Background Information - UNOPS

UNOPS – an operational arm of the United Nations – supports the achievement of the Sustainable Development Goals (SDGs) by successfully implementing its partners’ peacebuilding, humanitarian, and development projects around the world. Our mission is to help people build better lives and countries achieve peace and sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management, and human resources.

Working with us

We are proud of our people. With a wealth of knowledge and skills in various disciplines – engineering, finance, human resources, ICT, leadership, project management, procurement, and more – they help tackle some of the biggest challenges of our time. Their work around the world supports progress toward the Sustainable Development Goals (SDGs).

At UNOPS, we offer a range of short- and long-term opportunities in various environments and duty stations – from Denmark and Kenya to Mexico, Switzerland, Myanmar, Senegal, Uganda, and many more.

Diversity

With over 5,000 UNOPS personnel and approximately 7,400 personnel recruited on behalf of our partners, spread across 80 countries, our workforce represents a range of nationalities and cultures. We promote a balanced and diverse labor force — a strength that helps us better understand and address our partners’ needs. We continually strive to maintain our gender-balanced workplace. We encourage qualified underrepresented groups as per UNOPS Gender, Diversity, and Inclusion Strategy to apply for our vacancies.

Afghanistan

With more than 20 years of experience in the country, UNOPS Afghanistan focuses on providing maximum support to the people of Afghanistan through the delivery of projects and services that improve the lives of people in need. The UNOPS Afghanistan Country Office (AFCO) serves as an organizational mechanism to deliver a range of projects for which UNOPS has been designated as the implementation agency. At present, UNOPS AFCO activities cover a range of sectors including humanitarian, basic human needs, cash for work, infrastructure, development, procurement and HR services.

The functional objective of UNOPS AFCO is to contribute to improving the lives of girls, boys, men and women living in Afghanistan. The aim of UNOPS AFCO is to provide efficient and cost-effective implementation services on behalf of all our partners to support the humanitarian response and development of the country. UNOPS AFCO’s mission is to exceed the expectations of all stakeholders in the delivery of AFCO services, at all times, in all places, in all circumstances, in order to improve the lives of Afghans in need.

Job Specific Context

Under the direct supervision of the HR Manager and the overall direction of the Head of Support Services, the HR Associate is responsible for administering and implementing services, plans, and processes covering the array of Human Resources Management service lines for optimal employee and talent management, i.e. recruitment, learning, performance management, transition, organizational development, and contract management. S/he serves as the first contact for internal and external clients in resolving questions on processes and procedures and provision of guidance and information related to HR initiatives and services to a wide range of UNOPS Country Office clients.

Role Purpose

The HR Associate administers and implements a wide range of HR plans and processes that support Office personnel. Serving as the primary point of contact for internal and external clients, the HR Associate provides timely guidance, information and support on HR procedures, services and initiatives, ensuring consistent and client-focused service delivery. 

Functions / Key Results Expected

Policy Development and Implementation Support

• Collect, maintain, and continuously update data on workforce trends, risks, and opportunities to inform HR policy development and corporate initiatives.
• Support the rollout and implementation of HR strategies and initiatives aligned with corporate objectives.
• Generate workforce data and statistics to support planning, including personnel movement analysis.
• Communicate HR policy updates and new initiatives to management and personnel, offering clarification and guidance where needed
• HR Advice
• Provide guidance on HR systems and processes, including recruitment, contract administration, position management, performance management, and benefits and entitlements in line with UNOPS rules and procedures.
• Offer day-to-day advice to personnel on administrative processes and practices.
• Act as a liaison between HR and internal/ external clients, proactively facilitating access to information and services as authorized.
• Support a positive onboarding experience by ensuring the timely processing of onboarding documentation.
• Advise supervisors and hiring managers on recruitment procedures, performance management, learning initiatives, and approaches to managing underperformance.
• Support institutional gender and diversity efforts by advising on issues of equity, compliance, inclusion, and organizational values.

Talent Acquisition and Administration

• Contribute to all stages of the recruitment and selection process, including requisition creation, longlisting, testing, interviews, reference checks, approvals, offer/rejection communications, and HR system updates.
• Prepare and calculate fees for Individual Contractor Agreement (ICA) personnel.
• Advise UNOPS personnel, consultants, partners and project personnel on conditions of service and entitlements based on contract modality, ensuring a smooth and client-focused onboarding process.
• Maintain recruitment plans, rosters and tools to support effective workforce planning and retention.
• Coordinate with the Shared Services Centre (SSC) on personnel administration matters.
• Research policy precedents and support the HR Lead in addressing talent acquisition issues, considering any applicable exceptions.
• Submit transactional HR data in the Enterprise Resource Planning (ERP) and other HR information systems, covering a range of functions including: 
• Recruitment and selection, e.g. requisition initiation, approvals, offers/ rejections, etc.
• Contractual and position actions (e.g. appointments, extensions, separations, reclassifications, etc).
• Ensure completion of HR processes (e.g. absence requests, performance evaluations, etc) by following up with supervisors and supervisees.
• Establish and maintain tracking systems, alerting the HR Lead to pending actions and upcoming deadlines.
• Maintain accurate personnel files and reference records.
• Support or conduct payroll verification activities.

Knowledge Building and Sharing

• Support the organization, facilitation and delivery of training and learning sessions on HR topics.
• Participate in knowledge-sharing initiatives and Communities of Practice (CoPs), contributing insights and lessons learned from HR project implementation, 
• Conduct research on HR-related topics and contribute to the drafting of reports, summaries and briefing notes.

Skills

Data Analysis, Human Resources Policies, Human Resources Information Systems, Human Resources Operations

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required

• Secondary school (or equivalent) with 6 years of relevant experience OR
• Bachelor’s degree (or equivalent) in any discipline with 2 years of relevant experience is required.

Desired

• A globally or nationally recognized professional certificate in Human Resource Management (HRM) is desired.

Experience Requirements

Required

• Relevant experience is work in any area of Human Resource Management (HRM). 
• Experience in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems is required.

Desired

• Experience of working in multicultural environments or UN system organizations in a developing country is desired.
• Experience in development or humanitarian contexts is desired.

Language Requirements

Language                Proficiency Level                   Requirement

  English                       Fluent                                  Required

Please click on the below link for actual vacancy announcement to see the complete details and submission guideline as this is only an attempt for attracting female applicants for gender parity in organization. Please make sure you fill your profile/application properly with all relevant details in order to be considered for the next stage of recruitment/selection.

https://careers.unops.org/careersmarketplace/JobDetail/1854