Funded by UNHCR, Watan’s Social and Technical Services Association (WSTA) is implementing the Community-Based Protection Monitoring, Community Engagement, Rapid Household Needs Assessment, Complaint and Feedback Mechanisms, and Distribution of CRI/NFI projects in Herat, Badghis, Ghor, Farah and Nimroz provinces of Western Region, Afghanistan. WSTA has 32 years of progressive experience in protection (general protection, GBV, child protection, HLP, civil documentation, etc.), shelter, food security, nutrition, WASH, health and education in different parts of the country. With a dedicated and professional management team, WSTA is committed to provide humanitarian assistance to the vulnerable population in Afghanistan.

Under direct supervision of Regional Coordinator, the Community Engagement Officer is responsible for the implementation of community engagement project in western region. The main duties include;

1. Mapping of potential locations to establish information desks
2. Managing the community level consultations to establish community outreach volunteers in target locations.
3. Conducting community mobilization to facilitate smooth implementation of the community engagement project.
4. Supporting the peer-to-peer exercise to exchange project related experiences with other regions where WSTA has implemented the community engagement project in 2024.
5. Providing regular orientation to community outreach focal points on key project activities including coordination with stakeholders, data collection and other field activities.
6. Supervision of field level activities including management of information desks, recruitment of community outreach volunteers and their activities, record and analysis of complaints and feedback for response, enhancement of the existing community based structures/networks, and the participatory assessments.
7. Supporting the possible expansion of the community engagement project to other locations in the region by closely working with UNHCR project focal point.
8. Developing the daily, weekly, bi-weekly and monthly project plans in line with the standard operating procedures.

9. Supporting the reporting unit for the quality and timely submission of activity and progress reports to UNHCR, WSTA main office and others as applicable.

Any other duties assigned by the supervisor/line manager

Holding a High School Degree or Bachelor's Degree
2 Experience working with national or international NGOs Preferably in the Protection Sector
Fluent in Dari and Pashto languages- intermediate knowledge of English Language (High level is a plus point)
Familiarity or ability to operate the KOBOToolbox

Interested Candidates are requested to submit their applications (CV and Cover letter) by email to Jobs@wsta.ngo  by mentioning the job title and vacancy number in the subject line of your emails otherwise your applications will not be accepted.

WSTA has a zero-tolerance policy against sexual exploitation and abuse therefore, all project staff will be subjected to background and security checks. We are also against all forms of gender-based violence, exploitation, and abuse of children in the context of our operation in the country. We are committed to the “Do No Harm” principle in our workplace and throughout our operation in the country therefore, our staff must also respect the organizational code of conduct and safety policy. WSTA provides equal employment opportunities and does not ask for money or gifts at any stage of the recruitment process.