Accountability Officer (AAP) – Male (Call for CVs)

Vision Development Organization (VDO), founded in 2015 by Afghan women leaders, is a national, women-led NGO dedicated to advancing the dignity, resilience, and leadership of women, youth, and marginalized communities. Despite Afghanistan’s complex humanitarian and governance challenges, VDO has grown into a trusted, principled, and adaptive organization, delivering programs in protection, education, livelihoods, social inclusion, and community development across multiple provinces. Anchored in integrity, accountability, and operational excellence, VDO upholds strong governance, safeguarding, and compliance standards while championing women’s leadership and equitable, high-quality service delivery.

• Support implementation of AAP and community feedback mechanisms across project and field locations.
• Receive and document beneficiary complaints, inquiries, suggestions, and feedback through approved channels.
• Conduct awareness sessions on beneficiary rights, project selection criteria, distribution procedures, complaint mechanisms, safeguarding, and PSEA standards.
• Support community consultations, feedback analysis, satisfaction monitoring, and complaint response tracking.
• Ensure complaints are referred to the correct department and followed up within agreed timelines.
• Identify trends, recurring issues, access barriers, and community concerns, and report them to management for corrective action.
• Maintain confidential complaint records and ensure ethical handling of sensitive information.
• Coordinate with MEAL, program, protection, and safeguarding teams to strengthen accountability and transparency.

• Bachelor’s degree in Social Sciences, Development Studies, Public Administration, or related field.
• Minimum 3–5 years of experience in accountability, community engagement, protection, MEAL, or humanitarian response.
• Strong communication and conflict-resolution skills.
• Knowledge of complaint handling, confidentiality, and community feedback systems.
• English excellent, Dari and Pashtu fluent.

Vision Development Organization (VDO) is accepting CVs and applications from qualified candidates from 13 June 2026 to 27 June 2026 to establish a candidate roster (database) for future employment opportunities. Eligible applicants with relevant qualifications and work experience are encouraged to apply through the Google Form available below on the website. Shortlisted candidates will be included in the roster and considered for vacancies based on project needs. The opportunity is open to both women and men, and Mahram expenses for female staff will be supported where applicable. 

All qualified candidates are requested to copy and open the below given link and follow the instructions:

https://docs.google.com/forms/d/e/1FAIpQLSfqtzdhc6I2aQ4BZ75AaQzll8B_h6QKFaOT5psEgPmVB2pwXw/viewform?usp=sharing&ouid=109440621383724205465

applications received without a given link and/or online system will be disqualified and removed from the entire process. 

Shortlisted candidates will be directly contacted for a written test or interviews. If you are not contacted Two or Three Weeks after the closing date .please know that your application has not been successful for the post.