MEAL Officer

HERO (Humanitarian Education and Rights Organization) is a not-for-profit, non-governmental, non-political, nonpartisan Afghan national NGO. Established in 2018 by Afghan youth and human rights defenders, HERO serves the nation through programs in education, social and environmental protection, cultural heritage preservation,healthcare, women’s empowerment, strategic research and data analysis, and media outreach.

HERO has adopted a strategic approach of partnership and collaboration throughout its program implementation. To date, it has implemented projects in partnership with UNHCR, UN Women, UNICEF, WHO, UNDP, and the Swedish Committee for Afghanistan. With headquarters in Kandahar and provincial offices in Nangarhar, Kabul, Uruzgan, Helmand, Zabul, Ghazni, and Herat, HERO’s collaborative model enables access to hard-to-reach areas and ensures quality service delivery across Afghanistan.

Job Summary: 

HERO is seeking young and energetic MEAL Officer that will be responsible for supporting the design, implementation, and oversight of Monitoring, Evaluation, Accountability, and Learning systems across projects. This role ensures high-quality data collection, accurate reporting, and compliance with organizational MEAL policies and donor requirements. The Officer will establish accountability mechanisms, manage feedback and complaints, and promote a culture of learning by documenting lessons and best practices. Working closely with program teams, the MEAL Officer will provide evidence-based recommendations to improve program effectiveness and ensure transparency to communities and stakeholders.

System Development

o   Design MEAL frameworks (logframes, MEAL plans, indicator tracking tables).

o   Ensure indicators are SMART and aligned with donor requirements.

o   Develop baseline, midline, and endline assessments and reports based on internal MEAL policy and donor requirement.

·       Data Management

o   Collect, verify, and clean project data.

o   Maintain databases and dashboards for real-time tracking.

o   Aggregate and analyze data for monthly/quarterly reports.

o   Standardized tools: Use harmonized questionnaires, checklists, and digital platforms (like KoboToolbox or ODK) to ensure consistency.

o   Triangulation: Collect data from multiple sources (surveys, focus groups, observations) to validate findings.

o   Capacity building: Train field staff on ethical data collection, informed consent, and accuracy.

o   Real-time monitoring: Employ mobile-based tools for immediate data entry and reduce errors.

o   Data quality checks: Regularly review raw data for completeness, consistency, and reliability.

·       Reporting:

o   Clear templates: Use standardized reporting formats aligned with donor requirements.

o   Visual dashboards: Present data with charts, maps, and infographics for easy interpretation.

o   Timely submission: Establish internal deadlines ahead of donor deadlines to avoid delays.

o   Evidence-based recommendations: Link findings directly to program adjustments and decision-making.

o   Feedback loops: Share reports not only with donors but also with communities and staff to build trust.

·       Monitoring & Evaluation

o   Conduct field visits to verify activities and data quality.

o   Support surveys, evaluations, and impact assessments.

o   Provide evidence-based recommendations for program improvement.

·       Accountability Mechanisms

o   Establish feedback and complaints systems for beneficiaries.

o   Ensure transparency about project objectives and entitlements.

o   Log, analyze, and respond to community feedback, including sensitive cases.

·       Learning & Knowledge Sharing

o   Facilitate learning events, after-action reviews, and reflection sessions.

o   Document lessons learned and best practices.

o   Share findings with program teams, donors, and stakeholders.

1.     Education: Bachelor’s degree in supply chain management, Business Administration, or a related field.

2.     Work Experience: 2-3 years’ experience in the same position with different national and international organizations

3.     Technical Skills: 
•    Solid understanding of contract law, tendering processes, and procurement regulations 
•    Ability to analyze quotes, budgets, and financial documents accurately.
•    Strong working knowledge of MS Office (especially Excel) and experience with Procurement software 

·       Education: Bachelor’s degree in Statistics, Social Sciences, Development Studies, or related fields. A Master’s degree is often considered an asset.

·       Experience: Minimum 2–3 years in MEAL roles within NGOs or resiliance projects.

·       Technical Skills:

o   Knowledge of qualitative and quantitative evaluation methodologies.

o   Proficiency in tools like KoboToolbox, ODK, MIS dashboards.

o   Strong data analysis and reporting skills.

·       Soft Skills: Communication, problem-solving, and ability to train and build capacity among staff and partners

4.     Personal Skills: 
•    High level of accuracy in documentation and order processing 
•    Time Management: Ability to prioritize tasks and meet strict deadlines in a fast-paced 
•    Proactive approach to resolving supply chain disruptions or vendor issues

5.     Languages: 
•    Dari: Fluent (Written and Spoken).
•    Pashto: Fluent (Written and Spoken).
•    English: Professional proficiency (Written and Spoken). 

Interested and qualified national candidates are encouraged to apply by clearly indicating the position title and vacancy number in the email subject line. Applications without this information will not be considered.

·       Only short-listed candidates meeting the criteria will be contacted for an interview.

·       Late applications will not be considered.

Submission Email: hr@h-hero.org