Mission 1: Coordinate support departments’ strategy and ensure operational management of all support areas
The Deputy Country Director / Support is responsible for:
- Ensuring the overall planning and follow-up of support departments reporting for donors, authorities and internal indicators in coordination with the technical departments whilst ensuring that the country office is in line with global ACF operational standards and support to qualitative and timely implementation of programmes
- Visiting ACF field support team regularly and report on problems, challenges and obstacles while building an intimate knowledge of fieldwork realities
Activities
- Support the development of Finance, Logistics & HR objectives that respond to programme delivery needs in Afghanistan.
- Ensure strategic operational gaps are identified, flagged and addressed by relevant teams.
- Monitor effective and timely implementation of support needed for each project, flag to CD any unforeseen challenges and proposed mitigation/corrective measures to be implemented, Identifying the constraints and opportunities in HR, logistics and finance of the potential response to the humanitarian needs and brief the Country Director, DCD programme and Head of Departments on the consequences.
- Drive forward the development of key operational systems, supporting more efficient and decentralised ways of working.
- Lead on the development of annual work plans and budgets, ensuring that they reflect overall programme priorities and expected outcomes, mitigate risks, and achieve maximum obtainable efficiency
- Actively participate in Senior Management Team Meetings, and other team meetings to facilitate coordination, understanding, and cooperation between the support and other departments and ensure with the DCD programme the smooth coordination between support department and program implementation teams
- As a member of the Senior Management team, represent the organisation in the charity sector and help build, influence and maintain positive external relationships.
- Proactively network at key forums/events in order to build credibility of ACF Afghanistan through visibility of its work and build a good network of key contacts amongst relevant stakeholders.
- Maintain up-to-date knowledge of effective financial, HR and other relevant operations management approaches and strategies and consistently apply these in the performance of the role’s responsibilities.
- Conduct regular analysis of mission structure costs, coherence with overall structure and strategy to inform quality proposal development improve financial management and increase visibility for the structure cost in close collaboration with DCDP, HOD and CD.
- Coordinate the development of support aspects of proposal writing and budget building in close collaboration with the DCDP and programme team (forecast of specific logistics needs, support HR need) in line with donor rules and ACF internal procedures and support the development by project managers of basic management tools (Project procurement and supply plan, anticipation of challenges and mitigation measures, anticipation of complex procurement, importations, finance or HR related needs).
Mission 2: Represent and liaise on behalf of Support Departments with donors, authorities, UN, NGOs
- The Deputy Country Director Support is responsible for:
- liaising with stakeholders if a senior level involvement is required, upon request of the Country Director
- leading ACF’s support contingency planning by region and department
- strengthening field and capital level information-sharing with IOs, NGOs and Government
Activities
- Support the Country Director in strengthening of ACF network by building strategic linkages with government departments, members and other stakeholders on matters relevant to the ACF activities under the guidance of the Country Director.
- Ensure and facilitate cross-department and cross-organisational participation, collaboration and knowledge sharing, including with headquarters, for optimum performance of ACF country office operations
Mission 3: Provide inputs on HR, Finance and Logistics Constraints and opportunities
The Deputy Country Director Support is responsible for:
- Identifying HR, Finance and Logistic constraints and opportunities of the potential responses to humanitarian needs, and briefing the Country Director and concerned Heads of Departments accordingly
- Collecting, summarizing and analysing information from external sources and from HR, finance and logistic advisors
Activities
- Develop long-term vision and action planning achieving significant positive impact on operations (i.e., Finance, Logistics, & HR) management & accountability within the country programme.
- Provide leadership to the development, improvement and implementation of policies, SOPs and guidelines across all key operational areas.
- Lead on the coordination of the annual planning and reporting processes and the production of the annual work plans and reports.
- Supervise performance of the ACF Finance, Logistics & HR departments and ensure compliance with the requirements of the Donors, relevant ministries, ACF policies and procedures, and donor requirements.
- Identify tools and trainings needed within support departments in order for them to be able to deliver on expectations
Mission 4: Team management
The Deputy Country Director Support is responsible for:
- supervising and managing all direct reports (Heads of HR, Finance and Logistic departments)
- taking part to the recruitment of direct reports
- promoting the commitment to ACF Charter and prevention on power abuses
- oversee the process of developing a conducive environment for women staff members and the proactive participation of women within ACF teams
Activities
- Performance development plan and review of all direct reports.
- Development of terms of references, work closely with department heads, field coordinators and HR in recruitment.
- Ensure all direct reports undergo the mandatory organizational training, create awareness through the team building workshop/training and inclusion of commitment of ACF charter in performance development plan.
- Ensure the daily management of her/his team and promote multisectoral approaches and collaboration between sectors
- Ensure briefing of all newcomers (staff and visitors)
Mission 5: Follow-up on management of HR, Finance, and Logistics rules
The Deputy Country Director Support is responsible for:
- Ensuring that HR, Finance and Logistic guidelines are respected in relation with relevant Heads of Departments
Activities
- Support the Maintenance of up-to-date knowledge of relevant ACF and donor policies, regulations and the laws of the country and ensure its compliance within departments
- Champion our values and as a member of the Coordination Team, advocate and champion a diverse workforce and a culture that contributes to equal opportunities
- Work in collaboration with the HQ finance, HR, Logistics, Programme, Internal Audit and other relevant functions to ensure consistency and quality of ACF Afghanistan operations.
- Comply with all policies, procedures, legal and regulatory requirements.
Mission 6: Support on Internal and external Audit
- Provide guidance and support to Internal Audit Manager
- Supervise and represent the External Audit process
Mission 7: Act as Country Director in her/his absence
- Collect the handover note from the country director and prioritize the tasks as per the importance and delegation.
- Organize country management team to update the progress on handover note and consult country director in case of urgent issue/emergency.
- Coordinate with regional and HQ teams for the compliance on operational management (as and when required).
- Represent country director in external meetings; donors, authority, IOs, I/NGOs and UN.
Mission 8: Proactively support ACFs commitments to gender equality and child protection sensitivity 4
- Read and ensure a full understanding, promotion and implementation of ACFs Gender & Protection Policies and minimum standards
- Implement all work-related activities with a gender, inclusion and protection lens, taking into account the different needs, concerns and ideas of our staff and beneficiaries
- Ensure and encourage the incorporation of gender equity principles in all policies and activities
- Help build an inclusive office environment where people do not feel disadvantaged or judged according to their gender or limited due to manageable disability.