Over the past few years, Afghanistan has witnessed a relative improvement in security and stability across much of the country. This has allowed humanitarian actors like INTERSOS to maintain uninterrupted access and expand services in areas that were previously hard to reach. Despite this progress, the humanitarian situation remains critical, with millions of Afghans continuing to face acute vulnerabilities due to prolonged economic hardship, natural disasters, and limited access to essential services.

In 2025, more than half of the population is in need of humanitarian assistance, with food insecurity, child malnutrition, and displacement remaining key concerns. Natural disasters, such as floods and recent earthquakes, have further compounded the needs of already struggling communities.

INTERSOS continues to operate through a community-based approach with field bases in Kabul, Kandahar, and Zabul, delivering primary healthcare, nutrition, and protection services with a focus on women, children, and persons with disabilities. The organization enjoys strong community acceptance and collaborates closely with relevant national authorities, including maintaining the full participation of female staff in all activities.

While the operational environment is largely stable and conducive, funding shortfalls and systemic barriers such as restrictions on financial flows and administrative bottlenecks continue to impact the scope and scale of humanitarian response. Sustained support is crucial to ensure the continuity of life-saving services and to address the urgent needs of Afghanistan’s most vulnerable populations.

The Human Resources Officer manages the day-to-day operations of the Human Resources Department, to provide clear and organized staff management practices. He/she will be a focal point for all staff on HR issues under the guidance of the HR Manager, whilst also providing necessary support to the HR Manager on key HR tasks. INTERSOS requires a dynamic person, eager to learn and to develop him/herself.

Duties and responsibilities

Support to Human Resources Department

• Maintains a good general knowledge of INTERSOS policies and Afghan Labor Law
• Participates in developing HR team objectives and plans.
• Participates in the HR team meetings, base meetings and external meetings as required

Staff Administration

• Provides guidance and support in accurate and timely administration of employee files, with archiving as required
• Support in managing payroll related functions: rosters, nightshift, Saturday allowance management by requesting timely attendance
• Support the TLs in managing attendance devices at the Health facilities and provide timely inductions and report to IT Focal for resolving challenges
• With collaboration of HR Officer in Kabul, support in national staff contracts, Casual Labor contracts and amendments to contracts and disseminating timely.
• Monitors leave balances and sends monthly reminders to respective TLs/head of the departments and inform the Kabul officer Focal point for proper management of leave
• Administers the monthly attendance sheets and provide guidance to staff
• Ensures the regular and accurate update of the staff contact list (Excel)
• Ensures the timely and accurate update of organograms from the field level and send to KBL.

Compensation & Benefits

• Support in obtaining relevant documents pertaining to the monthly HR Payroll Matrix, in liaison with HR Assistants and share with HR manager, according to timeline shared by the HR Department

Recruitment and Onboarding

• Lead the recruitment process at field level with the support of the HR Assistants and ss.
• Ensures accurate record-keeping of recruitment vacancies activated.
• Tracks the recruitment tracker and provides the applicant longlist to managers.
• Screening resumes when required in support to line managers.
• Coordinating interviews and tests with HR Manager and hiring managers, sharing templates for the hiring manager to update and finalise.
• Follows up with timely reference and background checking keeping managers updated on status
• Ensures new joiners’ checklist and Induction Schedule is completed and filed
• Maintaining the database of candidate pools as per position recruitments at field level and loop the coordination office
• Guide the hiring manager in deciding on interview panels and the process, following up on the interview and test status and keeping the hiring manager informed of the status
• Continuously to be upgraded on the policies and providing briefing sessions at field level.
• Serving as a liaison with employment agencies, academic institutions and HR associations

Training and Development

• Supports annual Staff Evaluation process with guidance given to managers and follow-up of completed forms
• Leads the presentation of Internal Guidelines to field staff quarterly
• Organize regular training and refresh training on INTERSOS Policies and Guidelines
• Maintains employee training records in liaison with managers

Exit Processes

• Ensures effective exit interviews are in place and provide management with analysis and recommendations
• Performs exit interview with all departing employees
• Provide feedback to management on potential improvements realized through the exit interview process
• Provide certificate of end of services for all departing employees liaising with the KBL office

General

• Any other task required for the smooth running of the HR department
• Protects the interests of employees and INTERSOS, in accordance with internal policies and Afghan Labor Law

The Human Resources Officer manages the day-to-day operations of the Human Resources Department, to provide clear and organized staff management practices. He/she will be a focal point for all staff on HR issues under the guidance of the HR Manager, whilst also providing necessary support to the HR Manager on key HR tasks. INTERSOS requires a dynamic person, eager to learn and to develop him/herself.

Duties and responsibilities

Support to Human Resources Department

• Maintains a good general knowledge of INTERSOS policies and Afghan Labor Law
• Participates in developing HR team objectives and plans.
• Participates in the HR team meetings, base meetings and external meetings as required

Staff Administration

• Provides guidance and support in accurate and timely administration of employee files, with archiving as required
• Support in managing payroll related functions: rosters, nightshift, Saturday allowance management by requesting timely attendance
• Support the TLs in managing attendance devices at the Health facilities and provide timely inductions and report to IT Focal for resolving challenges
• With collaboration of HR Officer in Kabul, support in national staff contracts, Casual Labor contracts and amendments to contracts and disseminating timely.
• Monitors leave balances and sends monthly reminders to respective TLs/head of the departments and inform the Kabul officer Focal point for proper management of leave
• Administers the monthly attendance sheets and provide guidance to staff
• Ensures the regular and accurate update of the staff contact list (Excel)
• Ensures the timely and accurate update of organograms from the field level and send to KBL.

Compensation & Benefits

• Support in obtaining relevant documents pertaining to the monthly HR Payroll Matrix, in liaison with HR Assistants and share with HR manager, according to timeline shared by the HR Department

Recruitment and Onboarding

• Lead the recruitment process at field level with the support of the HR Assistants and ss.
• Ensures accurate record-keeping of recruitment vacancies activated.
• Tracks the recruitment tracker and provides the applicant longlist to managers.
• Screening resumes when required in support to line managers.
• Coordinating interviews and tests with HR Manager and hiring managers, sharing templates for the hiring manager to update and finalise.
• Follows up with timely reference and background checking keeping managers updated on status
• Ensures new joiners’ checklist and Induction Schedule is completed and filed
• Maintaining the database of candidate pools as per position recruitments at field level and loop the coordination office
• Guide the hiring manager in deciding on interview panels and the process, following up on the interview and test status and keeping the hiring manager informed of the status
• Continuously to be upgraded on the policies and providing briefing sessions at field level.
• Serving as a liaison with employment agencies, academic institutions and HR associations

Training and Development

• Supports annual Staff Evaluation process with guidance given to managers and follow-up of completed forms
• Leads the presentation of Internal Guidelines to field staff quarterly
• Organize regular training and refresh training on INTERSOS Policies and Guidelines
• Maintains employee training records in liaison with managers

Exit Processes

• Ensures effective exit interviews are in place and provide management with analysis and recommendations
• Performs exit interview with all departing employees
• Provide feedback to management on potential improvements realized through the exit interview process
• Provide certificate of end of services for all departing employees liaising with the KBL office

General

• Any other task required for the smooth running of the HR department
• Protects the interests of employees and INTERSOS, in accordance with internal policies and Afghan Labor Law

Respected Applicants, please visit the link below and fill in the required information.

https://forms.gle/1U9FyRcHEbezjGDUA

Please note that only shortlisted applicants will be contacted and called for a test/Interview.

Qualified People with Physical Disabilities and Female candidates are highly encouraged to apply