16 hours ago

Case Worker

Women Activities & Social Services Association (WASSA)
205

Position Title: Case Worker

2025-02-07    Badghis     Full Time     205

Job Location: Badghis
Nationality: Afghan
Category: Program
Employment Type: Full Time
Salary: Based on WASSA salary's Scale
Vacancy Number: W-HRT-290
No. Of Jobs: 12
City: Badghis Province - Qala Now, Jawand, Qadis and Ghormach Districts
Organization: Women Activities & Social Services Association (WASSA)
Years of Experience: Minimum of 2 years of experience in social work, protection services, or related fields
Contract Duration: One year (with possibility of extension)
Gender: Male/Female
Education: High school diploma required; a degree or certification in social work, psychology, or related fields is an asset
Close date: 2025-02-07

About Women Activities & Social Services Association (WASSA):

Women Activities & Social Service Association (WASSA) established in 2002 in Afghanistan, as non-governmental organization, committed to seeking ways for women empowerment in Afghanistan. WASSA aims to promote women equal participation in socio-economic sectors of the country. WASSA works directly with communities in order to bring change in social attitude of the community regarding women.

An envision “Equal participation of women & men in all sectors of the country.

  • Equal Opportunities: WASSA is dedicated to offering equal employment opportunities to all employees and qualified candidates, regardless of race, color, religion, gender, ethnicity, age, or disability.
  • Safeguarding and Conduct: WASSA will contact previous employers to inquire about any history of sexual exploitation, abuse, or harassment during the candidate's employment, including incidents under investigation at the time the candidate left. Job offers are conditional on satisfactory reference checks. By applying, candidates confirm they understand and accept these procedures.
  • Final Selection: The selected candidate must pass a background check and reference check. They will also be required to sign WASSA's Code of Conduct, PSEA (Prevention of Sexual Exploitation and Abuse), Safeguarding, and other relevant policies before receiving a final job offer/contract.

Job Descriptions:

  • Initiate and respond to in-person telephone and written contact with victims and witnesses to provide factually accurate and timely case-related information.
  • Conduct initial assessments to identify needs and vulnerabilities of individuals and families.
  • Identify documents and provide case management processes for SOV at risk of protection concerns.
  • Coordinate victim and witness management for SOV prosecutors at each prosecution stage.
  • Develop and implement optimized support plans, ensuring active participation of beneficiaries.
  • Provide direct support and guidance to address immediate and long-term needs.
  • Provide referrals to and information regarding the availability of crisis intervention services for medical mental health and social services as well as legal referrals.
  • Conduct regular follow-ups to monitor progress and address emerging challenges.
  • Maintain files and online statistics for cases.
  • Draft and submit regular activity reports based on project’s reporting requirements.
  • Any other duties that may be assigned by the line manager.
  • Build trust and maintain positive relationships with community members to identify protection concerns.
  • Conduct community awareness sessions on protection, SOV, and available services.
  • Support the establishment and capacity building of community-based protection mechanisms.
  • Maintain accurate, confidential, and up-to-date case files and records.
  • Document all activities, including assessments, referrals, and follow-ups, in compliance with WASSA’s data protection policies.
  • Submit timely and accurate reports on activities, challenges, and achievements to the Case Management Officer.

Job Requirements:

  • High school diploma required; a degree or certification in social work, psychology, or related fields is an asset.
  • Minimum of 2 years of experience in social work, protection services, or related fields.
  • Computer skills at operator level especially with MS Office packages.
  • Ability and willingness to field visits of Protection Case Management in the relevant province
    Fluency in local languages Dari, Pashto, and English both written and spoken
    Interpersonal and communication skills
  • General knowledge of Afghanistan’s criminal justice system procedures and process.
  • Competent knowledge of victims' rights as outlined in the Law Eliminating Violence against Children (girls and boys).
    Ability to maintain composure when dealing with difficult and/or emotional people.
  • Ability to listen and respond professionally.
  • Demonstrable proficiency in statistical data maintenance and report writing. 

Submission Guidelines:

  • Interested qualified candidates should submit their information/request thourgh this link (https://airtable.com/appk5cuvI1k5lPXIZ/shrv2KU6s7W2fnov5).
  • Academic certificates or references do not need to be submitted at this time. These will be requested if called for an interview.
  • Only short-listed candidates will be invited for written tests and interviews upon project approval.

Submission Email:

https://airtable.com/appk5cuvI1k5lPXIZ/shrv2KU6s7W2fnov5

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