Over the past few years, Afghanistan has witnessed a relative improvement in security and stability across much of the country. This has allowed humanitarian actors like INTERSOS to maintain uninterrupted access and expand services in areas that were previously hard to reach. Despite this progress, the humanitarian situation remains critical, with millions of Afghans continuing to face acute vulnerabilities due to prolonged economic hardship, natural disasters, and limited access to essential services.

In 2025, more than half of the population is in need of humanitarian assistance, with food insecurity, child malnutrition, and displacement remaining key concerns. Natural disasters, such as floods and recent earthquakes, have further compounded the needs of already struggling communities.

INTERSOS continues to operate through a community-based approach with field bases in Kabul, Kandahar, and Zabul, delivering primary healthcare, nutrition, and protection services with a focus on women, children, and persons with disabilities. The organization enjoys strong community acceptance and collaborates closely with relevant national authorities, including maintaining the full participation of female staff in all activities.

While the operational environment is largely stable and conducive, funding shortfalls and systemic barriers such as restrictions on financial flows and administrative bottlenecks continue to impact the scope and scale of humanitarian response. Sustained support is crucial to ensure the continuity of life-saving services and to address the urgent needs of Afghanistan’s most vulnerable populations.

Under the supervision of the MEAL Manager, the MEAL Officer ensures the implementation of INTERSOS Minimum Standards in MEAL at the field level. This includes developing MEAL Frameworks, conducting data collection and analysis, managing accountability mechanisms (CFRM), and supporting learning processes to enhance program quality and accountability.

Reporting to:

Hierarchical: Field Manager

Functional: MEAL Manager

Tasks and Responsibilities

1. MEAL System Development & Implementation

• Develop and update MEAL Frameworks (including MEAL Matrices, ITTs, and Activity Plans) for projects in line with INTERSOS MEAL Manual and donor requirements.
• Ensure SMART indicators are integrated into project design and tracked throughout the project cycle.
• Support the development of data collection tools (Kobo, Google Forms) and databases in collaboration with the Information Management (IM) team.

2. Data Collection, Analysis, and Reporting

• Conduct quantitative and qualitative data collection (baselines, endlines, PDMs, beneficiary satisfaction surveys) and ensure adherence to sampling techniques (probability/non-probability).
• Clean, analyze, and visualize data using INTERSOS-approved tools (Google Sheets, Looker).
• Produce monthly/quarterly reports with findings, recommendations, and lessons learned for adaptive management.
• Update Indicators Tracking Tables (ITTs) and dashboards to monitor progress against targets.

3. Accountability & CFRM

• Implement and manage the Complaint and Feedback Response Mechanism (CFRM) in line with the Country CFRM SOP.
• Ensure beneficiaries and staff are aware of CFRM channels (hotlines, suggestion boxes, etc.) through regular awareness sessions.
• Document and follow up on complaints (Categories 1–4) using the INTERSOS CFRM Platform.

4. Evaluations & Learning

• Support internal/external evaluations (including ToR development, data collection, and report drafting).
• Conduct After-Action Reviews (AARs) and lessons-learned exercises at project closure.
• Archive MEAL deliverables (reports, tools, datasets) in the Mission’s Shared Drive for institutional learning.

5. Capacity Building & Coordination

• Train program staff on MEAL tools, data protection, and accountability principles.
• Coordinate with Program/Technical teams to ensure MEAL activities are integrated into project implementation.
• Represent INTERSOS in sectoral meetings (e.g., clusters, working groups).

6. Compliance & Data Protection

• Ensure adherence to INTERSOS Data Protection SOPs (anonymization, secure storage, need-to-know access).
• Conduct spot checks and data quality audits to validate accuracy and reliability.

Education

• Degree in Statistics, Social Sciences, Information Management, or related field.

Professional Experience

• Minimum 2 years in MEAL, preferably in humanitarian settings.
• Experience with RBM approaches, logframes, and OECD-DAC evaluation criteria.

Technical Skills

• Proficiency in data tools: Kobo, Google Forms, Excel, Looker (Google Data Studio).
• Knowledge of sampling methods and statistical analysis.
• Familiarity with CFRM systems and protection mainstreaming (DG ECHO questions).

Soft Skills

• Strong analytical and reporting skills.
• Ability to train staff and foster a culture of learning.
• Adherence to INTERSOS principles (Do No Harm, accountability).

Languages

• Fluency in English (mission language). Local language (Dari/Pashto) is desirable.

Respected Applicants, please visit the link below and fill in the required information.

https://forms.gle/Ngdc3PQEJYSKC3VR6

Please note that only shortlisted applicants will be contacted and called for a test/Interview.

Qualified People with Physical Disabilities and Female candidates are highly encouraged to apply