Accountability Officer (AAP) – Female (Call for CVs)

Vision Development Organization (VDO), founded in 2015 by Afghan women leaders, is a national, women-led NGO dedicated to advancing the dignity, resilience, and leadership of women, youth, and marginalized communities. Despite Afghanistan’s complex humanitarian and governance challenges, VDO has grown into a trusted, principled, and adaptive organization, delivering programs in protection, education, livelihoods, social inclusion, and community development across multiple provinces. Anchored in integrity, accountability, and operational excellence, VDO upholds strong governance, safeguarding, and compliance standards while championing women’s leadership and equitable, high-quality service delivery.

• Lead and support Accountability to Affected Populations systems with special focus on safe access for women, girls, female-headed households, GBV survivors, and other vulnerable groups.
• Establish and manage confidential feedback and complaint channels, including helpdesks, suggestion boxes, hotline referrals, community consultations, and field-based feedback mechanisms.
• Conduct awareness sessions on beneficiary rights, assistance entitlements, complaint procedures, safeguarding, PSEA, and available referral pathways.
• Receive, record, classify, and refer complaints in line with confidentiality, data protection, and survivor-centered principles.
• Monitor response timelines and ensure feedback is closed properly.
• Support community consultations, satisfaction surveys, post-distribution monitoring, and accountability assessments.
• Coordinate with MEAL, program, safeguarding, and protection teams to ensure community feedback informs program improvement. Prepare AAP reports, trend analysis, and recommendations for management.

• Bachelor’s degree in Social Sciences, Psychology, Social Work, Development Studies, or related field.
• Minimum 3–5 years of experience in AAP, protection, safeguarding, community engagement, or complaints response.
• Strong understanding of confidentiality, referral pathways, and humanitarian accountability.
• Experience working with women and vulnerable groups.
• Strong communication and documentation skills.English excellent, Dari and Pashtu fluent.

Vision Development Organization (VDO) is accepting CVs and applications from qualified candidates from 13 June 2026 to 27 June 2026 to establish a candidate roster (database) for future employment opportunities. Eligible applicants with relevant qualifications and work experience are encouraged to apply through the Google Form available below on the website. Shortlisted candidates will be included in the roster and considered for vacancies based on project needs. The opportunity is open to both women and men, and Mahram expenses for female staff will be supported where applicable. 

All qualified candidates are requested to copy and open the below given link and follow the instructions:

https://docs.google.com/forms/d/e/1FAIpQLSehBACY7k5R22GhRkf0yMtKe6hRrzd5vGJW1CLzf4yxPgbeVw/viewform?usp=sharing&ouid=109440621383724205465

applications received without a given link and/or online system will be disqualified and removed from the entire process. 

Shortlisted candidates will be directly contacted for a written test or interviews. If you are not contacted Two or Three Weeks after the closing date .please know that your application has not been successful for the post.