2 days ago

Community-Based Feedback Mechanism Officer

AADA
52

Position Title: Community-Based Feedback Mechanism Officer

2024-11-09        Nangarhar       Full Time        52

Job Location: Nangarhar
Nationality: National
Category: Health Care
Employment Type: Full Time
Salary: As per AADA salary scale
Vacancy Number: NA
No. Of Jobs: 1
City: Jalalabad
Organization: AADA
Years of Experience: At least three years’ experience working in community engagement, feedback mechanisms, monitoring and evaluation, or a related field with NGOs/INGOs
Contract Duration: 2 Month Extendable
Gender: Male/Female
Education: University Degree in social science, health sectors or any other related fields
Close date: 2024-11-09

About AADA:

Agency for Assistance and Development of Afghanistan (AADA) is an Afghan non-profit non-governmental organization working for the development of Afghanistan mainly through (1) provision of quality health services; (2) community development; (3) training and capacity building at professional and community levels; and (4) research in topics of public health and social sciences besides various projects in different parts of Afghanistan.

Job Descriptions:

Establish and strengthen mechanisms to enhance organization’s efforts for community engagement and effective community feedback mechanisms (CFM).

Train the frontline staff members on the importance of CFM and how to effectively communicate and manage feedback they receive from communities.

Monitor and evaluate the organization's CFM activities to ensure they are in line with best practices and UNFPA’s guidelines on Accountability Affected Populations (AAP).

Ensure that the information sharing and feedback mechanisms are based on preferences of the communities.

Identify, assign, and train focal points at the community and SDP levels to act as the primary contacts for receiving, communicating feedback and facilitating timely response.

Equip the community-based focal points with the necessary skills and tools to handle feedback professionally, maintain confidentiality, and adhere to feedback management minimum standards.

Provide ongoing support and guidance to the community focal points on effective feedback management and information sharing with the affected communities.

Conduct regular field monitoring to ensure information sharing and functional feedback mechanisms are in place in all SDPs.

Conduct community meetings and FGDs to ensure that community insights are regularly collected and addressed.

Ensure that feedback received through the system is properly documented, analyzed, and responded to in a timely manner.

Undertake regular community validation and ensure data accuracy.

Share the summary of feedback received from the community on a biweekly basi

Job Requirements:

  • University Degree in social science, health sectors or any other related fields.
  • At least three years’ experience working in community engagement, feedback mechanisms, monitoring and evaluation, or a related field with NGOs/INGOs.
  • Fluency in spoken Dari, Pashto is required. Having excellent working knowledge of written and spoken English.
  • Having ability to analyze and interpret data, identify trends, and draw actionable insights from community feedback is required.
  • Understanding and respect for local culture, traditions, and social norms is essential for trust building with communities.
  • Proficiency in Microsoft Office and other relevant applications (e.g Kobo) for data collection and reporting.

Submission Guidelines:

Interested eligible individuals are invited to fill out our  applications form through the link below. 

https://forms.gle/Yuti6zZLLUnfLrJh9

 

 

 

Note: Only short-listed candidates will be invited for test and interview. for more details communicate with us via below contact number: 0749454285

Submission Email:

https://forms.gle/Yuti6zZLLUnfLrJh9

Apply


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