committed to providing daily allowances for mahrams who accompany female staff on day trips to the field, and per diem and accommodation for mahrams who accompany female staff on work-related trips that require overnight staying."

Agency REDI Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.  

• Integrity  
• Continuous Improvement & Innovation 

• Builds Relationships  
• Develops Talent 
• Strategic Mindset 
• Accountability & Stewardship 

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.  

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

CRS is an Equal Opportunity Employer

 Protection Acknowledgment: CRS prohibits all forms of abuse and exploitation towards children and   vulnerable adults. As a professional candidate, you commit to adhering to the Agency’s policy on protection, rights and dignity of children and vulnerable adults and to safeguard them from abuse and exploitation as defined in CRS’ Safeguarding Policy

Applications comprise a one-page cover letter to explain your interest and suitability for the post and your CV. Please do not attach your education documents and work certificates unless requested.

Dear Applicants!

The process of submitting a CV/Application has been changed to the online system. Therefore, interested candidates are encouraged to apply using the link provided below. Applications sent to any other email address or location will not be considered. Please ensure to rename your application file according to your name entered on the first page of the application forms.

Interested candidates can submit their applications by clicking on this link.

Please note that applications received after the closing date (i.e., December 21st, 2024), will not be given consideration. Only short-listed candidates whose applications respond to the above criteria will be contacted for tests and interviews.