4 hours ago

Case Management Officer

War Child UK
35

Position Title: Case Management Officer

2025-08-20    Farah     Full Time     35

Job Location: Farah
Nationality: Afghan
Category: Program
Employment Type: Full Time
Salary: As per WCUK salary Scale
Vacancy Number: WCUK/25/603
No. Of Jobs: 1
City: Farah with frequent travels to (Lash Wa Juwain, Farah Road, Bala Buluk, Shib-e-Koh Districts and Herat Province)
Organization: War Child UK
Years of Experience: • Minimum of 2-3 years of experience in the management of case management teams and implementing case management activities in a humanitarian setting with NGO/INGOs.
Contract Duration: 7 months
Gender: Female
Education: • Education qualification of a Minimum of a Diploma in humanities like Law, Development studies, social sciences, etc. and certificates in child protection is an added advantage.
Close date: 2025-08-20

About War Child UK:

War Child is an international alliance working in 15 countries. This is an international charity working for children and youth affected by war. War Child initiated working in Afghanistan from 2002. In Afghanistan War Child Work with children and youth, who as a result of conflict, live with a combination of poverty, exclusion, and insecurity. These children and youth might include street children, child headed households, children conscripted into armed groups, unaccompanied minors, youth returnees and refugees, and children who have been put in Juvenile Rehabilitation Center and, the children and youth impacted by the climate induced disasters.  Our mission is to protect, educate and stand up for the rights of children and youth caught up in conflict, poverty, and exclusion. We also work on building the lives and climate resilient livelihoods of the children and youth.  We look forward to a world in which the lives of children and youth are no longer torn apart by war. This is a vision that can only be realized through the collective actions of children and youth themselves, the communities that they live in, their leaders, local organizations, War Child in Afghanistan, governments, and key decision makers.

Job Descriptions:

Job Purpose

The Child Protection Officer Case Management supervise by the Child Protection Coordinator, he/she will be responsible for the planning and implementation, supervision, coordination, capacity building ,and monitoring and documentation of report of case Management and community led protection components of the project and ensure high quality of services for children through closely engaging functional and active CPANs DCPANs and a team of Caseworkers.  

Main Duties and Responsibilities:

  • Ensure the functionality of the case management system and oversee delivery of high-quality case management in accordance with SOPs and global minimum standards.
  • Support and guide case management teams in their day-to-day work ensuring adherence to key child protection principles through organizing one-on -one and group meetings with the Caseworkers.
  • Provide guidance to teams on identification of child protection risks and appropriate response through one-to-one guidance or case review meetings as needed. Oversee and ensure timely response and follow up of child protection cases.
  • Conduct regular meetings with case workers on lessons learned and best practices and provide feedback to the Case Management Technical Coordinator.
  • As relevant collaborate with Department of Social Welfare staff and other key stakeholders of assigned State and Division in management of child protection cases.
  • Ensure capacity for teams to receive and make referrals with access to service mapping that is updated regularly.
  • Represent the organization in the Case management taskforce coordination meetings at the field level.
  • Take lead in coordinating case conference meetings with other case management task force members.
  • Compile monthly report on the number of cases supported in line with the case management process or steps.
  • Support other delegated tasks from the case management technical coordinator and any other staff.

Our Values

Bold

We use our passion and creativity to deliver high-quality evidence-based work designed to maximize our beneficial impact on children in conflict.

 

Accountable to Children

Children can rely on us to respond to their voices and to treat them with respect and dignity.

 

Anti-racism:

Anti-racism is not merely a belief. It includes actions that we mainstream throughout our work to change and challenge policies and behaviors that perpetuate racism.

 

Transparent

We expect to be held to account by our supporters and beneficiaries and we respond with openness and honesty.

 

Supportive to each other

We support each other and our partners to achieve ambitious goals and to the best we can be we are honest and open with each other, sharing our success and confronting our challenges.

 

Person Specification

War Child in Afghanistan operates in a dynamic environment with a team of highly motivated and dedicated staff. The right candidate will share these qualities and bring effective leadership to a diverse team. The position requires strong relationship management and coordination skills, experience in humanitarian programming and protracted emergencies, supporting partners in a remote setting, a good knowledge of the challenges of operating in cross border environment, and experience with capacity assessment and capacity building.

Child safeguarding and Adults at Risk
Our work with children and at-risk adults to ensure their safety is our top priority. We are committed to safeguarding children and vulnerable adults in all aspects of our work. We maintain a zero-tolerance policy for any behavior or practices that put children and/or vulnerable adults at risk of abuse or harm.
Successful applicants will be required to comply with and sign our Safeguarding Policy, Code of Conduct, and PSEAH Policy. You can find the Safeguarding and Integrity policies here:
https://warchild.sharepoint.com/sites/Integrity

 
Pre-employment checks
Employment with War Child will be subject to the following checks prior to your start date:

  • a satisfactory police record check and a clear vetting and Due Diligence check
  • receipt of three satisfactory references
  • Due to the emergency nature of the role, applications will be reviewed on a rolling basis and the vacancy may close before the deadline.

Job Requirements:

Experience and mandatory criteria:

  • Education qualification of a Minimum of a Diploma in humanities like Law, Development studies, social sciences, etc. and certificates in child protection is an added advantage.
  • Minimum of 2-3 years of experience in the management of case management teams and implementing case management activities in a humanitarian setting with NGO/INGOs.
  • Has good understanding /knowledge and experience of risks children been exposed to in a conflict, drought and natural disaster like earthquakes.
  • Good knowledge and demonstrated skills in applying inter-agency child protection minimum standards including SOPs and guidelines on case management.
  • Good experience in building positive relationships with UN Agencies/INGOs and government when implementing child protection strategic interventions like case management.
  • Ability to develop the capacity of caseworkers and community-based child protection structures to deliver quality case management services for children and their families at risk.
  • Good skills and knowledge in developing quality reports, good analytical skills for case management trends analysis.
  • Has good working knowledge of national and international legal frameworks and conventions related to child protection including the UNHCR, its operational protocols.
  • Ability to develop data systems and use existing child protection information management systems (CPIMs) like CPIMS+, ProGress V4, etc.
  • Ability to work well under pressure and work to deadlines.
  • Excellent communication skills, in written English and local language
  • Strong organizational, technological, interpersonal and communication skills
  • Ability to analyze and solve problems and facilitate effective decision making.

Submission Guidelines:

  • Please go to this: https://war-child-alliance.app.personio.com/recruiting/positions/2286317/career-site-preview?locale=en&display=en
  • Fill in your information, and attach your documents before the closing date - (20-Aug-2025).
  • Applications after the closing date will not be accepted.
  • Please note that there is no telephonic inquiry and only shortlisted applicants will be contacted for written test/interview.

Submission Email:

https://war-child-alliance.app.personio.com/recruiting/positions/2286317/career-site-preview?locale=en&display=en

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