HI has been supporting the Afghan people since 1987, starting its operations in Pakistan. Since 1996, HI has been operating across Afghanistan in order to launch victim assistance interventions, working at different levels of the society and adopting a cross-sectoral approach. While present on the ground to directly support victims of the conflict through the provision of a range of services – from physical rehabilitation, to mine risk education and inclusive livelihoods – HI has been continuously advocating to increase the rights of victims and other people with disabilities in the country. In particular, and in line with its global strategy and priorities, HI has been advocating to reduce the use of landmines and conventional weapons. Acknowledging the need to respond to the urgent emergency crises combined with longer term, chronic gaps in the provision of services, HI has steadily expanded its range of activities and services in order to support the most vulnerable people, enhancing their resilience while strengthening participation and inclusion of all individuals.

Job Purpose:

The Senior P&O Technical Supervisor in Kabul WAK PRC is responsible for supervising P&O and mobility devices service provision in Afghanistan under the technical guidance of the P&O Technical Officer, Technical unit, Kabul. This role focuses on capacity building of local staff, quality assurance of services, and the coordination of prosthetics and orthotics operations in Kabul WAK PRC. The role is pivotal in ensuring efficient functioning of the workshop team, optimal use of resources, and compliance with HI’s quality standards, policies, and best practices to benefits the community in need.

Main Responsibilities:

1. Workshop Management & Production Supervision

• Manage and lead all activities of the P&O Workshop for production, repair, and maintenance of assistive devices.
• Supervise daily operations of technicians and technical assistants within the workshop.
• Ensure production targets are met according to monthly, quarterly, and annual plans.
• Monitor the workflow for production and ensure timely delivery of devices.
• Monitor quality assurance and control procedures for all P&O devices produced.
• Oversee appropriate use and preventive maintenance of workshop machines, tools, and equipment.
• Ensure cleanliness, safety, and organization of the PRC workshop premises.

2. Resource & Material Management

• Coordinate with PRC Storekeeper to ensure availability of raw materials, consumables, and tools required for production.
• Submit timely material requests based on stock status and production plans to Project Manager.
• Support maintaining proper inventory records of tools, equipment, and raw materials used in the workshop.
• Inform PRC Project Manager regarding repair or replacement needs for workshop machinery and tools.
• Support in market surveys for raw materials, tools, and machinery availability, if required.

3. Human Resource Management & Capacity Building

• Supervise workshop staff including P&O and Orthopaedic Shoe technicians, Workshop Assistants, and trainees (if any).
• Prepare work schedules, task allocation, and support leave plans for workshop staff.
• Conduct performance appraisals, provide feedback, and support staff development.
• Organize internal technical training sessions and hand skill upgrades with support from Technical Unit Kabul.
• Encourage workshop staff to use learning resources and online technical materials.
• Manage conflict resolution within the workshop team, reporting serious matters to the PRC Project Manager.

4. Technical Quality Control & Patient-Centered Approach

• Ensure accurate device fabrication according to patient multidisciplinary assessment results.
• Ensure that technical files, production records, and patient follow-up forms are maintained properly, either offline or electronically.
• Ensure the implementation of technical activities and tools according to HI’s internal quality and technical standards.
• Provide technical guidance to staff on device fabrication techniques and innovations.
• Ensure devices produced are safe, functional, and customized as per patient needs.
• Promote and implement multidisciplinary team approaches in P&O service delivery.

5. Reporting & Documentation

• Maintain accurate records of production, repair, and delivery of devices.
• Prepare and submit monthly statistical reports on workshop activities to Project Manager.
• Submit narrative reports highlighting progress, challenges, and recommendations for improvement whenever required.
• Support PRC Project Manager in preparation of technical inputs for donor and management reports.

6. Coordination & Communication

• Participate in internal meetings within the PRC technical team.
• Liaise with the Technical Unit in Kabul for technical guidance and standards.
• Participate in procurement planning meetings for workshop needs, if required.
• Support PRC in exposure visits, training, and visits from HI staff or external stakeholders.

7. Others

• Take responsibility for implementing personal objectives and goals as outlined in the Job Description.
• Travel for field trip to other provinces HI PRC in case support is required.
• Perform additional functions as required by the operation or project exigencies.
• Ensure respect for institutional safeguarding policies and HR policies.
• Maintain technical representation at local hospitals and national-level coordination with the Expat P&O Technical Officer.

Note:

This job description may evolve depending on operational needs time to time. Any other related tasks assigned by the PRC Project Manager will be considered part of the duties

Qualification, Skills & Experience:

Education:

• Diploma or Degree in Prosthetics & Orthotics from a recognized institution.

Experience:

• Minimum 5 years of practical experience in P&O production including at least 2 years in a supervisory role.
• Experience in managing P&O workshop operations preferred.

Skills:

• Strong technical skills in P&O device production.
• Team management and leadership skills.
• Knowledge of machine maintenance and workshop safety standards.
• Good organizational and planning skills.
• Basic computer skills (MS Office, Excel).
• Report writing ability.

Competencies:

• Commitment to HI’s mission and values.
• Strong ethical standards and confidentiality.
• Ability to work under pressure and handle multiple tasks.
• Willingness to learn and adapt.
• Patient-centered approach in service delivery.

Application Process:

Applicants can login to the online application system by copying and pasting the following link into their web browser https://airtable.com/apptsw2OZgkqV6eeb/shrZAgcHYUVRs0NB8 to submit their details and upload their required documents prior to the deadline.

Important notes:

• Please note that only the applications received through the online platform will be considered for this position.
• It is important to note that applications received after the deadline will not be considered. Therefore, timely submission is crucial.
• After the review process, please be aware that only candidates who have been shortlisted will be contacted for the next stages of the recruitment process. If you do not hear from us within one week from the closing date , please consider that your application has not been shortlisted for further process.

- HI has got strong stand on protection of beneficiaries.

"The Role Holder will have to create and maintain an environment which prevents sexual exploitation and abuse and promotes the implementation of the code of conduct"

HI promotes and upholds the principles of equal opportunities and its policies (PSEAH, Child Protection etc). HI has a zero tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in HI includes, in particular, criminal
record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.

Individuals with disabilities and female candidates are especially encouraged to apply. We are committed to fostering a diverse and inclusive environment and strongly value the unique perspectives and contributions that you can bring to our team.