Sayas Group is a structure of companies that do business in several countries from Middle East to Southeast and Central Asia. Sayas Group is a leading business group in Afghanistan. The individual companies operate in different sectors from railway design, construction and management to investment, consulting, technical services, logistics and last, but not the least, fuel inspection and testing.

We leverage our knowledge and creativity to best meet the needs of each client. Our expertise and strong network of strategic partners are the very heart of our success. Our management team, our knowledge of the context, local and global procurement networks, and design experts have enabled us to define the optimal solutions and planning that ensure a flawless project delivery.

We are committed to running our business successfully and efficiently, providing long-term benefits to our employees and stakeholders, and enriching the lives of those whom we serve by fulfilling our responsibilities to the best of our ability. We expect excellence from all processes, whether related to policy formation and program development or project implementation and customer services.

Job Summary:

The Receptionist is the first point of contact for visitors and callers, responsible for managing front desk operations, handling communications, and providing general administrative support. This role ensures a professional, welcoming environment while supporting smooth office operations and assisting with tasks as assigned by supervisors.

Key Responsibilities:

• Greet all visitors, clients, and guests with a professional and courteous demeanor.
• Register and log visitors, ensuring proper security protocols are followed.
• Direct visitors to the appropriate departments or personnel.
• Answer all incoming calls promptly, screen calls, and transfer them to the correct department or individual.
• Take accurate messages when necessary and ensure timely delivery to the intended recipients.
• Respond to general inquiries via email and phone, providing detailed and clear information about company services and procedures.
• Manage calendars for executives and team members by scheduling meetings, appointments, and conference calls.
• Ensure meeting spaces are reserved and adequately prepared, including necessary equipment (e.g., projectors, video conferencing setup).
• Confirm appointments with clients and visitors, sending reminders when required.
• Receive, log, and distribute incoming mail, packages, and deliveries to the appropriate departments or individuals.
• Maintain a clean and organized reception area, ensuring that it is always presentable to visitors and clients.
• Assist in organizing company events, client meetings, and employee gatherings, handling logistics such as catering, venue setup, and transportation.
• Prepare meeting rooms for events or conferences, ensuring all necessary materials and equipment are available and functioning.
• Serve as the first point of contact for clients, ensuring a positive and professional experience from arrival to departure.
• Address client inquiries and provide information about company products or services in a timely and efficient manner.
• Coordinate with various departments to resolve client issues or concerns.
• Oversee the cleanliness and organization of common areas, ensuring that all areas are free of clutter and properly maintained.
• Maintain emergency contact information and ensure that all safety protocols are followed in case of an emergency.
• Serve as the primary contact for emergency situations, assisting with evacuation procedures and ensuring a safe environment for visitors and employees.
• Coordinate with the IT department for any major technical issues requiring attention.
• Ensure all meeting rooms are set up with the necessary technology, including audio-visual equipment, before scheduled meetings.
• Maintain the confidentiality of sensitive information and documents, ensuring that company and client data is securely stored.
• Assist in the preparation of legal or confidential documents as needed by management.
• Perform any other duties assigned by management or team leaders to support the overall function of the office.
• Handle miscellaneous administrative tasks as required to ensure smooth office operations.

• Bachelor’s degree in Sharia or equivalent Islamic studies (small or large Dāwrah).
• More than a year prior experience as a receptionist.
• Good understanding of office procedures and basic administrative skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and office equipment.
• Excellent verbal and written communication skills.
• Polite, professional, and respectful demeanor aligned with Islamic values.
• Ability to multitask, manage time efficiently, and handle a fast-paced work environment.
• Strong organizational and interpersonal skills.
• Ability to maintain confidentiality and deal with sensitive information discreetly.
• Familiarity with Islamic etiquettes in communication and conduct is a plus.

Interested and qualified candidates can submit their update CVs to the HR Department through the email address:  hr.head@sayasgroup.com

Shortlisted candidates will be directly contacted for written test / interview. If you are not contacted after TWO WEEKS of the closing date. please know that your application has not been successful for the post.

Please indicate the Position Title and vacancy number (Rec SG/HR/2025/015) in the subject of your email, otherwise, your application will not be considered.

Only those candidates who meet the qualification and requirements for the mentioned positions will be called for the test / Interview.

Due to large number of applicants, we are unable to provide individual feedback